Simply Mac told me that they will replace the battery for me in their store. But due to Covid-19, the wait time will be at least 2 weeks.
They also told me this will be a few hours and a very complicated job.
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After 50 cycles, battery has failed completely
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Simply Mac told me that they will replace the battery for me in their store. But due to Covid-19, the wait time will be at least 2 weeks.
They also told me this will be a few hours and a very complicated job.
@jerryk it sounds like this Simply Mac place is an AASP and is doing the repair in the store. The AASP shouldn't be charging the customer additional money for the repair, that should be covered by Apple under the repair program and by charging the customer the store is double-dipping. It MIGHT be worth reporting the store to Apple, that might go against the agreement they have with Apple.
I've replaced a screen on a 2016 MBP, it's definitely not easy even if you do have all the tools (I am a certified tech for an AASP).
I've replaced a screen on a 2016 MBP, it's definitely not easy even if you do have all the tools (I am a certified tech for an AASP).
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This is definitely something that I didn't know about. I watched the ifixit tutorials and decided the battery replacement wasn't something that I could do.
OP wrote:
"$40 is for labor. This is from Simply Mac, an Apple authorized repair service store."
You haven't told us "where in the world" you are.
Do you have an actual "Apple Store" nearby?
I don't mean a "3rd-party repair shop", even one "authorized" by Apple.
I mean a REAL Apple Store, owned and staffed by Apple employees.
THAT'S where you should be taking it.
"$40 is for labor. This is from Simply Mac, an Apple authorized repair service store."
You haven't told us "where in the world" you are.
Do you have an actual "Apple Store" nearby?
I don't mean a "3rd-party repair shop", even one "authorized" by Apple.
I mean a REAL Apple Store, owned and staffed by Apple employees.
THAT'S where you should be taking it.
I am in Oregon, USA. Due to the COVID 19, most of the Apple Stores are extremely busy and I couldn't get an appointment with them till next Monday. I'm taking the MBP to a real Apple Store in Portland next Monday. I Will update you guys once I'm back.
Just an update. Apple Store offered to replace the battery free of charge!!!! It was so kind of them. I explained the situation and the technician said they might be able to cover the repair cost.
I just received MPB in the mail today. Everything works well.
I'll do what everyone else was saying here: unplug 3 days each week and unplug at night.
Many thanks to everyone here!
I just received MPB in the mail today. Everything works well.
I'll do what everyone else was saying here: unplug 3 days each week and unplug at night.
Many thanks to everyone here!
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same issue. Go talk to a genius and they will sort it out for you with the keyboard replacement programme.
Just out of curiosity, if one does send in/bring in a MBP for battery replacement (looks like for a mid 2012 non retina it will run $129) will the memory and hard drive (or ssd) be moved from the original MBP to the destination MBP base?
Very new to this Mac thing, so thank you for bearing with me.
Very new to this Mac thing, so thank you for bearing with me.
I agree with this. I run my batteries into the ground and do not worry about management of them at all. On average I replace them every couple of years.
Current MBP 15" 2019 battery has 583 cycles and is at 86% of original capacity.
In the case of a mid-2012 non-retina only the battery is replaced as it can be removed. Actually, I believe even the Retina models through the 2015 model can have just the battery replaced.
One of the worst thing to do (besides keeping it plugged in all the time) is to drain the battery to near 0%. You should maintain the battery charge between 40-80% for optimal life time usage. Draining the batter all the way may explain why it needs to be replaced every couple of years.
Granted, some people find it a hassle to try to keep it between 40-80% and just replace them when needed. Which is fine. But if you want most our of your battery, it should be kept at 40-80% charge at all times, if possible.
The standard practice for retina models is a new topcase: keyboard, battery, trackpad all in one unit. They tell you to back it up in case something happens when they’re removing the logic board for example. As for a Mac with a removable battery, it should just be a case of a new battery. Should be backed up anyway, you never know.
No, in my case it is purely based upon cycles. They last about 1000 cycles. I never get them to zero. I use it, charge it when I don't use it, and that's it. So if I use it for an hour then it gets to 90% and I charge it up. I've posted here a few times about my older 12" MB and I think I have 2000 cycles of usage through two batteries posted here somewhere. I'll change this MBP one probably in 9 months when it's down to 70%.
Catalina has a built-in battery management feature that helps keep your battery healthy and long lasting. Use it!
Well if there are keyboard issues then if they do replace the keyboard that will also include a new battery.
I previously had a 2017 15” MBP that had a”service battery” message.
I mainly used it plugged in so I didn’t mind too much. Some of the keys did start sticking though so I took it into the Apple Store and they replaced the keyboard/topcase even with the service battery message and when I received it back I had a new battery in it with like 1 or 2 cycles.
I previously had a 2017 15” MBP that had a”service battery” message.
I mainly used it plugged in so I didn’t mind too much. Some of the keys did start sticking though so I took it into the Apple Store and they replaced the keyboard/topcase even with the service battery message and when I received it back I had a new battery in it with like 1 or 2 cycles.
It looks like it depends on the model of MBP, since the 2012 non retina MBP has an easily accessible battery, Apple probably just removes and replaces the battery without touching the keyboard. That probably accounts for the price difference in battery replacement for some of the models.
Yes, for systems where the battery is glued into the topcase the entire topcase is replaced with all the components that are built into it.