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response to the MacBook has been "overwhelming"....yes Best Buy got them all...

Yeah, I just checked and it ships in one business day. Not really "overwhelming", at least not at the moment. Maybe when the price comes down next year and they add a second USB-C port, 720p webcam, etc.;)
 
Look, I love Apple products. I would love to have an Apple watch as soon as this Friday. But I won't. I'm in the "June" deliveries category so it will arrive whenever it arrives. The ONLY reason I'm slightly disappointed in not having the watch sooner is because A, it is a gift for my wife for our anniversary which is in early May and B, because the fitness features would be handy for me since I've already started working out as it has gotten much nicer out. But you know what? I'm lucky in that my wife is understanding when I explain her gift is not in yet due to issues beyond my control and I can still workout even though I don't have the watch yet. I will just have to continue to use my big iPhone 6+ but at least I can still workout.

I'm not calling anyone out here; those who ordered early in the morning of April 10 I feel for because from what I've read, even after only 2 minutes the shipment dates fell well past April 24th for those hoping to get one on launch day. By the way, why does Apple insist on making ordering start at midnight Pacific so people have to stay up so damn late to order anything if they so choose? In the end though, you made the choice to do this and you took a chance. There was never a guarantee that you would get April 24th as a delivery date and this IS a new category of product for Apple.

I don't think this is Ahrendts' fault at all and the hate towards her I feel is very unwarranted. She flat out doesn't control the manufacturing aspect of the product they are selling. I work in Manufacturing myself so I can tell you firsthand that there are any NUMBER of issues that can come up with products that would cause delays. One little thing can create chaos easy; from what I've read it's due to the haptic sensor. No matter how much money Apple can pay a manufacturer, if there are issues like these (and I'm sure there are more) there is no control over how many products can be produced and what timeframe the delivery will be.

Do you guys really think Apple is happy about this? You think this is what they wanted? If they can't produce this product quick enough, they risk losing customers. All those orders that are processing right now? Those orders can be cancelled and therefore, Apple loses that money. They want to make these as soon as they can, they want to sell them and they want to make money. Sure, I agree that not selling in stores sucks, but they just don't have enough supply yet for that. It is what it is.

If you want to ask questions, I would ask: for a product that was unveiled last year in September (Tim Cook already had one on his wrist), why did they wait until March 2015 to start production knowing they had an April release planned out? I'm guessing there were so many bugs and other issues to perfect before March that they didn't have a choice but we really don't know that for sure. How much preparation went into this before the launch and did time catch up to them? I don't know. It's a valid point though; it isn't like they just unveiled the watch 2 weeks ago for the first time so you have to wonder what exactly happened with a product that we've known about for 7 months now (and that's not including how many months it already was in existence given Cook had a working one on his wrist).

In the end, while I think Apple could have done some things better in preparation for this launch, I do think there are factors well beyond their control that they have to deal with and as a result, they will have these delays in orders and the inability to have product in stores. How much it will hurt them in the long run remains to be seen ( I'm banking that they will sell millions of these devices regardless) but in the end, people just need to have some perspective.

How rare to find a well thought out and written comment here nowadays. I completely agree.
 
I was gonna buy new Macbook, but then I compared it with Macbook pro 13 inch and then I realised why the **** would I pay £1000 for this?:confused:

New Macbook
1.3GHz Dual-Core Intel Core M, Turbo Boost up to 2.9GHz
8GB 1600MHz LPDDR3 SDRAM
256GB PCIe-based onboard flash storage
Intel HD Graphics 5300
£1,074.00(student discount)

Macbook Pro
3.1GHz Dual-core Intel Core i7, Turbo Boost up to 3.4GHz
16GB 1866MHz LPDDR3 SDRAM
128GB PCIe-based Flash Storage
Intel Iris Graphics 6100
£1,212.00(student discount)
 
Yeah, I just checked and it ships in one business day. Not really "overwhelming", at least not at the moment. Maybe when the price comes down next year and they add a second USB-C port, 720p webcam, etc.;)

Nah...the next version will keep the single USB-C port but have a new single-key keyboard or maybe only an eraser-head pointer to point at an on-screen keyboard to type!
 
"Ahrendts again told employees that the Apple Watch is only available online due to global demand exceeding supply."

How can this happen in only 5 minutes...

IMO, there was no supply. They have manufacturing capacity of x number of watches. They did the pre order on the 10th to see what watches had to be built for delivery on the 24th. There was no inventory, they took orders then built them. The manufacturing capacity is limited, no where near the iPhone and iPad. They have no idea how the watch will sell so they didn't start out with the capacity to make 10 million per month.
 
if there's a 3-4 weeks delay, why not HOLD OFF on launching a product?

