Abandon ship! These people know that Apple's best years are behind them. Had a good gravy train for 15 years though.
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Angela Ahrendts Departing Apple in April, Deirdre O'Brien to Oversee Retail and People
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I knew she wouldn't last. Although she lasted just long enough for her stock to vest.
What Apple needs:
Not the person, obviously. The mentality.
Not the person, obviously. The mentality.
No. What you’re saying is BS. Tech people are mostly introverted. Teaching them to be more sure about themselves is easier than teaching someone not interested in tech, about tech. I have experience with opening up reserved people and teaching people tech. The first is the easiest.
Also, if I’m going to buy something I’d rather want someone knowledgeable not empathetic.
Good! Bugger off back to Burberry. Turned Apple stores into cold mausoleums.
Carlin would’ve had a field day with the newer job titles 2019 sees.
Actually she did: she annoyed many customers during keynotes.
I agree with the "luxury feel" issue. Those $20k watches were the highlight of it all. Not sure who exactly was responsible for that, but the timing was close.
I didn’t like her when the moment she pushed for removing the genius bars from the stores
Wait. Referring to people as people is Orwellian but referring to people as "Human Resources" as every other company does is perfectly normal? I think you've got it backwards.
Aside from all the snark in this thread, I wish her luck. I know she had a successful career with Burberry at one point, maybe that’s the type of forte that’s more suited for her in the design industry more than being at a tech company like Apple. Either way, I don’t have any qualms with her leadership with the retail specifics, it will be interesting to see any changes after her departure.
Did not see that coming either. But it is always nice that people at these levels don't fear no consequences.
I really do hate when corporations virtue signal like crazy and completely ignore the signals they are sending to their customers and employees.
She's safe, don't you worry. Although she did nothing.
Do that as a mid-level manager and you are lead out and nobody will ever address that you were there.
I'm glad she left.
I'm sure she had an extremely difficult time at Apple, coming into a business unit that so many looked up to, keeping things growing, making her mark, but not changing too much for fear of loss. It's really not much different than what Ron Johnson went through after leaving Apple (Angela's predecessor, not counting what's his name that came and went from the UK) and going to JC Penney. JCP needed real change, which he started implementing, then when the consumer balked, he gets canned and they go back to doing things the horrible old JCP way - which of course finally caught up to them now and they're paying the price yet again with disappointing sales and no real path forward.
When I consider my experiences at my local Apple store, I have to say it's the same overcrowded mess that it's been for the past 10 years. If I had to pinpoint one thing I think Apple should be doing with their stores, it would be to somehow create a separate iPhone area, because so much of the crowds I have experienced (and contributed to) are related to iPhone issues. It's what makes the overall experience seem far less about the big picture Apple ecosystem that was part of the old Apple stores. Obviously given the scope of the iPhone business, if they did this, it would take up the better part of each store, or maybe it should be a separate store unto itself, with some Apple Watches tossed in since they're mostly dependent on the iPhone still.
It's easy to realize why things stay relatively the same, as no executive wants to put their job and bonus on the line making changes that are seen as negative. Or worse, they want to make changes and get shot down by Tim, who knows enough to keep things going as is with just minor changes to the overall store experience.
When I consider my experiences at my local Apple store, I have to say it's the same overcrowded mess that it's been for the past 10 years. If I had to pinpoint one thing I think Apple should be doing with their stores, it would be to somehow create a separate iPhone area, because so much of the crowds I have experienced (and contributed to) are related to iPhone issues. It's what makes the overall experience seem far less about the big picture Apple ecosystem that was part of the old Apple stores. Obviously given the scope of the iPhone business, if they did this, it would take up the better part of each store, or maybe it should be a separate store unto itself, with some Apple Watches tossed in since they're mostly dependent on the iPhone still.
It's easy to realize why things stay relatively the same, as no executive wants to put their job and bonus on the line making changes that are seen as negative. Or worse, they want to make changes and get shot down by Tim, who knows enough to keep things going as is with just minor changes to the overall store experience.
Apple has always been a fashion company in a sense, a status symbol company.
The future of Apple is wearables. Watch + AirPods + Glasses will lead the company into the next decade. A fashion CEO would’ve been a great fit.
Angela appeared primed to succeed Tim as CEO but I think it became clear to her that he has no plans to leave anytime soon.
The future of Apple is wearables. Watch + AirPods + Glasses will lead the company into the next decade. A fashion CEO would’ve been a great fit.
Angela appeared primed to succeed Tim as CEO but I think it became clear to her that he has no plans to leave anytime soon.
Good riddance! Her presence with apple correlates with many of the recent issues. Hope her replacement brings improvements and a real dedication to the apple ethos
So I wonder if that will be it for the "Town Hall" or "Town Square" concept she had for Apple stores?
Not unhappy to see her go though; thought she'd end up being Cooks replacement.
Not unhappy to see her go though; thought she'd end up being Cooks replacement.
Why? Apparently the Watch is a health device now. They’re going to hire a doctor.
I actually liked Apple when it was a niche company. All the complainers, all the negativity you see here on MacRumors, was rare. Apple customers were people who appreciated high quality and attention to detail, even if they had to pay more. I miss those days.
Follow my posts. I am king of numbers here and know very well Apple sales were down $4.8B in China. I’ve been saying it since the numbers were announced.
What I’m saying is she might have been the scapegoat. A scapegoat is blamed for the faults of others.
What Apple needs:
Not the person, obviously. The mentality.
No thanks. I'd rather eat glass than have to deal with Microsoft to get any kind of a service issue resolved.
If definitely counts, but as a negative legacy.
The fashion thing is not something historical Apple customers like and didn’t really attract a new audience. Hence why it failed.
That’s because all of the employees don’t do the same thing. If I’m a Genius, I work primarily on Mac’s only. So if there are Phones, Ipad’s, or Watches in the queue, I am told most times to not take them in order to stay available for Mac appointments.
The opposite is also true for Technical Specialists as well as sales.