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All Apple Developer Services Back Online after Hack, Apple Offers Free Month Extension
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If you think so. They could do that and raise the annual fee to $129. What are you going to do then?
Seriously, don't complain about Apple. Find the hacker, cut his balls off, and everyone is happy.
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That's why they shut down the site immediately. So no personal/company/user data left Apple.
Now that the Developer site is back up and running in full force I wonder if that will reduce the amount of people starting threads asking for help with removing or uninstalling Mavericks, seeing as they can get their help finally from the Developer forums, seeing as they are all Developers I'm sure. 
well it's about time. it's really great that they offered free 1 month extension, that's what everyone should do, stop working for money, work for consumers.
Why? When I have customers at my bar who get their order or drink messed but, I like to give them something so to keep them loyal.
Apple basically has an attitude of, well we are Apple, one month is enough. Two is too generous.
As someone mentioned, it is ONLY a couple of bucks for an extra month. So what gives Apple? We are the true reason your hardware sells.
Now that we can register for new accounts ...
I've had an iOS developer account for a while. I signed up for a Mac OS X developer account this morning when I read this thread. It's taking longer to get an activation code this time compared to my iOS account (6.5 hours today versus about 30 minutes last time). I imagine that:
1) there are probably quite a few trying to sign up now that it's possible again
and 2) maybe security is tighter (maybe they'll ask for ID verification).
I'm not complaining at all. The email invoice that I received said the wait could be 24 hours. The reason I'm posting is to ask if anyone is experiencing this too or if anyone who has been asked for ID can tell me whether Apple waits a while and then asks for proof. I haven't been asked. I don't mind if I can just scan a driver's license or something. I'm using same credit card I used to get iOS developer account in the past. It's the same name as my email address too. Maybe it's because it's the weekend? My credit card has been charged.
Thanks.
I've had an iOS developer account for a while. I signed up for a Mac OS X developer account this morning when I read this thread. It's taking longer to get an activation code this time compared to my iOS account (6.5 hours today versus about 30 minutes last time). I imagine that:
1) there are probably quite a few trying to sign up now that it's possible again
and 2) maybe security is tighter (maybe they'll ask for ID verification).
I'm not complaining at all. The email invoice that I received said the wait could be 24 hours. The reason I'm posting is to ask if anyone is experiencing this too or if anyone who has been asked for ID can tell me whether Apple waits a while and then asks for proof. I haven't been asked. I don't mind if I can just scan a driver's license or something. I'm using same credit card I used to get iOS developer account in the past. It's the same name as my email address too. Maybe it's because it's the weekend? My credit card has been charged.
Thanks.
The outage was 3 weeks + 2 days. I'm not sure how many months are only 3 weeks long. If you're going to complain, at least be accurate and explain why this outage has affected *you*, or are you just blinding rooting for the cause because you have the internet at your disposal?
Apple:
- has been very apologetic about this
- has been fairly transparent about what caused the outage
- has taken significant measures to ensure this [hopefully] won't happen again by completely revamping their systems
- restored individual services as they were ready
- given *every* registered developer a one-month extension, even those that weren't affected by this.
Apple paid a price for this outage through:
- negative news in the press
- additional staff expenses, probably overtime
- loss of revenue for one month of free service
Developers were still able to sell their apps during the entire outage. This outage at most would've delayed the release of some apps. If any developer was significantly affected by this outage, that would've been their own fault, not Apple's. **** happens. Internet-based services experience problems. And I'm sure that Apple has learned from this experience and will be proactive about it more in the future. That's how this game works, my friend. So, keep complaining and see how far that gets you in life.
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How about looking at it the other way around? Without the hardware, there'd be nothing for your beautiful, glossy app to run on... so show some respect for the hand that feeds you.
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Thank the hacker. *IF* it was the hacker that was reported in the news about this, Apple should be thanking him, not labeling him a threat. If it was a different hacker, still thank him and then cut his balls off.