It's one thing to not meet the demand, but another when you don't even have a demo in a first launch wave country. Apple stores near me literally have an entire wall dedicated to new Macbook empty because they have nothing to display there

Angela Ahrendts doesn't decide when products are launched.
 
Look, I love Apple products. I would love to have an Apple watch as soon as this Friday. But I won't. I'm in the "June" deliveries category so it will arrive whenever it arrives. The ONLY reason I'm slightly disappointed in not having the watch sooner is because A, it is a gift for my wife for our anniversary which is in early May and B, because the fitness features would be handy for me since I've already started working out as it has gotten much nicer out. But you know what? I'm lucky in that my wife is understanding when I explain her gift is not in yet due to issues beyond my control and I can still workout even though I don't have the watch yet. I will just have to continue to use my big iPhone 6+ but at least I can still workout.

I'm not calling anyone out here; those who ordered early in the morning of April 10 I feel for because from what I've read, even after only 2 minutes the shipment dates fell well past April 24th for those hoping to get one on launch day. By the way, why does Apple insist on making ordering start at midnight Pacific so people have to stay up so damn late to order anything if they so choose? In the end though, you made the choice to do this and you took a chance. There was never a guarantee that you would get April 24th as a delivery date and this IS a new category of product for Apple.

I don't think this is Ahrendts' fault at all and the hate towards her I feel is very unwarranted. She flat out doesn't control the manufacturing aspect of the product they are selling. I work in Manufacturing myself so I can tell you firsthand that there are any NUMBER of issues that can come up with products that would cause delays. One little thing can create chaos easy; from what I've read it's due to the haptic sensor. No matter how much money Apple can pay a manufacturer, if there are issues like these (and I'm sure there are more) there is no control over how many products can be produced and what timeframe the delivery will be.

Do you guys really think Apple is happy about this? You think this is what they wanted? If they can't produce this product quick enough, they risk losing customers. All those orders that are processing right now? Those orders can be cancelled and therefore, Apple loses that money. They want to make these as soon as they can, they want to sell them and they want to make money. Sure, I agree that not selling in stores sucks, but they just don't have enough supply yet for that. It is what it is.

If you want to ask questions, I would ask: for a product that was unveiled last year in September (Tim Cook already had one on his wrist), why did they wait until March 2015 to start production knowing they had an April release planned out? I'm guessing there were so many bugs and other issues to perfect before March that they didn't have a choice but we really don't know that for sure. How much preparation went into this before the launch and did time catch up to them? I don't know. It's a valid point though; it isn't like they just unveiled the watch 2 weeks ago for the first time so you have to wonder what exactly happened with a product that we've known about for 7 months now (and that's not including how many months it already was in existence given Cook had a working one on his wrist).

In the end, while I think Apple could have done some things better in preparation for this launch, I do think there are factors well beyond their control that they have to deal with and as a result, they will have these delays in orders and the inability to have product in stores. How much it will hurt them in the long run remains to be seen ( I'm banking that they will sell millions of these devices regardless) but in the end, people just need to have some perspective.

Good post. One of the few on this article.

Most of the remainder are ignorant cowards, conveniently hiding behind their anonymity to take pot shots at Angela and Apple. Despicable.
 
If there's a 3-4 week delay online does it surprise you there's no stock in store? Do you really think Cook & Co. are happy with these delays? I mean how many people see that 4 week delay and say 'no thanks' or go order something else. Obviously that's not what Apple wants.

Then they obviously weren't ready to launch.
 
I'm sure I'll be proven wrong, but the overwhelming demand for MacBook seems like a contrived statement to me. Is it a nice laptop? Sure, but at that price with the cap on performance I don't get how demand would be so high. If it was in a lower price tier, I would get it... but I'll just do this ¯\_(ツ)_/¯ and move on.
 
I think it's time for Apple to look for a replacement. Not only for her but for everyone responsible for this horrid launch. This video she just released was frantic and chaotic, not smooth, to the point and pleasant.

So basically you're saying Tim Cook, Jony Ive and Jeff Williams need to go. This video wasn't intended for you or I or anyone else on the internet. It was meant for internal Apple employees. Man I wish people here had real problems to worry about.
 
Then they obviously weren't ready to launch.

But that's not Angela Ahrendts fault. She doesn't control the supply chain nor decide when a product launches. People shouldn't be calling for her head because of supply constraints.
 
I'm sure I'll be proven wrong, but the overwhelming demand for MacBook seems like a contrived statement to me. Is it a nice laptop? Sure, but at that price with the cap on performance I don't get how demand would be so high. If it was in a lower price tier, I would get it... but I'll just do this ¯\_(ツ)_/¯ and move on.

