I order from Amazon frequently. I've had more delayed shipments than ever before in the last 6 months. I also noticed Amazon has recently implemented No-Rush Shipping, which if you select it, you'll be given Amazon credit towards future purchases for not requiring quick shipping. I figure Amazon must be struggling with shipping orders to do that.
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Amazon overwhelmed with shipping?
- Thread starter LIVEFRMNYC
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I don't know if they're struggling or if they're just coming up with alternatives to combat future growth issues.
Long time PRIME member...shipping in my opinion has become worse...
I've been a Prime member since 08. In the past 6 months even one day and free second day shipping has had more delays than I've ever experience.
I've not noticed any delays in my products. My wife purchased a Shark Vacuum and it had a shipping windows of August through September which was odd, but other then that, I've been happy with how quick things are processed.
I'm waiting for a new Kindle, which should be arriving today, which is fast (ordered it on Prime day)
I'm waiting for a new Kindle, which should be arriving today, which is fast (ordered it on Prime day)
The 2 times I didn't get a delivery was because UPS lost track of them. It wasn't Amazon's fault.
I don't know if previous posters are all US based but it's the same in the UK. I ordered an Apple Watch, showing as in stock, on the 30th June. I'm a Prime subscriber so selected next day delivery but strangely was given a delivery date of the 5th. I got an email on the 5th saying delivery had been delayed until 9th-13th July. I waited until Sunday 10th and still not having heard anything cancelled the order and placed one (bearing in mind this is Sunday morning) with John Lewis, watch was delivered before lunch on the 11th.
No-Rush shopping (for credits) has been been an option for me going on a few years now. Wonder if they're selective in which markets they roll that out in?
Amazon put a distribution center in-state where I live (a few hours away). Have to pay sales tax now, but a lot of 2-day free Prime deliveries show up next day.
They also rolled out Prime Now, where you can get 1-hour delivery (for a charge) or 2-hour delivery (free) on a subset of their items. The metro area I live in isn't major (I think we're around #40 on the list, when sorted by population), so was surprised to see that service here. That's too convenient sometimes. lol
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I've seen some weirdness like that on items like that when Amazon fulfills orders for third-party merchants. I wish Amazon would directly sell all Apple products (in the US).
Thought it was just me. My last two orders showed no movement on the on line tracking for several days (one was six days before it showed up at all) then they rushed the delivery to make sure it arrived within their window. One package, the one that did nothing for six days, was overnighted and showed up on a Sunday!
Previously, most orders would indicate arrival by, say, the 10th and would arrive by the 7th. Not anymore!
Previously, most orders would indicate arrival by, say, the 10th and would arrive by the 7th. Not anymore!
Their financials show a significant year over year increase in shipping costs.
From my experience/interpolation: Non-Amazon vendors are losing out to Amazon Prime, and are often providing misleading time estimates.
My experience with Amazon itself is they are no longer regularly "exceeding expectations." They're more often than not now just fulfilling their requirements as written (which is within their rights and not uncommon for business going from a growth to a mature business cycle.) That noted, Sunday delivery and late night ordering with generally no impact to shipping times is still fantastic service.
From my experience/interpolation: Non-Amazon vendors are losing out to Amazon Prime, and are often providing misleading time estimates.
My experience with Amazon itself is they are no longer regularly "exceeding expectations." They're more often than not now just fulfilling their requirements as written (which is within their rights and not uncommon for business going from a growth to a mature business cycle.) That noted, Sunday delivery and late night ordering with generally no impact to shipping times is still fantastic service.
I made one prime day purchase of a rechargeable blower and it was delivered in two days. I was shocked. Only delivery issues I've had were items that didn't qualify for prime and they stated up front it would be delayed and gave the expected delivery date. Those too were received by the dates they stated.
One item that didn't qualify for prime was not shipped at all. Was notified about that one.
One item that didn't qualify for prime was not shipped at all. Was notified about that one.
I placed an order on Prime Day and received it the next day. For the record, I live pretty much out near the boonies, well past the suburbs. I've had plenty of packages delivered earlier than their estimate, but never had one come late.
I haven't had any issues with delivery delays from Amazon. I can recall only once since 1999 and it was that FedEx had to call it a day because the snow was just too much on delivery day. Otherwise, its been great for me.
Perhaps the delivery issues are more of a regional thing.
Perhaps the delivery issues are more of a regional thing.
The majority of issues I've had are with 3rd party sellers, not Amazon themselves (although I have to say the spike to $49.99 get free shipping is very annoying now. I am not a Prime member and got an order a day early yesterday.
My anecdotal evidence shows no issue with shipping times. I ordered 3 things on Tuesday (Prime Day), 2 of which were delivered yesterday (just over 24 hours after I ordered them), with the last one scheduled for delivery tomorrow. Chose the default Prime shipping method for all of them. All items sold and shipped by Amazon, not a 3rd-Party.
... whoops, I spoke too soon. UPS just delivered the 3rd item.
... whoops, I spoke too soon. UPS just delivered the 3rd item.
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It annoys me when they punt to USPS. It almost always adds an extra day or two.
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Shipping should be more expensive, considering the environmental cost.
I live in the boondocks too. I generally have not had problems w/ Amazon deliveries although as @rneglia said when postal gets the last leg it tacks on at least one day.
My Prime Day order was promised for today and arrived today in a large box... perhaps not left by the usual driver, since it was put on the unsheltered front porch, in the pouring rain. I felt bad for any courier's driver having to work in this weather but... yuck! the outer carton is practically dissolved.
Fortunately what I ordered was just some Pyrex bowls w/ plastic lids. I took the thing around to the roofed deck in back of the house and I'll extract the contents tomorrow. I'm sure the outer wrap edges have already been invaded by at least a few earwigs and I hate those ugly things.
Agreed. I ordered two things on prime day one said "ships in 4-5 days" but both arrived in separate boxes in the usual 2 days.
For many smaller items they are delivered in white Amazon vans rather than UPS/USPS. The only problem with those vans is that they aren't as familiar with the neighborhood as "regular" shippers the drivers occasionally ask for directions to their next stop.
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