Advice Required: Replacing iPhone4 due to smashed screen

[dylanursula]

All

I 'stupidly' dropped my phone this morning and smashed my screen up. I looked into replacement screens and they are expensive and have an appointnment at Apple to replace my phone tomorrow.

Quick question for you all...

1. The iPhone is JB, what do I need to do to it before I go to the Apple Store tomorrow?

2. I assume paying the $200 for a replacement is the best way correct? Sites I saw for a replacement glass (no installation) are around $150.. thoughts?

Thanks all

 

[gilkisson]

Not to self-horn-toot or brag, but...
https://forums.macrumors.com/threads/1059563/

Just last Saturday. They swapped it out under full warranty.

Be nice. Be honest.

 

[dylanursula]

Not to self-horn-toot or brag, but...
https://forums.macrumors.com/threads/1059563/

Just last Saturday. They swapped it out under full warranty.

Be nice. Be honest.

Thanks Gil... that gives me hope! Was your old one JB - if so, what did you do before taking it in! What firmware did it come with too?

 

[Mabyboi]

you will want to revert back to the non-jailbroken OS, but be honest and polite when you go in, they may give you a free replacement, otherwise its only 200$...

 

[dylanursula]

you will want to revert back to the non-jailbroken OS, but be honest and polite when you go in, they may give you a free replacement, otherwise its only 200$...

Mayboi

When you say revert back to the nonJB OS, can you explain what that means and the best way to do so? Is it a complete wipe of the phone on the Settings or via iTunes? Thanks..... my first time.

Agreed I plan to be honest and polite, I used to work retail when I was a student and there is no need to be mean to folks trying to help.

 

[OneMike]

Mayboi

When you say revert back to the nonJB OS, can you explain what that means and the best way to do so? Is it a complete wipe of the phone on the Settings or via iTunes? Thanks..... my first time.

that would mean restore the phone to the original firmware in intunes, then setup as new device.

the restore button removes the jailbreak and puts it back in original form.

 

[dylanursula]

that would mean restore the phone to the original firmware in intunes, then setup as new device.

the restore button removes the jailbreak and puts it back in original form.

Thanks OneMike.... I will hit the RESTORE button later today

 

[Mabyboi]

that would mean restore the phone to the original firmware in intunes, then setup as new device.

the restore button removes the jailbreak and puts it back in original form.

this. best to do it, i dont know of any reason why they'd turn you away if it were jailbroken since its CLEARLY a hardware issue, but better safe than sorry.

 

[dylanursula]

Hey all

When I click RESTORE it says it will RESTORE & UPDATE (I.e. to the newest version of software) is this what I do as I assume having the new firmware for a phone that is going back doesnt matter? I assume this download will not update a new iPhone if I get that correct?

Regards

 

[Applejuiced]

Yes.

 

[dylanursula]

Hey all

I just did the restore and it says the was an error with the restore and now it has the iPhone plug into Itunes screen when I turn the phone on and itunes says it is in recovery mode.... any thoughts!!!! HELP!

 

[Applejuiced]

Make sure your hosts file don't redirect to Cydia. If it does remove it and do another restore.

 

[shakeman0]

Is it error 1013?

 

[hcho3]

No offense to you OP, but seriously... get real.

Your screen is broken and it's jailbroken. Both of them voids your warranty instantly. At least, do one thing right before you head to apple store. Restore it to non-jail broken iphone. If you know how to jailbreak the iphone, how come you don't know that apple will instantly say no warranty on jailbroken iphones...

Be very nice and pray you will get a very nice genius.

 

[wordoflife]

Make sure you remove the jailbreak because you bring it in (by restoring your phone) because they could void your warranty.

 

[dylanursula]

Is it error 1013?

shakeman - it is indeed a 1013 error...

 

[dylanursula]

All - thanks for your help, the 1013 error was fixed by removing the gs line out of my host files.

hcho3 - I think you seem to misunderstand, I am not praying for a free replacement nor am I saying I deserve one or without knowing that a JB voids my warranty. However, I do want a replacement and a JB may prevent that. Some of us, myself included utilize the help of more knowledgeable people to assist in JB our phones... and I like many am thankful for forums like these to provide an open arena for such help.
Perhaps come off the soapbox and either not reply to my request, or accept that in such forums not everyone is an iPhone genius like you. Again, just my 2 cents worth.

 

[Pink∆Floyd]

Did you get it replaced?