iPhone 11 Pro And Once Again, AT&T is the Holdup

Rafterman

macrumors 68020
Original poster
Apr 23, 2010
2,459
1,436
Hanging on the activation screen for 20 minites now, as once again, AT&T is not prepared for the heavy volume. I wouldn't mind waiting until later, but you can't continue with things like restores until activation is complete.
 

adam1080

macrumors regular
Mar 29, 2012
214
197
Well, my AT&T phone has been restoring from backup from my MacBook Pro for the last 20 minutes. Not sure if it is "activated" but assuming not since my iPhoneX still appears to be active on AT&T.

Are you referring to OTA backup restores?
 

alent1234

macrumors 603
Jun 19, 2009
5,659
122
This has happened to me on AT&T since the 3GS and they still charge that $35 activation fee
 

vitacura

macrumors regular
Jul 25, 2014
135
1
My last two phone upgrades I purchased full price at the Apple store, put my old sim card in the new phone and never got charged the ATT activation/upgrade fee.
 
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alinefx

macrumors member
Mar 14, 2011
53
23
tried that today, the old sim was deactivated even tho it was put into the new phone before I even powered on the IP11PM.
 

MareLuce

macrumors 6502a
Sep 26, 2010
747
246
One benefit to replacing the sim and swallowing the activation fee:

it changes your imei #
If you are being tracked based on imei, that ends today.
 
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kougra6541

macrumors regular
Sep 8, 2016
189
60
I’ve been stuck on activation for a good 50 minutes now. How long has everyone else been waiting?
 

Iphone5preorder

macrumors 6502a
Sep 20, 2012
869
460
One benefit to replacing the sim and swallowing the activation fee:

it changes your imei #
If you are being tracked based on imei, that ends today.
Not sure what you mean by 'that ends today'. Tracking does not end, ever. You're being tracked constantly using the mounds of available unique identifier data your phone generates onto the network.
 

Messier77

macrumors newbie
Oct 29, 2007
27
15
Up to over one hour waiting for activation so far. Should I hard reset the phone and try again?
 

Rafterman

macrumors 68020
Original poster
Apr 23, 2010
2,459
1,436
I was on with an AT&T rep, getting the dreaded "can't verify your identity" error, and in the middle of the chat, she claimed she just got a note that AT&T activations are down now.
 
Last edited:

Messier77

macrumors newbie
Oct 29, 2007
27
15
Did a hard reset and appears to have worked. Hopefully that helps anyone whose phone is hanging on activation.
 
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Rafterman

macrumors 68020
Original poster
Apr 23, 2010
2,459
1,436
How do you do a hrd reset on a phone that hasn't been activated or configured? The various button tricks I googled didn;t work.
 
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mattopotamus

macrumors G5
Jun 12, 2012
13,285
3,432
I left mine doing the setup from my XR backup, and figured when I get home, I'll just put my SIM from my XR into my 11. It should work just fine, right?
Honestly it could be 50/50 if you left the old SIM in when you first powered it on. Usually it is best to put the old SIM in and then power on for the first time.
 

kougra6541

macrumors regular
Sep 8, 2016
189
60
I went into the ATT store after an hour and a half waiting for activation and all they did was restart the phone and it was already activated when it turned back on. Must have just gotten stuck on that activation screen.