If you have issues contact Apple support. Fix the issue. Even out of warranty, contact Apple support. My almost 2 years old AirPods Pro earbuds had issues. Noise cancellation was not good and there was no bass. On this website I learned there is a recall for this issue and Apple replaced both earbuds with new earbuds.I use them, but I am so very disappointed! Connection issues - not smooth or automatic on my MBP. I end having to connect them on the speaker selection menu. And then when they do start to play I get one ear 'popping' the sound before the other. Once they play, they are nice, but the constant connection and startup pop/distortion is so frustrating for such a high price/premium product!!!! Total regret purchase.
Most of the time I use my AirPods Max with my iPhone 13 Pro Max or 12.9" iPad Pro. I also use it with my M1 Mac mini. I sometimes have to select them on the speaker selection menu if they don't play right-away.
You could try an app like Sound Source on your MBP. This app lets you choose AirPods Max as primary output for any app you choose when they are connected.
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