Amazon iPhone Trade-In Program

yanki01

macrumors 68040
Feb 28, 2009
3,508
1,628
Texas
att is offering the same, i'd rather do that to pay my bill. i have a 4s so i won't get much but enough to pay 1 months bill or i can buy a JBL flip.
 

vajeff

macrumors member
Jan 30, 2011
85
2
http://www.amazon.com/sell-iphone/b...d_t=101&pf_rd_p=1919759082&pf_rd_i=2242532011

You can place your phone in for trade right now and you have 45 days from then to send it in. Meaning you can have it placed today with the price given, then hold onto it until the 6 arrives so you're not left phoneless and then trade the phone in.

My 5 is in perfect condition so I'm probably going to send it in @ $250.
Where are you seeing 45 Days? I went through it on my daughters iP5 and it stated I needed to ship it by the 18th?

Did I miss some fine print on the 45 day thing?
 

ThunderApple

macrumors 6502
Original poster
Apr 27, 2010
437
29
Where are you seeing 45 Days? I went through it on my daughters iP5 and it stated I needed to ship it by the 18th?

Did I miss some fine print on the 45 day thing?


I spoke with a rep and they confirmed it as well. Could be a mistake though.
 

wolve

macrumors regular
Jun 18, 2009
148
2
Bumping this thread instead of starting a new one...

Has anyone else traded-in an iPhone with Amazon? They received my old iPhone 5 last Thursday (10/2) and the status is still listed as "Processing" on the website. I've traded-in other items with Amazon such as movies and games, and usually only takes a day for them to issue a gift card credit. But this is my first time sending a phone, so wondering if longer processing time is typical?
 

rui no onna

macrumors G3
Oct 25, 2013
8,445
4,429
Bumping this thread instead of starting a new one...

Has anyone else traded-in an iPhone with Amazon? They received my old iPhone 5 last Thursday (10/2) and the status is still listed as "Processing" on the website. I've traded-in other items with Amazon such as movies and games, and usually only takes a day for them to issue a gift card credit. But this is my first time sending a phone, so wondering if longer processing time is typical?
I've traded in a 3GS before and it was quick. Maybe delay has to do with needing to check Find My iPhone activation and what I expect is a huge deluge of trade-ins from upgraders?
 

duaneu

macrumors 6502a
Jun 19, 2010
679
213
Bellevue, WA
I think they’re probably dealing with a large volume of trade ins right now, with a new iPhone just being released. Mine took several days to process as well. Now a little venting about my recent experience:

I’ve traded in with Amazon in the past and had good experiences, but I really feel like they screwed me this last time out. Last year, I traded in my year old iPhone 5 and they paid me full “like new” condition for it. I also traded in two old iPhone 4’s and they paid “good” on those. This year however, I sent in my unlocked 5s and tried for “like new” again, even though it had a small nick on one corner. I would have understood if they had only rated it “good”, but I was stunned when they called it “acceptable” and only paid $100 for it. I also sent in an iPhone 5 that had lived its whole life in a case and was in great shape and they called that one “acceptable” as well. I never dreamed they would rate them that low, so I didn’t select the “return items” option.

So I take it as a lesson learned. If I ever decide to use them again in the future, I would definitely select the option to have the items returned if they are judged to be in lower than the requested condition.
 

wolve

macrumors regular
Jun 18, 2009
148
2
I think they’re probably dealing with a large volume of trade ins right now, with a new iPhone just being released. Mine took several days to process as well. Now a little venting about my recent experience:

I’ve traded in with Amazon in the past and had good experiences, but I really feel like they screwed me this last time out. Last year, I traded in my year old iPhone 5 and they paid me full “like new” condition for it. I also traded in two old iPhone 4’s and they paid “good” on those. This year however, I sent in my unlocked 5s and tried for “like new” again, even though it had a small nick on one corner. I would have understood if they had only rated it “good”, but I was stunned when they called it “acceptable” and only paid $100 for it. I also sent in an iPhone 5 that had lived its whole life in a case and was in great shape and they called that one “acceptable” as well. I never dreamed they would rate them that low, so I didn’t select the “return items” option.

