I've had an iPhone since the 3G came out quite a few years ago. Never had any problems with dropping them and having them break, until today. I was leaving work and my 6 Plus slipped right out of my hand onto the pavement. Even worse, it was a downward slope. As soon as it hit the ground the case flew off and the iPhone went sliding down the pavement face down. I knew before I picked it up that it wouldn't be good. I have Verizon and we use the Asurion insurance plan. I think it's crazy that you pay for something every month, and then when you finally need to use it, it still costs you $200. At least they do next day shipping. I just wanted to see if anyone else here has gotten a replacement from Asurion and how the quality was? I know they're refurbished, so I'm kind of worried.