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I have yet to enter an Apple store that didn't make me hate humanity.
Every one I've been to is full of the snottiest pricks. The apple store is successful because of its excellent layout and of course the apple products, but they have a serious inability to hire intelligent people who aren't just bearded hipster tools

I've been to a few Apple interviews and they clearly state before each interview that if you don't know anything, they don't care because they will train you to do whatever you need to do the job you are hired for.

Besides, a lot of people who are smart, tend to use jargon. Apple products are so simple to use that people who aren't that tech-savvy or that don't know tech terms, can use them.

I think Apple is a good company that knows what works for them.
 
Crash = gone into a non productive mode.

Hang = considering options internally

:D
 
My battery issue in Mountain Lion is becoming a serious situation since the condition seems to be getting worse.


(Of course Apple does not respond to my repeated emails about this... :D )

Maybe they are a little hung up with all the other emails...;)
 
I have yet to enter an Apple store that didn't make me hate humanity.
Every one I've been to is full of the snottiest pricks. The apple store is successful because of its excellent layout and of course the apple products, but they have a serious inability to hire intelligent people who aren't just bearded hipster tools

hmmm, I've always had the totally opposite experience. They've always been extremely friendly and helpful when I've been in the store. Maybe it's you and your obvious attitude problem. Have you found that most people don't want to help you in your everyday life?
 
I once witnessed a "Genius" who evidently had not read the manual "handle" an upset customer who twice had his hard drive replaced within a few months and was very therefore unhappy with his laptop purchase.

The Genius told him that this thing happens all the time and he wished the customer could see how many hard drives come in for repairs each day. He said, Apple doesn't make the hard drives so it has nothing to do with the quality of the product.

That didn't sound very empathetic or consoling. The customer went from quietly requesting a refund to loudly expressing dissatisfaction with Apple policies as other customers looked on.

I distanced myself in anticipation of a Genius getting smacked with a laptop.

By witnessed, you mean you were the customer? :D
 
Wow, gizmodo seem to have a lot of hate towards apple nowadays. Sure, everyone can leak those pages and write about them... but reading gizmodos article i could really feel the hate oozing instead of just a normal "this is how it is" article like other secret leaks from apple.
 
You lost, let it go. ;)

listen

ive been using apple since the mid 80´s. ive lost count how many computers, iphones and ipads ive bought for me and people around me.

so if anything im an apple fan. that however dosent mean i support them in everything for instance i was for greenpeace criticizing apple few years ago.

all im pointing out is apple looking at whats around them and using what they consider the best to their advantage. that obviously seems fine here
 
Wow, gizmodo seem to have a lot of hate towards apple nowadays. Sure, everyone can leak those pages and write about them... but reading gizmodos article i could really feel the hate oozing instead of just a normal "this is how it is" article like other secret leaks from apple.

They don't hate Apple, they just love page views. Thus everything they write is controversial, which is the reason I never visit that site anymore.
 
I once witnessed a "Genius" who evidently had not read the manual "handle" an upset customer who twice had his hard drive replaced within a few months and was very therefore unhappy with his laptop purchase.

The Genius told him that this thing happens all the time and he wished the customer could see how many hard drives come in for repairs each day. He said, Apple doesn't make the hard drives so it has nothing to do with the quality of the product.

That didn't sound very empathetic or consoling. The customer went from quietly requesting a refund to loudly expressing dissatisfaction with Apple policies as other customers looked on.

I distanced myself in anticipation of a Genius getting smacked with a laptop.

Amazing how these people who have hard disk problems are the same people who treat their laptop like a rugby ball - throwing their laptop in a bag, throwing their bag around hitting everything on the way from the office to their parked car then closing the door on it etc. Sorry but most customers are complete and utter a-sholes who have no interest in calmly listening to the person trying to do their best to explain what they can do for them - sorry but those of us in customer service can't magically click our fingers and give you a refund nor can we magically give you a new hard disk that will be indestructible to your lack of care when using your laptop.
 
Do not use:
NVidia time bomb piece of sh** graphics chip

Avoid:
NVidia 8600M

Use:
Third-party integrated variable-lifetime outcome determination unit.
 
Do not use

Defective

Avoid

Design flaw

Use

You're holding it wrong.


(Couldn't resist :D)
 
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Gizmodo...

I thought MacRumors was better than this... nobody should give Gizmodo any coverage. I can't stand their journalistic practices (or lack thereof).
 
listen

ive been using apple since the mid 80´s. ive lost count how many computers, iphones and ipads ive bought for me and people around me.

so if anything im an apple fan. that however dosent mean i support them in everything for instance i was for greenpeace criticizing apple few years ago.

all im pointing out is apple looking at whats around them and using what they consider the best to their advantage. that obviously seems fine here

Dude you lost count of how many iPads and iPhones you have purchased over the years for you and friends? How can I become your friend? Best my friends ever get is a $25 gift card to Red Lobster.
 
I have yet to enter an Apple store that didn't make me hate humanity.
Every one I've been to is full of the snottiest pricks. The apple store is successful because of its excellent layout and of course the apple products, but they have a serious inability to hire intelligent people who aren't just bearded hipster tools

So true. They have to teach these people what words to say, like a child, but need to teach them to be fast. McDonalds employee is more of a "genius", faster and might actually know an answer to a question.
 
Apple is looking at what's around them and using what they consider the best to their advantage. That seems to be fine in this situation.
I think it's ok in this case because:
  1. It's really not possible to patent customer service procedures.
  2. Apple isn't causing the Ritz-Carlton to lose revenue.
…unlike some recent to-do that was all over the tech scene.
 
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