Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Adobe's Recent Lightroom iOS App Update Deleted User Photos and Lost Data is Unrecoverable
- Thread starter MacRumors
- Start date
- Sort by reaction score
A prime example of Silicon Valley thinking, "Do it cheap, make an unrealistic deadline, and don't complain or we'll find someone else in another country to do cheaper."
This is why I will not consider the iPad a serious content creation tool, not without an easy versioned backup system like Mac’s Time Machine to safeguard against this precise type of disaster (also with an easy data restore system). iOS’s extreme sandboxing seems to be especially prone to this type of data loss that comes from app updates. The user’s fate is much more in the iOS app developers’ hands.
The cynical part of me suspects Adobe did this on purpose to “encourage” people to subscribe to adobe cloud.
The cynical part of me suspects Adobe did this on purpose to “encourage” people to subscribe to adobe cloud.
Even if Adobe wanted to compensate affected users, how would they even do this? Voluntarily ask impacted users to identify themselves and then offer free service for a year? Two years? 5 years? Cash payments? Something else?
I wish we can detach from Adobe soon. One app at a time.
I'm on iOS 14 and have had a ton of popups suddenly this week for Lightroom to access my cameras and photos randomly while I'm in other apps. I gave permission because I trust it, but I haven't opened Lightroom in a while. I'm scared to even open it and check now. But I always put everything onto my external SSD first via a Mac and then copy that to an archival HDD, so I think I would be ok? All current iOS/iPadOS edits would be in there.
That sucks... imagine most of those people didn't even actively decide to update the app, it just did it automatically. That's why I have automatic updates OFF. No reason to update when they decide they want you to.
I also hung onto Apple's aperture for way too long - it was getting way too bugy on OS updates (I'm still on Mojave even). Finally switched over to Capture One earlier this year. Now that I'm pretty fluent in the new interface and workflow I would never go back to aperture. Aperture is missing so many modern features. Still wish apple didn't abandon it though.
I also hung onto Apple's aperture for way too long - it was getting way too bugy on OS updates (I'm still on Mojave even). Finally switched over to Capture One earlier this year. Now that I'm pretty fluent in the new interface and workflow I would never go back to aperture. Aperture is missing so many modern features. Still wish apple didn't abandon it though.
Yeah, I'm hoping for Affinity to come up with their own competitor to Lightroom that allows us to store things in iCloud or Dropbox, for example. I have a lot of storage in Dropbox that I don't use. Adobe has fallen behind some apps that have advanced machine learning AI that can smartly de-noise, sharpen, and upscale photos.
This is why my photography is old fashioned. Copy to disk, backup the disk. Upload the keepers to my cloud service.
Oh, and I'm sticking to LR classic. The "new" LR is horrific to work with.
Oh, and I'm sticking to LR classic. The "new" LR is horrific to work with.
Aperture has yet to be beat between its combination of organization, storage, and top level editing capabilities PLUS the ability to use external editors for fancier stuff. I miss it so much. I used it until Apple literally made it impossible on my machine.
With regards to Aperture and Apple, what irritates me there is that Apple not only dropped support, they deliberately deactivated the app from even launching as if you never ever had the program before. I think mine only works in El Capitan.
That's not QUITE what happened — Aperture was a 32 bit program and 32 bit programs stopped working with Mojave. https://support.apple.com/en-us/HT208436
Anything you upload to the "cloud" is essentially distributed to the world.
THIS x10.
What a hard pill to swallow, sorry to those who lost data. For everyone else who've been meaning to make that one backup you keep putting off... NOW might be a good time.
Minimum a year's free usage for affected users is what it will take to make up this failure. Think of all the wedding photographers who lost their wedding photos.
There are few companies with a history of incompetence like Adobe‘s which are still in business.
I really wonder how a company like this can still exist.
I really wonder how a company like this can still exist.
Have you ever used any of the Adobe’s paid software ?
My announcement to Adobe:
I'm aware that many of my payments for your cloud service have not been received due to high costs of your subscription service and quality issues with your software.
I know that some of these payments are not recoverable. I sincerely apologize to any Adobe business units who have been affected by this issue.
I'm aware that many of my payments for your cloud service have not been received due to high costs of your subscription service and quality issues with your software.
I know that some of these payments are not recoverable. I sincerely apologize to any Adobe business units who have been affected by this issue.
Man, Adobe is just getting worse and worse, but keeps charging more and more for their software. It's not a sustainable business model. They need to bring back their pay-to-own (non-subscription) model.
In several years we'll see the results of a class action suit where Adobe gets away with a slap on the wrist, the lawyers make millions,. and end users are provided with a $5 check.
I feel bad for all the people that are still using Adobe products. I got off that train a few years ago and went with alternatives and I'm never looking back. I know many people have to use their products for their work, but it still sucks.