So I take it as a lesson learned. If I ever decide to use them again in the future, I would definitely select the option to have the items returned if they are judged to be in lower than the requested condition.
Thanks for the info. I submitted an unlocked iPhone 5 as "good" condition and selected the return items option since the "acceptable" price was ridiculously low ($1.25). It seems strange to me Amazon asks people to include the original box and cables. I don't know of any other reseller that asks for those things. I would be surprised if Amazon or their outside vendor actually sell used phones with the original box & accessories.
 

Jane333

macrumors regular
Jul 6, 2012
126
0
Michigan USA
I always select the option to return if amazon determines it is not in the condition I said it was. I have traded in about 4 phones. For my 64 gb 4S two years ago, I marked good and they said it was like new and gave me a $405 gift card! I do they are now looking at the condition more carefully.
 

sillywabbit

macrumors 6502a
Nov 10, 2012
592
4
Amazon iPhone Trade-In Program

Can anyone answer this question:

Does the imei number on the phone have to match with the box?

I am asking because I got a white box replacement (in a week old iPhone 5 when it was initially released) and it no longer matches the box. I just don't want to send it in if the likelihood of it being rejected and sent back.

My phone is Mint, but seeing how everyone and their mom will trading/sending in their old phones, the price, I assume will drastically drop and they will not honor their original guaranteed price.

Thanks in advance.
 

duaneu

macrumors 6502a
Jun 19, 2010
679
213
Bellevue, WA
Can anyone answer this question:

Does the imei number on the phone have to match with the box?

I am asking because I got a white box replacement (in a week old iPhone 5 when it was initially released) and it no longer matches the box. I just don't want to send it in if the likelihood of it being rejected and sent back.

My phone is Mint, but seeing how everyone and their mom will trading/sending in their old phones, the price, I assume will drastically drop and they will not honor their original guaranteed price.

Thanks in advance.
My iPhone 5 that I traded in had been replaced under warranty. It didn't make any difference.
 

wolve

macrumors regular
Jun 18, 2009
148
2
So after waiting a week for Amazon to process my trade-in, I finally get an e-mail from them. My iPhone was rejected as being the incorrect item, and the Amazon site lists "incorrect edition" in the details. That makes no sense to me since I sent in exactly what I chose, an "Apple iPhone 5, Black 16GB (Unlocked)". So I call up customer support and after a little while, the CSR finds a note in their system about my phone being rejected for not being unlocked.

After going through the entire ordeal of unlocking the phone w/ AT&T, I'm fairly pissed right now. I suppose I can take the phone to an AT&T store to verify the unlock. At this point I kind of wish I went with Gazelle. Heck, eBay might be easier.
 

Givmeabrek

macrumors 68040
Apr 20, 2009
3,395
1,105
NY
Did you restore it as new in iTunes and get the congratulations your phone is unlocked message. That's important.....
 

wolve

macrumors regular
Jun 18, 2009
148
2
Did you restore it as new in iTunes and get the congratulations your phone is unlocked message. That's important.....
Yup, that's what I did and I got the unlock message. The only way I know to test the unlock would be to stick in a SIM from another carrier, but I don't have one. :p
 

Rigby

macrumors 603
Aug 5, 2008
5,191
5,196
San Jose, CA
Have you checked the trade-in price for the AT&T version? When I traded mine, the AT&T version actually had a higher value than the unlocked. So I sent it in as AT&T (even though it was officially unlocked by AT&T) ...
 

wolve

macrumors regular
Jun 18, 2009
148
2
you can check your IMEI status here: http://www.t-mobile.com/verifyIMEI.aspx

i had good luck with the Amazon trade in, getting $235 for a "like new" 16gb AT&T iPhone 5. i locked in the price on 9/12 and mailed it out a few days after my iPhone 6 arrived.
Just tried the T-mobile lookup, and it says "We do not recognize the IMEI number you entered. Please try again or contact Customer Care at 1-877-453-1304." So I guess phone is still locked? :(

I initially had a quote for my AT&T iPhone 5 for "good" condition at $211. I At the same time, unlocked price was around $202 iirc. Then at some point the unlocked price jumped to $252, so submitted a new trade-in and cancelled the old one. Wish I had kept that original trade-in, although I'd be getting really close to the 45 day time limit. Still boggles me why locked price is usually higher than unlocked on Amazon. It's the opposite everywhere else.

