Almost wish I got the nMP Quad core...

[beaker7]

From the manual:

Do Not Make Repairs Yourself
Don’t open your Mac Pro except to install memory and solid
state drives (SSD), and don’t attempt to repair your Mac Pro
by yourself. Your Mac Pro doesn’t have any user-serviceable
parts, except for memory and SSDs. Please follow instructions
provided by Apple in memory and SSD kits. If your Mac Pro
needs service, contact an Apple Authorized Service Provider
or Apple for service.
If you open your Mac Pro or install items other than memory
and SSDs, you risk damaging your equipment. Such damage
isn’t covered by the limited warranty on your Mac Pro.


So make of that what you will.

----------

then explain this:

i took my superdrive out of my (2010) mbp, installed an ssd in the original drive's place and put the original drive in place of the superdrive.. that's well beyond a cpu swap as far as 'modification' is concerned..

..and my applecare remained intact.


i think you're (and others) making assumptions and stating them as fact.. is this a possibility?

It voided the warranty on your superdrive, original drive, and likely the SATA connectors.

 

[flat five]

From the manual:

Do Not Make Repairs Yourself
Don’t open your Mac Pro except to install memory and solid
state drives (SSD), and don’t attempt to repair your Mac Pro
by yourself. Your Mac Pro doesn’t have any user-serviceable
parts, except for memory and SSDs. Please follow instructions
provided by Apple in memory and SSD kits. If your Mac Pro
needs service, contact an Apple Authorized Service Provider
or Apple for service.
If you open your Mac Pro or install items other than memory
and SSDs, you risk damaging your equipment. Such damage
isn’t covered by the limited warranty on your Mac Pro.


So make of that what you will.

yeah, it says the same thing as the owc article says.. if you damage your computer then that damage isn't covered.. you break it you buy it.

It voided the warranty on your superdrive, original drive, and likely the SATA connectors.

again-
i think you're (and others) making assumptions and stating them as fact.. is this a possibility?

 

[beaker7]

again-
i think you're (and others) making assumptions and stating them as fact.. is this a possibility?

Projecting one's opinion as fact is the entire basis of MacRumors forum and the internet at large.

Like, for example, stating that making modifications to parts not considered user-replaceable as defined by the manufacturer would not void the warranty.

 

[Naimfan]

i think you're (and others) making assumptions and stating them as fact.. is this a possibility?

No.

Consumer protection is a significant part of my practice, and I work on cases like this (albeit on cases that represent much larger values) consistently.

What's happening is that you're failing to apply the plain language of the warranty, instead putting your preferred gloss on it.

 

[flat five]

Projecting one's opinion as fact is the entire basis of MacRumors forum and the internet at large.

Like, for example, stating that making modifications to parts not considered user-replaceable as defined by the manufacturer would not void the warranty.

the difference is that i'm not just stating my opinion

----------

No.

Consumer protection is a significant part of my practice, and I work on cases like this (albeit on cases that represent much larger values) consistently.

What's happening is that you're failing to apply the plain language of the warranty, instead putting your preferred gloss on it.

so, if i read you correctly, you're telling me that OWC lied to me when i questioned them about my applecare prior to buying their data doubler kit.. right?

and if you were to ask them (owc) about the nmp cpu upgrade (i.e.- this thread's topic), they would tell you "yes, you can swap your nmp cpu for one of these without voiding your warranty" -- but, they're just lying to you in order to make a sale?

is that what you're saying? OWC has been giving this info out for at least 3 years now (and i assume longer than that).. dont you think something would have happened by now to where they would quit telling their customers this b.s. if it were in fact b.s ?

 

[Naimfan]

the difference is that i'm not just stating my opinion

----------

No, you're passing off the unauthorized opinion of a 3rd party as fact, which is not in fact, a fact.

so, if i read you correctly, you're telling me that OWC lied to me when i questioned them about my applecare prior to buying their data doubler kit.. right?

and if you were to ask them (owc) about the nmp cpu upgrade (i.e.- this thread's topic), they would tell you "yes, you can swap your nmp cpu for one of these without voiding your warranty" -- but, they're just lying to you in order to make a sale?

is that what you're saying? OWC has been giving this info out for at least 3 years now (and i assume longer than that).. dont you think something would have happened by now to where they would quit telling their customers this b.s. if it were in fact b.s ?

No, you fail to understand what plain language says, and how administrative bodies and courts understand and apply them.

Good day.

