After many frustrations, I disabled FaceID

_Refurbished_

macrumors 68020
Original poster
Mar 23, 2007
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Most of the time, FaceID works well. There are times (at least 10 times in the past two days) when I'll just be staring at my phone, waiting for it to unlock. I am in Apple's "ideal" distance, and I am directing the phone at my face. Other times, from the same distance and angle....it unlocks instantly. I've developed FaceID Disorder where I am "hoping" it unlocks my face on the first attempt.

In any case, I've disabled FaceID for now. I never had any issues unlocking my phone with TouchID (unless my hands were wet). The inconsistent nature of FaceID has been driving my crazy.

I don't see other people having these issues, so maybe I'll hit up the Apple store once there's stock available and press my luck on a new device.

Is anyone else experiencing inconsistent unlocking?

PS: I understand that many don't have issues unlocking, mainly looking for anyone experiencing something similar.
 
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Diorama

macrumors 6502a
Oct 6, 2017
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I had it after letting a few people set up and try FaceID, it became much slower opening.
Hard reset and it’s back to normal.
 
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cg006

macrumors regular
Oct 1, 2012
183
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I just swipe up after the screen wakes up. No need to wait for the lock to open. Af worse it takes a split second and Face ID goes off again and it unlocks. It’s so nice to use.
 

_Refurbished_

macrumors 68020
Original poster
Mar 23, 2007
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Then what kind of security are you using to unlock phone?
Security? Is someone going to steal my dog pictures? Not everyone cares about phone security.

All my sensitive data requires authentication inside the phone. I can easily wipe my phone from iCloud if it gets stolen. Sensitive data is more prone to theft from external services, than on your personalized device.
 

Fissure

macrumors 6502
Jul 28, 2010
294
8
Update your phone to 11.1. I’ve had zero issues, it’s buttery smooth and as fast as TouchID.
 

_Refurbished_

macrumors 68020
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Mar 23, 2007
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I remember back in the day we never had any kind of way to lock our phones just don’t leave it lying about for other people to mess with it and you will be OK
Yep, never used TouchID for security, I used it for convenience.
[doublepost=1509917234][/doublepost]
Update your phone to 11.1. I’ve had zero issues, it’s buttery smooth and as fast as TouchID.
I'm on 11.1
[doublepost=1509917299][/doublepost]
I had it after letting a few people set up and try FaceID, it became much slower opening.
Hard reset and it’s back to normal.
Good point, I'll try to reboot my phone. Hasn't been rebooted since I updated to 11.1
 

Vermifuge

macrumors 68000
Mar 7, 2009
1,992
1,478
Most of the time, FaceID works well. There are times (at least 10 times in the past two days) when I'll just be staring at my phone, waiting for it to unlock. I am in Apple's "ideal" distance, and I am directing the phone at my face. Other times, from the same distance and angle....it unlocks instantly. I've developed FaceID Disorder where I am "hoping" it unlocks my face on the first attempt.

In any case, I've disabled FaceID for now. I never had any issues unlocking my phone with TouchID (unless my hands were wet). The inconsistent nature of FaceID has been driving my crazy.

I don't see other people having these issues, so maybe I'll hit up the Apple store once there's stock available and press my luck on a new device.

Is anyone else experiencing inconsistent unlocking?

PS: I understand that many don't have issues unlocking. Not interested in your success stories and eternal praise.
this could be an indication there is a calibration issue? perhaps the unit is defective?
 
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Gryzor

macrumors 6502a
Jun 20, 2010
754
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Security? Is someone going to steal my dog pictures? Not everyone cares about phone security.

All my sensitive data requires authentication inside the phone. I can easily wipe my phone from iCloud if it gets stolen. Sensitive data is more prone to theft from external services, than on your personalized device.
So, er, why did you have FaceID enabled in the first place if you're not bothered about security?! lol
Yep, never used TouchID for security, I used it for convenience.
How is using a fingerprint to unlock a phone more convenient that having to just push a button any which way? You counter yourself at every point.
 

_Refurbished_

macrumors 68020
Original poster
Mar 23, 2007
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this could be an indication there is a calibration issue? perhaps the unit is defective?
Certainly possible, it doesn't seem like the norm. I've reset my FaceID multiple times for re-scanning to no avail.

Mind you, it works most of the time. It's just a few times everyday I get the passcode screen and I'm just staring at it. Sometimes it will randomly unlock after a few seconds of delay.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
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I remember back in the day we never had any kind of way to lock our phones just don’t leave it lying about for other people to mess with it and you will be OK
Times have changed. With smart phones today, there Is so much private information on a smart phone when it comes to emails, health related data, Financial information, contacts, personal data, etc. I can't even imagine if somebody were to access my phone without having security enabled to what someone could manipulate.
 

