Already defective 3gs needed replacement, now cracked screen?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Super Intendo, Nov 14, 2009.

  1. Super Intendo macrumors regular

    Joined:
    May 26, 2008
    #1
    So my 3gs has been acting up for about two weeks now, I suddenly will stop getting calls and texts and won't realize it till I try to re send my last text and get a red exclaimation mark. It's not AT&T, it's the phone, it just stops receiving service even if I'm in my normal coverage area.

    So I've been planning a genius bar appt. To get it fixed, but i haven't had time until tomorrow, I planned on making my appt tonight, and coincidenly, I just dropped my phone and the screen shattered.

    If I replace the screen, will they know?

    If I don't, will I be able to get a working phone even though mine has physical damage?

    ThAnks for any help :)
     
  2. grantsdale macrumors 6502a

    Joined:
    May 11, 2008
  3. ntrigue macrumors 68040

    ntrigue

    Joined:
    Jul 30, 2007
    #3
    I know the screen is $199 and water damage is $199. However, with the screen they replace the screen only and water damage they give you a remanufactured unit.
     
  4. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #4
    Can you prove any of the problems you were having before (ie like an AppleCare call, case #)? If you can, the cracked screen won't matter because you phone was acting up before and therefor warranty covered.

    Hoever, if you don't have proof, I'm afraid it'll end up being $199. That will get you an swapped phone for a refurb or they just fix your current one. However, because of the other problems you mentions, I think they'd just replace it all together.
     
  5. Super Intendo thread starter macrumors regular

    Joined:
    May 26, 2008
    #5
    It's a bit in the 'grey area', morally, but isnt it safe to assume that the waranty sticker that would break from changing it is on the inside?

    Every time i've had a problem with my iphones and they've been replaced, they havent cracked them open to look around inside, they just check the headphone jack and thats it, so if i replaced the screen and then went in to get it replaced, how would they know?
     

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