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All my office365 apps crash on iPadOS 15 RC

martinocando

martinocando

macrumors 6502
Original poster
Jun 12, 2013
277
52
Does anyone is having the same issue? All the apps crash upon loading. Removed and reinstalled, restarted iPad, nothing works. I’m on a 2021 M1 iPad Pro 12.9 256GB.
This is a major issue for me. I use those apps daily.
 
Yup, happens to me for the three you mentioned that fail for you. I don’t have the other two. But I’m not sure the last time I used one, either; not as dependent on the as you sound like you are. I submitted feedback.
 
kby said:
Yup, happens to me for the three you mentioned that fail for you. I don’t have the other two. But I’m not sure the last time I used one, either; not as dependent on the as you sound like you are.
Click to expand...
Indeed. The main Office app also crashes. Hope they come with a fix over the night. I need to use them in the morning.
 
Just installing Beta version 2.53.21090603 on TestFlight. Will report back if it works.
 
Same thing, but TestFlight detects that it crashed. So, back to square one.
 
oh good, i read this first before updating my iPad Air with RC;
Thank you for saving me from lot of hassles..

will wait for Microsoft to fix the apps.
 
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I think Microsoft may issue a fix in a day or 2; good idea is to tweet their support to bring their attention.
Does it work on the browser ? may be use the desktop version office online on Edge Browser ?
 
Yeah, I’ll work on my MacBook Pro and Mac Mini for now. Confirming Edge also broken.
 
No issues on my iPad Air, but Office app was crashing on Iphone 12 after updating that to 15RC. However reinstalling the Office app fixed it.
 
Well, it looks like the issue is exclusively on the iPad Pro. iPad Air seems to be unaffected, and iPhone crashing gets fixed on a reinstall. I just did a full wipe of all Office apps, reinstalled just the Office app, and it crashed after requesting access to notifications.
 
martinocando said:
Well, it looks like the issue is exclusively on the iPad Pro. iPad Air seems to be unaffected, and iPhone crashing gets fixed on a reinstall. I just did a full wipe of all Office apps, reinstalled just the Office app, and it crashed after requesting access to notifications.
Click to expand...

Fails on pro and iPad 10.2 8th edition.
 
No surprises that some apps need an update to work on the new iOS. Same happens every year. An app update will come out, once Apple start letting the iOS 15 SDK updated apps into the App Store, likely Monday in line with iOS 15 release.
 
I have this problem, also, with an iPad Pro 11”, 256GB, 2018. I have all apps installed, have tried uninstalling/re-installing only the Office app without resolution. I haven’t had time to uninstall all Office apps and reinstall them. Happens for Office, Word, Excel, and PowerPoint. I don’t have the other apps installed (Outlook, etc.). Visio Viewer starts up, though. Urgently need them, though. Hopefully Microsoft turns a fix VERY quickly. I have a complex file I need to work with that doesn’t import correctly into Pages, Collabora Office, or others.
 
I might have also noted that I’ve tried multiple force restarts (volume up, volume down, hold the power button until restarts) with no resolution.
 
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