AmazonPrime update 5.0.1, did this fix 5.1 audio?

Menel

macrumors 603
Original poster
Aug 4, 2011
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Im not home, but I see the update on my phone.

 

Menel

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Aug 4, 2011
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Yes, fixed!

Sounds good! Just in time for grand tour!

 

PonyRidingBear

macrumors newbie
Dec 6, 2017
8
2
Nope 5.1 only works in HDR content if you play something in HD its still stereo :(
Amazon really need to get there act to gather
 

JeffPerrin

macrumors 6502
Jul 21, 2014
421
406
Nope 5.1 only works in HDR content if you play something in HD its still stereo :(
Amazon really need to get there act to gather
Yeah - I'm still getting 2.0 only as well. I just assumed the update hadn't propagated to my ATV yet. (AFAICT, Amazon has no version numbering visible for tvOS, so I don't know if mine has been updated or not...)
 

PonyRidingBear

macrumors newbie
Dec 6, 2017
8
2
Yeah - I'm still getting 2.0 only as well. I just assumed the update hadn't propagated to my ATV yet. (AFAICT, Amazon has no version numbering visible for tvOS, so I don't know if mine has been updated or not...)
The update was just for the iPhone/iPad. I think the issue is on amazons backend not the app
 

archer75

macrumors 68030
Jan 26, 2005
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Oregon
I believe the ATV, when set to best audio available, always outputs multichannel PCM. So by default that's what receivers display. It doesn't necessarily mean you're actually getting that from a particular show/movie from the ATV.
Denon receivers can be misleading in their display. If the front panel shows the dolby symbol and says surround it's just a 2 channel stream and it's applying prologic. Otherwise it will actually say what signal it's receiving.
 
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Menel

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Original poster
Aug 4, 2011
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I believe the ATV, when set to best audio available, always outputs multichannel PCM. So by default that's what receivers display. It doesn't necessarily mean you're actually getting that from a particular show/movie from the ATV.
Denon receivers can be misleading in their display. If the front panel shows the dolby symbol and says surround it's just a 2 channel stream and it's applying prologic. Otherwise it will actually say what signal it's receiving.
Front panel says its receiving “multi-in”
Yesterday it was saying “stereo”

There is also rear sound effects separate from speech.
 

IPadNParadise

macrumors 6502a
Jan 12, 2013
517
165
My ATV 4/connected to Pioneer receiver/Sony Bravia 2016 non-4k tv, when viewing Amazon App is still not 5.1. Any new info as to when we can expect it?
 

IPadNParadise

macrumors 6502a
Jan 12, 2013
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I was just going by the fact that if I push Display on my Pioneer receiver remote, while watching Hand of God (Prime Video/ATV 4), I see ‘Input PCM 2.0 ch and Output Dolby Surround 5.1 ch’. And there are sounds being thrown to the rear speakers. Yesterday, it was 2.0 on both Input and Output.
 

benji888

macrumors 68000
Sep 27, 2006
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United States
I believe the ATV, when set to best audio available, always outputs multichannel PCM. So by default that's what receivers display. It doesn't necessarily mean you're actually getting that from a particular show/movie from the ATV.
Denon receivers can be misleading in their display. If the front panel shows the dolby symbol and says surround it's just a 2 channel stream and it's applying prologic. Otherwise it will actually say what signal it's receiving.
Even with iTunes content, this is incorrect. It depends on the content being played, (my Harmon Kardon AVR) shows PCM 48kHz unless content has 5.1 or 7.1 channels, then it will show PCM Multichannel.

Still stereo here, confusingly though things are again marked as 5.1 surround.
And they did for me, and now today the 5.1 display is gone again.

The update was just for the iPhone/iPad. I think the issue is on amazons backend not the app
I really think it is on the backend, the 5.1 symbols have been appearing and disappearing since the app came out.

I thought the iOS app updates would show us tvOS fixes also, but, I was wrong, tvOS app is still v. 1.0. I thought it was just ported over from the iOS app, but not necessarily.
 

mmm1345

Suspended
Aug 8, 2017
507
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My 5.1 Audio hasn't worked for over a month, since the 11.02 update and at first I thought this update fixed the no 5.1 sound issue, but it came back this morning. I'm going to try and exchange my unit tomorrow. So tired of Apple these days.

[doublepost=1513335448][/doublepost]
No 5.1 surround sound as of today.

Amazon Prime - rockin' home theater like it's 1989! o_O
This isn't an Amazon Prime issue, it's an ATV issue, so the correct "slam" would be Apple TV rockin home theater...
 

matrix07

macrumors 603
Jun 24, 2010
5,344
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This isn't an Amazon Prime issue, it's an ATV issue, so the correct "slam" would be Apple TV rockin home theater...
But iTunes movies provide 5.1, how is it Apple fault that Amazon doesn’t? Keeps in mind that Amazon app for Apple TV is a port (from web app most likely), not written anew for Apple TV.
 
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Hoosier317

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Sep 21, 2016
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My 5.1 Audio hasn't worked for over a month, since the 11.02 update and at first I thought this update fixed the no 5.1 sound issue, but it came back this morning. I'm going to try and exchange my unit tomorrow. So tired of Apple these days.

[doublepost=1513335448][/doublepost]

This isn't an Amazon Prime issue, it's an ATV issue, so the correct "slam" would be Apple TV rockin home theater...
No...the problem being discussed in this thread is an issue with the Amazon Prime app only. If you, or anyone else, is having a different issue with the audio on their ATV then that is an entirely different discussion.
 
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Michelasso

macrumors 6502
Feb 20, 2012
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Treviso, Italy
It seems to work just fine with me. I have checked with both the AVR put in "Straight" mode (which should play and show what it gets) and enabling the Playback HUD in the Developer options (one must pair the Apple Tv with Xcode). In the latter is says "qec3", "zec3" which I suppose it stands for eac3 (Dolby Digital Plus) in the videos marked as 5.1 (in Android TV. I realise now it doesn't show in the ATV 4K). But in the HUD there is no mention of the number of channels.

When a video (like "The Exorcist", at least in Italian) doesn't show the 5.1 mark (still in Android TV), the AVR reports "2.1" channels (FL/FR/FC) indeed.
 
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Colonel Badger

macrumors 6502
Jun 30, 2008
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It seems to work just fine with me. I have checked with both the AVR put in "Straight" mode (which should play and show what it gets) and enabling the Playback HUD in the Developer options (one must pair the Apple Tv with Xcode). In the latter is says "qec3", "zec3" which I suppose it stands for eac3 (Dolby Digital Plus) in the videos marked as 5.1 (in Android TV. I realise now it doesn't show in the ATV 4K). But in the HUD there is no mention of the number of channels.

When a video (like "The Exorcist", at least in Italian) doesn't show the 5.1 mark (still in Android TV), the AVR reports "2.1" channels (FL/FR/FC) indeed.
Isn’t FL,FR,FC 3.0?
 
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