 

[flat five]

No, you're passing off the unauthorized opinion of a 3rd party as fact, which is not in fact, a fact.
[/COLOR]


No, you fail to understand what plain language says, and how administrative bodies and courts understand and apply them.

Good day.

why not just answer my questions? or do you fail to understand plain language?

is OWC lying or aren't they?

 

[Naimfan]

why not just answer my questions? or do you fail to understand plain language?

is OWC lying or aren't they?

Sigh.

Tell you what.

Go graduate from a top tier law school, re-read this exchange, and if you don't hang your head in disgust at yourself, come back to this thread for the answer.

 

[flat five]

Sigh.

Tell you what.

Go graduate from a top tier law school, re-read this exchange, and if you don't hang your head in disgust at yourself, come back to this thread for the answer.

lol.. great response #

(but if you ever wonder why most people think lawyers are idiots-- re-read this exchange)

 

[Naimfan]

lol.. great response #

(but if you ever wonder why most people think lawyers are idiots-- re-read this exchange)

No need to wonder - like you, most people aren't capable of getting in to a law school, let alone graduating.

Good luck, and good day.

 

[flat five]

No need to wonder - like you, most people aren't capable of getting in to a law school, let alone graduating.

Good luck, and good day.

thanks- i need it.. i was trying to tie my shoes earlier so i could go outside for my weekly hopscotch lesson (6th year student) but i ended up tying them together instead.. i'm going to attempt it again soon.
hopefully, this time, i'll get it right.

 

[jaxhunter]

Strictly speaking you can modify anything in the machine you want and the majority of the warranty stays intact. The modification(s) and any subsequent damage or performance/operational issues due to those modifications are outside of warranty. The exception to this is if you remove a "Warranty Void if Removed" sticker to complete the modification. This sticker definitely appears on a number of CPU heatsinks, mostly in iMacs. So while you may be able to replace the CPU in many Macs, look for this sticker to see if it is wise to do so.

Now, this is not from the legal side, just the practical application of the rule we used when I was a Genius. We had every right to fall back on the warranty terms verbatim but generally we would not if the customer was cool and understood the finer points of what we explained to them (that the modifications weren't covered, etc). If the customer gave us a bunch of crap about not dealing with the modifications or started making a fuss if we did state the modifications were the cause of the issues then we would, after really trying to help, fall back on those warranty terms as a last resort. We hated to do that because it really didn't feel good to do it, but sometimes we had to.

 

[Naimfan]

Strictly speaking you can modify anything in the machine you want and the majority of the warranty stays intact.

Wrong.

Exclusion (g) applies, which makes the warranty not applicable.

 

[jaxhunter]

Wrong.

Exclusion (g) applies, which makes the warranty not applicable.

Apologies for not making myself clear. There is a difference between how the contract is worded and how it is enforced in the real world by Genii at an Apple Store. As our focus was to help the customer first we generally did not worry about the letter of the warranty terms and more concerned ourselves with the spirit. We did whatever we could to ensure the customer had the best experience possible. In most cases applying the exact letter of the warranty was not in the customer's best interest. If, and only if, it became necessary to enforce the full terms of the warranty we pretty much pushed it up the chain to Apple Legal. Genii and Store Managers have a great deal of say in how the warranties are enforced.

Now, I understand that from a strictly legal perspective what you are saying is true. What I am saying is that it does not work that way in the real world. And if there ever was an issue Apple Legal sorted it out and we never heard about it again.

 

[rjbenson83]

Apologies for not making myself clear. There is a difference between how the contract is worded and how it is enforced in the real world by Genii at an Apple Store. As our focus was to help the customer first we generally did not worry about the letter of the warranty terms and more concerned ourselves with the spirit. We did whatever we could to ensure the customer had the best experience possible. In most cases applying the exact letter of the warranty was not in the customer's best interest. If, and only if, it became necessary to enforce the full terms of the warranty we pretty much pushed it up the chain to Apple Legal. Genii and Store Managers have a great deal of say in how the warranties are enforced.

Now, I understand that from a strictly legal perspective what you are saying is true. What I am saying is that it does not work that way in the real world. And if there ever was an issue Apple Legal sorted it out and we never heard about it again.

Thats awesome to hear. I work in insurance and we operate the same exact way, albeit with much higher dollars at stake.

I imagine Apples position is that these devices and computers/parts etc are cheaper than the cost to obtain a new customer and it's a small price to pay to retain a customer for life. Word of mouth advertising is the cheapest.