The fact that Apple had to take the entire system down shows that they had some serious design flaws that needed to be fixed. That's Apple's fault, not the hacker's.
Not at all. That was explained to everyone weeks ago: Proper security is security in depth. Layers of security. If you break through one layer, there's another layer to protect. With the developer site, the risk if something goes wrong is so big, if one layer is broken and only one layer is there for protection, you close it down. Absolutely reasonable thing to do.
Some of you humor me complaining that a free month isn't good enough. What do you want? Jobs' yacht or Mercedes? Seriously shut the hell up and accept your free month. Oh, and get out more.
no need to
the developers should, should they have been seriously affected by it.
offering up a month of free service after a month of downtime in my opinion doesn't cut it.
if as a developer you're happy by it, kudos & enjoy your fake freebee, problem is that due to apple's titan stature and lack of any actual competition, any kind of criticisms are not tolerated because of said lack of any competition.
and yes, I am a darn apple fan, hence my active membership in these forums
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Thats got be the dumbest method of thinking ever.
Firstly the "Hacker" was a (CONFIRMED) security researcher. These are a (very large) group of people who basically find, and tell companies about their security flaws - free of charge.
If the company chooses not to act within a given time frame, or even acknowledge it, they (RIGHTFULLY) make it public to allow people to remove any details they may have on there, and to force the company to fix the issue.
Sure, its a very grey area. However to suggest cutting the balls off the "Hacker" is even remotely close to the right thing to be doing here is beyond crazy. I suppose we just excuse Apple for having a major security hole in their system for, at very least the last 6 years that the dev center has been active.
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You clearly dont get that no dev center = no app releases = no money.
A month works out to be just $8.25 of a $99 /year license. Whilst I appreciate the gesture, high earners will be pretty pissed by that. It's an insult really.
It'd be like someone at your job saying "ok we don't need you for a month, go home. Here's an hours wage - go get yourself a coffee and wait for our call".
indeed, prorating the cost is hilariously insignificant, that's why I called apple cheap in the first place
fanboys & serious fanboys went ballistic
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Sleeping bags? He would have banned sleep until everything was 100%. And he would have screamed nasty insults in everybody's ears the whole time. And then he would have told them that they should be ashamed of themselves while throwing stuff at them.
THAT is what Steve was good at - getting the best out of people.
/s
Apple:
- has been very apologetic about this
- has been fairly transparent about what caused
How about looking at it the other way around? Without the hardware, there'd be nothing for your beautiful, glossy app to run on... so show some respect for the hand that feeds you.
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Actually it was the developers that got the iPhone rolling. How about not bending over and taking the hand?
To paraphrase Ricky Tomlinson: "Security researcher, my arse".
The idiot who claimed he caused all of this claimed that he illegally downloaded details of many developers from Apple's site. _If_ has claim is true, then he is a criminal, not a security researcher. If he had downloaded information about you that you don't want him to have, then _you_ would consider him a criminal.
I don't disagree with that. However until we hear officially that someone DID get hold of dev info (and only Apple can, and should admit to that) he's done nothing wrong. I hardly think taking some guys word for it is enough.
That being said, I go back to my original point, as everyone seems to be portraying Apple as an innocent 3rd party in all this:
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Check.
Have they? They have not said what was compromised, what personal data was taken, what the cause was...nothing.
It's only significant if they actually keep it in check this time instead of leaving it for 6 years with a major security hole.
check
Check, and whilst I'm happy to accept it, its a huge insult to big developers. It works out as being worth $8.25 - hardly compensation for devs who had releases planned and who would have lost pretty significant amounts of cash because of the delay.
Update on trying to get activation code
I called the number and got a recording saying I should call back Monday. I bet I will be on hold all day tomorrow (at work when I shouldn't be calling Apple because they don't have any Apples). *sigh*
This is depressing. Weekends are the time I have to work on development. I have been wanting to join for a few weeks now. Oh well, it's my hobby so I feel more sorry for anyone whose living depends on this.