_Refurbished_

macrumors 68020
Original poster
Mar 23, 2007
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So, er, why did you have FaceID enabled in the first place if you're not bothered about security?! lol

How is using a fingerprint to unlock a phone more convenient that having to just push a button any which way? You counter yourself at every point.
I use it for Apple Pay / iOS FaceID features. I would disable it for unlocking if Apple allowed, but you would still need to put a passcode in.

With TouchID, by the time the phone was at my face, my screen was unlocked because my thumb would be on the home button as I'm pulling it out of my pocket. Very reliable with my fingerprint.

Something can’t be convenient if it’s not reliable. Hence, for my usage FaceID has been inconvenient thus far.
 
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Fissure

macrumors 6502
Jul 28, 2010
294
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I use it for Apple Pay / iOS FaceID features. I would disable it for unlocking if Apple allowed, but you would still need to put a passcode in.

Have you ever used TouchID? By the time the phone was at my face, my screen was unlocked because my thumb would be on the home button as I'm pulling it out of my pocket.
I think that’s the only case where TouchID is faster or more convienant. But in my usage FaceID is fast enough for it not to matter. It’s literally swipe up to unlock just like the original iPhone was swipe across to unlock. My look and swipe up happen at the exact same time practically.

Also in-App or in-iOS usage is actually faster using FaceID as there’s no need to move your fingers, you’re already staring at your phone opening an app or using an app. Very convienant.
[doublepost=1509918922][/doublepost]One thing I don’t really like is if your phone is on a table while you’re sitting at a table or bar. If it’s to the left or right of you FID’s not gonna work whereas b4 you could throw a finger and touch the Home Button. Instead now you have to either grab the phone for FID or enter your passcode.
 

rainafterthesun

macrumors 6502
Jun 23, 2010
412
366
I just swipe up after the screen wakes up. No need to wait for the lock to open. Af worse it takes a split second and Face ID goes off again and it unlocks. It’s so nice to use.
I envy you.

Mine seems to be lagging when it works, and half of the time it doesn’t work.
 

Fissure

macrumors 6502
Jul 28, 2010
294
8
I just swipe up after the screen wakes up. No need to wait for the lock to open. Af worse it takes a split second and Face ID goes off again and it unlocks. It’s so nice to use.
My works the same my look and swipe up to unlock are at the same time.
 
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_Refurbished_

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Mar 23, 2007
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I think that’s the only case where TouchID is faster or more convienant. But in my usage FaceID is fast enough for it not to matter. It’s literally swipe up to unlock just like the original iPhone was swipe across to unlock. My look and swipe up happen at the exact same time practically.

Also in-App or in-iOS usage is actually faster using FaceID as there’s no need to move your fingers, you’re already staring at your phone opening an app or using an app. Very convienant.
[doublepost=1509918922][/doublepost]One thing I don’t really like is if your phone is on a table while you’re sitting at a table or bar. If it’s to the left or right of you FID’s not gonna work whereas b4 you could throw a finger and touch the Home Button. Instead now you have to either grab the phone for FID or enter your passcode.
Completely agree, not knocking it’s speed....rather my reliability with it. When FaceID has worked for me, it’s worked great. I hope rebooting my phone fixes the issue, or future versions work better for my face. Love the technology so far.

I can’t say, however, TouchID is obsolete or inferior. It simply didn’t have a place in this design.
 
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cg006

macrumors regular
Oct 1, 2012
183
49
I envy you.

Mine seems to be lagging when it works, and half of the time it doesn’t work.
Try round the Face ID scan again. No hat or glasses on a decently light room. Take your time with the scan. It has been working for my like 95% of the time. Not much of an inconvenience when it does fail. Also I used Apple Pay a few times today. Worked great. Double tap side button, verify and then put phone on nfc reader. No issues.
 

_Refurbished_

macrumors 68020
Original poster
Mar 23, 2007
2,070
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Try round the Face ID scan again. No hat or glasses on a decently light room. Take your time with the scan. It has been working for my like 95% of the time. Not much of an inconvenience when it does fail. Also I used Apple Pay a few times today. Worked great. Double tap side button, verify and then put phone on nfc reader. No issues.
I’ve tried rescanning to no avail. Rebooting my phone made it a bit quicker, hopefully that’s all it needed.
 

cg006

macrumors regular
Oct 1, 2012
183
49
I’ve tried rescanning to no avail. Rebooting my phone made it a bit quicker, hopefully that’s all it needed.
Face ID will get better. Just like Touch ID. First gen was slow. Second gen will works much better. Also for Face ID the default requires you look at the phone try it with the feature disabled. It’s under Face ID settings -> attention awareness- require attention for Face ID. Makes it more lax for security.
 

Puddled

macrumors 6502a
Jun 9, 2017
540
591
Return the X and get the 8.

There is absolutely no reason to have an X if you don't use faceID