You were wrong as soon as you started typing. The product is and will continue to be a hit despite you skeptics and the bloggers who pander to you.

----------

Then they obviously weren't ready to launch.

So you go organize a launch of your wonderful products, wise guy, and see how easy it is.
 
But that's not Angela Ahrendts fault. She doesn't control the supply chain nor decide when a product launches. People shouldn't be calling for her head because of supply constraints.

I agree, no product available is not her fault. The new MacBook was not ready to launch and the watch really wasn't either. They stuck to a timeline instead of changing it and this is the result.
 
So basically you're saying Tim Cook, Jony Ive and Jeff Williams need to go. This video wasn't intended for you or I or anyone else on the internet. It was meant for internal Apple employees. Man I wish people here had real problems to worry about.

No - Tim Cook hired HER to handle the roll out
 
Watch Launch

Yes, Apple squeezed supply in order to manufacture demand. But, to call the launch a disaster is totally wrong. I believe that this is exactly the result Apple wanted...perhaps not delaying the first round of shipments, if promised by 4/24...but almost everything else is designed to be careful with the rollout of a brand new product and category.

Don't forget, everyone in the media was predicting the first Apple product flop in years...so can you blame them for taking on a "wait-and-see" approach to product stock?

If anything, Apple probably didn't predict that as many as 2.3 million units might sell worldwide in the first week/weekend.
 
You were wrong as soon as you started typing. The product is and will continue to be a hit despite you skeptics and the bloggers who pander to you.

----------



So you go organize a launch of your wonderful products, wise guy, and see how easy it is.

They weren't ready to launch. Take a deep breath.
 
After waiting in line at the iPhone 6 launch (started at 2am), and comparing it to the :apple:Watch launch, I'll take the iPhone 6 launch.

It was fun learning from the people around me (all much younger, and fun to be around) - in Charleston, SC, where the store is by the College of Charleston.
It was fun to have the Apple people come out and serve us drinks and food in line.
It was fun to anticipate the experience, and have the TV cameras there, catching all of us in our sleep deprived excitement.
It was fun to talk to someone who could answer the questions we had, and serve us by taking the 2 year upgrade from our home phone, and transfer it over to my phone, and not have to worry about being charged full price for the phone, which had 1 month left on the 2 year commitment.
and, most of all, it was fun to walk out of the store with a brand new iPhone 6.

:apple:Watch...

Well, it's fun to try on a watch that doesn't really do what you want it to do... OK, maybe not.
OK, then, it's fun to play with a watch that's attached to an iPad, and tells you all of the neat stuff it does... OK, well, I feel like I'm not really experiencing the watch as a watch.
OK, last one... It's fun to have someone hovering over you attaching the sport band to your wrist, and fumbling about while doing it, and then not sure what to do when you want to try it on yourself, and is a little put off when I ask, "Are you going to be putting it on my arm every day? Let me try it." *sigh*
Last, last one... It's not fun to want to buy something, and then told to go home and buy it online, and get behind everyone that bought 2 of them, and have to wait until June... July... August... for the thing to arrive. Plus, the fear that it'll arrive one week before the :apple:Watch 2 is announced.
Maybe I'm not the customer Apple is looking for in a watch, but I still want one. The shopping experience for it stinks for me, though.
 
I agree, no product available is not her fault. The new MacBook was not ready to launch and the watch really wasn't either. They stuck to a timeline instead of changing it and this is the result.

More demand than supply pretty good results IMO.
 
No - Tim Cook hired HER to handle the roll out
Yeah and if you think about it a month ago no one was here for the Apple Watch. Now every one swears they have to have an Apple Watch by friday or else heads need to roll. Let's get real. It was probably Angela's idea to have people try out the watch and that resulted in it being a HUGE selling product that now people have to wait for months to get their hands on. I honestly think having people get a taste of the watch in store was a stroke of genius.

No company in their right mind could've predicted the success of the Apple Watch based on the previous sales of Android Watches that have flopped one after another for the last several years. Let's get some perspective.
 
IMO, there was no supply. They have manufacturing capacity of x number of watches. They did the pre order on the 10th to see what watches had to be built for delivery on the 24th. There was no inventory, they took orders then built them. The manufacturing capacity is limited, no where near the iPhone and iPad. They have no idea how the watch will sell so they didn't start out with the capacity to make 10 million per month.

I'm splitting hairs here, but IMO, I think they had some supply, just enough to get the initial batch out there 250K-500K, and the rest were done on demand.

It seems like a smart way to do this.
 
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