Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Angela Ahrendts Updates Retail Employees on Apple Watch and MacBook Launch Situation
- Thread starter MacRumors
- Start date
- Sort by reaction score
Well, I guess we'll just have to wait and see how you run the multi billion dollar business after Tim.
You can't even begin to imagine the scale of his responsibilities. Back Seat CEOs, all of you.
----------
Watch will continue to be online because of global demand. That was in response to when they will be sold in stores.
Durrrr... Previewed as in, you get to walk in and put hands onto the product weeks prior to delivery. You could cancel the order even before getting the product..
the problem was that pre-orders started before you could 'preview' them in-store, this means people had to order several watches because they weren't sure which one they wanted till they tried them on.
would have been MUCH more efficient, and saved a lot of cancellations/returns if they'd started previews a week before pre-orders.
Jesus that's badly produced, it's like car crash TV.
I get that not everyone is good at speaking in situations like that so either do take after take till she nails each little bit or get someone who is good at this stuff to do it. It looks so amateur.
I get that not everyone is good at speaking in situations like that so either do take after take till she nails each little bit or get someone who is good at this stuff to do it. It looks so amateur.
Madness is going on the online store and ordering the model you want? It says the estimated delivery date when you order.
How many companies sell millions of products at launch and get them shipped to arrive at their destinations around the world all on the same day. I don't know of any company that has consistently gotten products in the right hands on day 1.
Have they made too little of each product each launch, yes but the entire Android watch market has sold a fraction of what is being shipped in the next few days.
What companies can take millions of orders of anything in one day?
I don't remember Craig getting much backlash with the iOS 8 bugs. I don't understand this Angela hate. None of us has the scope of what she ultimately wants to do. And I don't see any disaster. Can someone point me to the ****up she caused? 
2 months from now we're going to see a report that basically says "one of the core pieces of technology used in the Watch had major supply/defect issues and Apple was forced to reduce supply significantly as a result for launch."
People need to lay off of Ahrendts. She has no control over supply or demand. I'm sure they're making the best decisions that they can given whatever circumstances that have presented themselves. I can promise you that we haven't heard even half of the story (and maybe never will).
People need to lay off of Ahrendts. She has no control over supply or demand. I'm sure they're making the best decisions that they can given whatever circumstances that have presented themselves. I can promise you that we haven't heard even half of the story (and maybe never will).
I'd say it was implemented badly then. If they wanted to make a difference, previewing should have started before preordering, not after.
In either case, we've been preordering our iDevices in the past sight unseen and guess what, they actually arrived on launch day.
They've never put themselves in a position where they have to forego in-store sales to meet pre-order demands...and it continues to appear they may fall well short of their goals with preorders as well, even with the supply boost from not selling in stores.
A blunder because it didn't match YOUR expectation and changed the paradigm?
You need to read the book "Who Moved My Cheese". LOL.
You need to read the book "Who Moved My Cheese". LOL.
Last edited:
So far I've been extremely positive about Angela Ahrendts because she is doing good job at managing the retail.
She has already brought in a lot of her industry experience and has done the great job at exposing herself to the retail staff, which is required for a position such as this one.
A lot of people are giving grief because they're not getting their devices on launch day, but I hate to say that she is not responsible for overwhelming demand.
A lot of people forget she was partially responsible for the turn around and salvation of Burberry, which has once again started shift the high end fashion industry's direction
She has already brought in a lot of her industry experience and has done the great job at exposing herself to the retail staff, which is required for a position such as this one.
A lot of people are giving grief because they're not getting their devices on launch day, but I hate to say that she is not responsible for overwhelming demand.
A lot of people forget she was partially responsible for the turn around and salvation of Burberry, which has once again started shift the high end fashion industry's direction
Not so sure about the 'Unforgettable launch' but sure is an unforgettable, unprofessional video from a highly paid nervous, dancing, echoing Apple Executive.
So happy that I don't give a **** about the iwatch
No, wait, that's not true...how do I delete the useless app from my iPhone Apple?
No, wait, that's not true...how do I delete the useless app from my iPhone Apple?
"Angela Ahrendts today sent out a video to Apple retail employees,..."
blablabla anyone with half a brain can do the job. He's a manager, not an entrepeneur. The difference is when I screw up I get a kick in the nuts, while his like get a golden parachute. So much for responsibility.
Frankly, I think this was a blunder for two reasons. First, becasue on the 24th, which is "launch day," you cannot walk into a store and get one. Constrained supply is expected, but no supply is a blunder.
The second reason is the decision to package the band with the watch before shipping. This assembly at the last minute is probably a significant constraint. They could have simply sent the watch in one box and the band in a seperate box. That way they could have built up inventory and shipped faster.
A bonus blunder (one that we can only surmize from other events) is that they woefuly understimated demand and launched without enough inventory to even get to launch date. An alternate to this blunder is that Tim rushed this out before they were ready.
All in All this was a blunder. Long lines, low supply - not a blunder.
No supply and stupid packaging decisions, defenitely a blunder.
YES! Clearly one week of instore viewing and try-on appointments and THEN open pre-orders would've been better. They look VERY different in person and ordering something you're going to wear sight unseen is difficult.
There are loads of appointments available because who wants an appointment? You've either ordered already and will get it between 24/4 and the end of May OR you haven't and why would you try on now to get one in June?? These appointments make no sense.
Such short memories around here. We've all forgotten about the time a few years ago when the stock was down, Apple was DOOMED, and people were calling for Tim's head.
You're right about one thing, though - anyone with half a brain can do the job. Just ask Gil Ameilo. It doesn't mean they stick around very long.
So far I've been extremely positive about Angela Ahrendts because she is doing good job at managing the retail.
She has already brought in a lot of her industry experience and has done the great job at exposing herself to the retail staff, which is required for a position such as this one.
A lot of people are giving grief because they're not getting their devices on launch day, but I hate to say that she is not responsible for overwhelming demand.
A lot of people forget she was partially responsible for the turn around and salvation of Burberry, which has once again started shift the high end fashion industry's direction
plus... having everyone with the watch on the first day destroys the exclusivity that an expensive watch is supposed to imply. For all the kvetching, imagine the fashion cred people are going to try and claim for actually having it ahead of others.
That sort of buzz is exactly what the fashion watch segment dreams of. Sure there might be problems.. but from a strictly product-perception point of view they're doing what people really want even if they dont say it, creating exclusivity.
It's just a watch but if everyone has it immediately, it would cheapen the fashion allure.
just my 2c and I wouldn't go so far as to claim it's 100% true.
