well its tuesday after WWDC and nothing so far..
When did you buy? Why didn't you wait for the update? And what's perplexing about it? Companies generally don't pre-announce things, for the obvious reason that they can't afford to kill sales on the current model.
Right after WWDC. I didn't wait because I have been waiting for quite a while. In my head, WWDC was the deadline. I needed a new computer, WWDC did not reveal any new updates, so I stuck to my guns and ordered.
I guess if something is updated within the next 2 weeks, then (from what I understand) I will be eligible for the new update or some other form of compensation. Do I have to keep the box unopened to qualify?
I guess the only thing to do is wait and see.
Right after WWDC. I didn't wait because I have been waiting for quite a while. In my head, WWDC was the deadline. I needed a new computer, WWDC did not reveal any new updates, so I stuck to my guns and ordered.
I guess if something is updated within the next 2 weeks, then (from what I understand) I will be eligible for the new update or some other form of compensation. Do I have to keep the box unopened to qualify?
I guess the only thing to do is wait and see.
I think there's like a 14 day window to return stuff if it isn't a custom config, though there may be a restocking fee (Dell has one now, don't remember about Apple).
i upgraded the video card and opted for the wireless m&kb.
The video card counts at BTO - custom order. The wireless I/O package does not. It is a standard option availalbe in the stores. The box the base system with both wireless and wired sets priced accordingly so that people can walk into an Apple Store and buy either. That was new as of the Core 2 Duo iMacs last September.
thanks. it seems by claiming the computer is defective is the only way to get apple to take it back. seems like a lot of hassle just to be eligible for a product update.
You're NOT eligible for a product upgrade. There is no such thing. If you want the new system, wait for it and cancel your current order (if you can). If you want it right now, then just make do with the fact that it the same money will buy better specs in (probably) a few weeks time.
This is the confusing part. A buddy of mine bought an iMac. There was an update soon after her purchase. She called Apple (don't know what she said to them) and they credited her account ~$500. If I remember correctly, they gave her a couple of options 1. exchange for the new model 2. store credit to compensate.
What program or policy was that? Is that just good customer service/relations? I understand I'm not eligible for anything, but I keep reading all these posts about getting in on upgrades shortly after purchasing. A lot of it sounds like more hassle than its worth.
I highly doubt any updated systems will be out between now and the iPhone launch.
However, I think that we will see new machines coming out in mid- to late-August. Why? Because if Leopard comes out in October, then the new machines can ship with vouchers for Leopard at that point. A new machine released now will not do as well since we know that the new OS will not be arriving for four months, but if the OS is due within 30-60 days, a new machine and a voucher should enjoy much better sales.
This is all speculation of course, based on no special information, but I expect to see a scenario like this happen.