Carrier After 14-day return period, get Verizon upgrade

Discussion in 'iPhone Tips, Help and Troubleshooting' started by macTW, Oct 22, 2016.

  1. macTW Suspended

    Oct 17, 2016
    Hi! I'm a day after my 14-day return period with an iPhone 7 jet black, but really want the matte black. I'm on a two year contract with Verizon (yes yes buy outright or IUP, etc) but used my line upgrade on the JB phone. Is there any way to get Verizon to allow me to upgrade again? I called them and they said no, but I didn't cite any defects (beeping picked up in videos when I record) or anything. Verizon said if Apple was willing to swap them out for any reason, and apple didn't need to use a line upgrade, that they didn't mind. Thoughts on what to do?

    *first time thread starter, recent poster but long time reader*
  2. chscag macrumors 68040


    Feb 17, 2008
    Fort Worth, Texas
    Answer is obvious. Take it to an Apple store and see if they'll swap it out for a Matte Black. If not, enjoy your Jet Black phone. ;)
  3. macTW thread starter Suspended

    Oct 17, 2016
    Thank you :) yea, it definitely isn't the end of the world, owning a jb phone.
  4. jahall05 macrumors regular

    Jul 30, 2013
    They won't. Apple won't swap the phone because you did not buy it there and Verizon does not return phones after the 14 day period. The only thing you can do is sell your phone and then buy the color you like outright.

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3 October 22, 2016