They did charge my credit card though...
No luck. I (im)patiently waited the 24 hours and called the 800 number in my order confirmation. The automated system had a nervous breakdown trying to understand what I was asking and passed me to AppleCare support. The person I spoke to asked for my name and immediately transferred me to hold. I called back. When I got a person again (both time hit 0) I hurriedly asked if I could explain why I'm calling before transferring me. She said sure and was very personable. She gave me the developer number. I asked if they were "open" today as it's Sunday. She said, "yes, until 9PM".
I called the number and got a recording saying I should call back Monday. I bet I will be on hold all day tomorrow (at work when I shouldn't be calling Apple because they don't have any Apples). *sigh*
This is depressing. Weekends are the time I have to work on development. I have been wanting to join for a few weeks now. Oh well, it's my hobby so I feel more sorry for anyone whose living depends on this.
They did charge my credit card though...
Same here. I will be calling tomorrow as well.
No luck. I (im)patiently waited the 24 hours and called the 800 number in my order confirmation. The automated system had a nervous breakdown trying to understand what I was asking and passed me to AppleCare support. The person I spoke to asked for my name and immediately transferred me to hold. I called back. When I got a person again (both time hit 0) I hurriedly asked if I could explain why I'm calling before transferring me. She said sure and was very personable. She gave me the developer number. I asked if they were "open" today as it's Sunday. She said, "yes, until 9PM".
I called the number and got a recording saying I should call back Monday. I bet I will be on hold all day tomorrow (at work when I shouldn't be calling Apple because they don't have any Apples). *sigh*
This is depressing. Weekends are the time I have to work on development. I have been wanting to join for a few weeks now. Oh well, it's my hobby so I feel more sorry for anyone whose living depends on this.
They did charge my credit card though...
Not at all. Your apps are still selling, and you're still earning money. You can still develop apps as well. Nothing about that was affected.
The ONLY thing you couldn't do was submit apps to get NEW apps/updates released. You couldn't for like 3 weeks. There is a similar time around Christmas every year where Apple doesn't allow new apps for 3-4 days. I've never heard you complain about that.
There was some data loss. Just before the outage I had regenerated all my certificates and provisioning profiles since they were expiring. Now those certificates don't appear in the portal, and the old expired provisioning profiles that I had expunged have reappeared in the portal.
I have submitted two app updates using the new certificates and profiles, so they're definitely not a figment of my imagination... I dare not try to refresh from Xcode at this point.
For all those saying "your apps are still selling so devs are unaffected": that is true for existing apps. But anyone working on anything new (updates or new apps) has had their revenue delayed by a month. $8 worth of compensation is not much of a gesture in exchange for the loss of a month's income.
Is it relatively rare?
Is it relatively rare to not get an activation code after paying for Mac OS X developer membership? I'm already an iOS developer but I paid for the Mac OS X membership early Saturday morning after I saw that it was possible again after the outage. Still no activation code. I've been checking my spam folder the whole weekend I've posted earlier in this thread. There's one other person who replied. I will post again if I get the activation code email or if I have any news. My name is REALLY unusual and my email address and credit card name are the same as my Apple ID name.
This is frustrating. I wish they wouldn't say that we'd get out code in 24 hours if this isn't true on weekends.
Thanks for any replies about your experiences.
Is it relatively rare to not get an activation code after paying for Mac OS X developer membership? I'm already an iOS developer but I paid for the Mac OS X membership early Saturday morning after I saw that it was possible again after the outage. Still no activation code. I've been checking my spam folder the whole weekend
I've posted earlier in this thread. There's one other person who replied. I will post again if I get the activation code email or if I have any news. My name is REALLY unusual and my email address and credit card name are the same as my Apple ID name. This is frustrating. I wish they wouldn't say that we'd get out code in 24 hours if this isn't true on weekends.
Thanks for any replies about your experiences.
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