More than likely they are specifically told not to interfere with things of that nature so that they wouldn't put themselves or others in any more danger. This is something for security to take up (store security, mall security, police, etc.).
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Angry customer destroys an Apple Store in Dijon France !
- Thread starter ginkobiloba
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There really isn't much they can do without putting themselves in harms way. Any big box retailer will tell you to not interfere with anyone stealing or damaging merchandise. At the end of the way, it's not worth risking your life over it.
Retail workers know you stay away from the crazies and let the authorities deal with them!
"The damage is estimated at thousands of euros"
That's a pretty vague estimate there, but I'd say it's quite obvious it's in the thousands, being that each device he smashed is worth near 1000 euros.
That's a pretty vague estimate there, but I'd say it's quite obvious it's in the thousands, being that each device he smashed is worth near 1000 euros.
https://www.reddit.com/r/apple/comments/557aav/this_guy_walks_into_an_apple_store_and_breaks/
The tables are apparently a lot more expensive so its probably in the tens of thousands of euros in damage, 100k maybe if he's unlucky.
The tables are apparently a lot more expensive so its probably in the tens of thousands of euros in damage, 100k maybe if he's unlucky.
Apple deserves much worse when you consider they evade taxes, enforce inferior industry standards (lighting over headphone jack), false advertising (iMac advertised as 4ghz but it cant run that fast because it overheats), commits planned obsolescence, etc.
Now watch Apple fans disagree for some reason.
Now watch Apple fans disagree for some reason.
I think some of Apple's returns policies are disgraceful, and they can often disregard customer's consumer rights, as have been documented around the world, leading Apple to be forced in some countries to post notices on their website showing the correct rights customers have.
Saying that, this customer needs help. It's completely unacceptable. This video shows a great deal of anger, poor impulse control and antisocial behaviour. It's scary. This customer requires rehabilitation.
Saying that, this customer needs help. It's completely unacceptable. This video shows a great deal of anger, poor impulse control and antisocial behaviour. It's scary. This customer requires rehabilitation.
He has to pay now 13.000 euro
50,000, actually
"Il sera jugé en comparution immédiate mardi 4 octobre. Il doit être présenté vendredi au parquet, qui réclamera son placement en détention provisoire en attendant sa comparution devant le tribunal, a indiqué la procureure de Dijon, Marie-Christine Tarrare, qui estime le préjudice à 50.000 euros."
http://www.rtl.fr/actu/societe-fait...e-store-avec-une-boule-de-petanque-7785058035
12 iphones, 4 imacs and a macbook
http://crcconnection.com/2016/10/01/angry-customer-smashes-over-50000-worth-of-product-in-apple.html
http://www.bbc.co.uk/news/world-europe-37522714
I wonder what his issue was? No headphone jack or maybe he'd got a screen with a yellow tint to it lol.
I wonder what his issue was? No headphone jack or maybe he'd got a screen with a yellow tint to it lol.
From what he says he wanted a refund and Apple refused. So bozo decided to take control...
Yes he'd been led to believe Apple had launched a new iPhone but then realised he had been duped and it was just a change of colour.
The irony being he owes Apple a significant refund.
When I have problems with Apple refunds, I go to the top and get the money back, politely. Indeed, Apple's refund practices are not always the most beneficial to the consumer, but if you're over the refund return date and in store; talk to the manager politely. On those rare times I've asked to return or exchange an Apple product over the release date I always received a refund or exchange; and I am sure my being calm and polite helped facilitate these refunds / exchanges.
When I have problems with Apple refunds, I go to the top and get the money back, politely. Indeed, Apple's refund practices are not always the most beneficial to the consumer, but if you're over the refund return date and in store; talk to the manager politely. On those rare times I've asked to return or exchange an Apple product over the release date I always received a refund or exchange; and I am sure my being calm and polite helped facilitate these refunds / exchanges.
Most retail shops say not to engage with animals.
Right, "deserves worse" than essentially vindictive violent vigilante vandalism. Yeah, in a civilized society that's certainly the stuff of comics and movies.
I have experienced poor customer service with returns at Apple. So I can sympathise with his frustration - but this is not the way to resolve the problem.
The best way would be to explore legal avenues (small claims, trading standards etc).
Or he could have simply announced his displeasure in the shop without damaging anything. I have seen others get upset with Apple in store ... never pretty to watch but at least that form of protest is legal.
The best way would be to explore legal avenues (small claims, trading standards etc).
Or he could have simply announced his displeasure in the shop without damaging anything. I have seen others get upset with Apple in store ... never pretty to watch but at least that form of protest is legal.
3d touch, my friend. 3d touch.Like apply a bit of Force Touch?
I bet they would had jumped on him if these were $10,000 Rolex, but then classic watches patrons are classier.
This customer is acting incredibly poorly. It's not acceptable.
Apple needs to address their return policies. Apple often stonewalls, and in some cases, illegally, and against consumer law. Apple's returns policies aren't customer focused.
Apple needs to address their return policies. Apple often stonewalls, and in some cases, illegally, and against consumer law. Apple's returns policies aren't customer focused.