Former Specialist here too. It was a 2nd job for me, mostly for something to do.
When I started back in 2008 (part-time), they started me at $11.25/hour (in a state whose minimum wage is still $7.25/hour).
That's $5/hour more than minimum wage. For a part-time retail job. Seven years ago.
They also gave everyone (including the part-timers) a monthly parking pass for garage parking. Or they'd reimburse you for a public transportation monthly pass, if public transportation worked out for you.
Slave wages? Really?
Also, the employee satisfaction surveys I took were all done via 3rd-party online surveys, and were done anonymously. There was no intimidation to give perfect scores.