Steve- I don’t know you personally. If I did, I’d probably have your email addy, which would allow me to address these issues privately. But I don’t. So apologies in advance for the “tough love” I’m about to deliver. Dude, everyone admires your passion, vision, out-of-the-box thinking, and up until now, you’re uncompromising drive and commitment to not unleash steaming piles of cr@p on an unsuspecting public. You seem to really get that people want stuff that works. That is, up until now. I am speaking about the iPhone 3G. Steve, buddy, pal… I need exactly three things from a mobile telephone in order for my life to work: 1. I need a mobile handset that will reliably make and complete telephone calls. 2. I need my calendar. 3. I need my contacts. Everything else (yes, even email and web browsing) is optional and completely irrelevant unless you get those first three things right. I use a Mac at home and a PC at work. I know that isn’t your fault, but it’s reality for most of us that don’t work at Apple. My wife needs to be able to add appointments and contacts on my home Mac; I need those updated appointments and contacts in my phone. I just freakin’ do. You do sort of OK in this regard as long as I only use Apple products. I need to be able to add appointments and contacts on my work PC; I need those updated appointments and contacts in my phone. I just freakin’ do. You completely fail at this, regardless of which products I use. My guess is that (conservatively) there must be oh, 10 million or so people in the same predicament I am – I love my Mac, but the headaches involved in keeping my work life and personal life in sync rob a lot of the enjoyment I get using my Mac. My life has become unmaginable. How come my 1995 Kyocera SmartPhone could pull this off and your 2008 iPhone cannot? Steve, I love ya like a brother, but what really fries my grits is that I get the feeling no one at Apple is even paying attention. Have you hired a bunch of lame Microsoft expatriates to engineer this stuff? It sure seems you like you must have. Oh yeah, I know the bullets keep getting added to the product data sheet but STUFF DON’T WORK! STUFF’S BROKEN STEVE. HELLO, ANYONE HOME? What happened? I used to believe you cared about getting it right. What happened? What happened? What happened? Please feel free to email me about this. We can talk more off line. Maybe you need some people with actual real-world experience on this project team. I think it would help. Let’s talk. My rates are very reasonable. Warmest Regards, Mike "ToneMonkey"