after screen replacement photos and videos look strange

Discussion in 'Mac Pro' started by AyaAwad, Mar 24, 2018.

  1. AyaAwad macrumors newbie

    AyaAwad

    Joined:
    Mar 24, 2018
    #1
    My screen was broken and I had it replaced, everything works perfectly the colors looks good but the photos and videos look ver weird (attached photo)
    Did anyone experience such an issue before? Can anyone help?
     

    Attached Files:

  2. h9826790 macrumors G4

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #2
    It's almost impossible to tell what's wrong from your post.

    1) We don't know how that photo originally look like
    2) Your camera introduce lots of noise when capturing the monitor output
     
  3. BillyBobBongo macrumors 68020

    BillyBobBongo

    Joined:
    Jun 21, 2007
    Location:
    On The Interweb Thingy!
    #3
    I have a feeling this question is in regard to a MacBook Pro, and not a Mac Pro.

    If so, then you’ll probably get better help in that particular forum.
     
  4. AyaAwad thread starter macrumors newbie

    AyaAwad

    Joined:
    Mar 24, 2018
    #4
    Yes Its the MacBook Pro, I will look for that thanks
    --- Post Merged, Mar 24, 2018 ---
    Thanks for taking the time to reply, I have been trying to get help but I don't know how or where someone can help, the color problem is clear in the picture I think, all the normal images looks like there is an effect applied on the image
    Anyway I hope someone can help
     
  5. thornslack macrumors 6502

    Joined:
    Nov 16, 2013
    #5
    Perhaps the replacement screen is a cheaper knock off? It sort of looks like a lower color bit depth issue to me. Might be worth double checking the monitor settings I suppose in the system preferences. Who completed the repair?
     
  6. AyaAwad thread starter macrumors newbie

    AyaAwad

    Joined:
    Mar 24, 2018
    #6
    thanks Thornslack I had a professional replace the screen, and it costed around 450$ for the screen (its a MacBook Pro) I tried to calibrate color profile but it didn't work
    How do you think this issue can be resolved?
     
  7. JPack macrumors 68040

    JPack

    Joined:
    Mar 27, 2017
    #7
    You need to ask the repair shop to use an OEM display. Normally, they will use a non-OEM replacement to save money. The cost is at least a $100 difference.
     
  8. AyaAwad thread starter macrumors newbie

    AyaAwad

    Joined:
    Mar 24, 2018
    #8
    Thanks JPack they said they did use OEM display
     
  9. thornslack macrumors 6502

    Joined:
    Nov 16, 2013
    #9
    What does the repair facility say about your symptoms? When you click the apple menu, about this mac, system report, graphics/displays, what does it report about the LCD screen?
     
  10. AyaAwad thread starter macrumors newbie

    AyaAwad

    Joined:
    Mar 24, 2018
    #10
    Thank you all for your help, I went back to the repair shop yesterday and they changed the screen one more time as it seems he used an earlier version screen (my laptop is a late 2015, he used an early 2015 model I believe) it works perfectly now
     
  11. Lucas Godfrey macrumors 6502

    Lucas Godfrey

    Joined:
    Jul 12, 2010
    Location:
    Somewhere between Here and There
    #11
    This is real easy to check, was it done by Apple? Or not?
     

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