Just curious for people choosing "like new" condition, were there any minor scratches or nicks on your phones? Mine had minor wear & tear after 2 years even with using case and screen protector.
 

mzd

macrumors 6502a
Jul 25, 2005
907
17
Wisconsin
hmm, sorry the IMEI lookup didn't work. maybe try another site? there are a bunch if you google.

the iPhone i sent in was truly mint. it was my wife's and even though she didn't use a screen protector, it was in perfect shape. no scratches, front or back. it really looked no different than the day she bought it. i was a bit anxious since i had selected the option allowing them to downgrade the condition as opposed to just sending it back, but fortunately Amazon came through.
i wish i could have got more for it honestly, but seeing as she got it for $99 through an AT&T sale last year, we made $134 on the iPhone after just a little over one year of ownership. and i did not want to deal with ebay after some issues with shady buyers for a similarly mint iPhone 4 last year.
 

wolve

macrumors regular
Jun 18, 2009
148
2
hmm, sorry the IMEI lookup didn't work. maybe try another site? there are a bunch if you google.

the iPhone i sent in was truly mint. it was my wife's and even though she didn't use a screen protector, it was in perfect shape. no scratches, front or back. it really looked no different than the day she bought it. i was a bit anxious since i had selected the option allowing them to downgrade the condition as opposed to just sending it back, but fortunately Amazon came through.
i wish i could have got more for it honestly, but seeing as she got it for $99 through an AT&T sale last year, we made $134 on the iPhone after just a little over one year of ownership. and i did not want to deal with ebay after some issues with shady buyers for a similarly mint iPhone 4 last year.
I tried a few sites, but most of them ask for money to lookup SIM lock status. Probably the most popular site is http://www.IMEI.info since it's free, but the iPhone lookup wasn't working when I tried it. :p

Anyways I submitted a new trade-in on Amazon for locked iPhone. Not as much as last month, but still not bad at $189 for "good" condition.
 

babby

macrumors member
Jan 26, 2008
48
2
Bad experience with Amazon

I selected good condition for my 5s. It had little ding on antenna band. Except for that it was immaculate. Ear buds and lightning cable were still in packaging. Figured that Amazon was a good deal because I could get about the same as I would on ebay after figuring out the seller fees. Thought amazon would be less of a hassle. They rejected my phone as unacceptable. I am a bit baffled by that and frustrated. Now waiting to get my phone back. Hope it comes back in the same condition I sent it. But not feeling good about it.
 

InsideTJ

macrumors regular
Mar 18, 2012
114
13
how picky are they about the accessories?

like new is showing $250, good is showing $215.

My 5 is in mint shape and i have the box. but no extra earbuds or charger/lightning cable.
 

cbronfman

macrumors 6502
Feb 24, 2008
432
15
Washington DC
Oh dear -

I selected good condition for my 5s. It had little ding on antenna band. Except for that it was immaculate. Ear buds and lightning cable were still in packaging. Figured that Amazon was a good deal because I could get about the same as I would on ebay after figuring out the seller fees. Thought amazon would be less of a hassle. They rejected my phone as unacceptable. I am a bit baffled by that and frustrated. Now waiting to get my phone back. Hope it comes back in the same condition I sent it. But not feeling good about it.
I sent my SG 5S in 64GB - really really good shape. Now I'm afraid they are going to reject it. The case I had it in left a slight scratch on the back. I sure hope I get it back in good enough condition to get what I would have from AT&T. They only received mine yesterday (10/09 - but I keep checking to see if there's an acknowledgement or a gift card. If they rejected yours and they reject mine - I'll have questions about how legitimate they are. Fingers crossed.
 
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