I went through a 9 hour Apple/AT&T (mostly ATT) nightmare last friday to get my phone. It took 3 more days to get the data plan working. And just now the Apple store called and needs me to come in and exchange the phone. Apparently 135 phones at the Orlando Apple store were not "officially" sold and are marked for deactivation tomorrow. He said it was part of the massive glich from last Friday. AT&T-the hits just keep on coming.