Long story short - purchased my first MacBook Pro 13" on the 2nd of February 2011, was delivered on the 7th 2011. The MPB stopped working on the 8th 2011 and I rang Apple and they shipped a replacement for that computer which I received on the 14th of February 2011. That replacement had two faults, audio and an issue with the bottom of the laptop not built right. I rang Apple and told them about these problems on the 26th of February and they agreed to ship another replacement and because the update had come two days earlier I asked would it be possible to get the 2011 model as the replacement - he said that as it was a second replacement, he would need supervisor permission and said that it was going to be the 2011 model as the 2010's weren't being built anymore. He said this would be approved Monday the 28th. Monday 28th arrived and I looked at my order status and it hadn't changed from my previous order of #1 replacement. I rang them and they said it hasn't been approved yet but the person on the phone said she would try and speed it up. Today, 1st March 2011, the order status has been updated and estimated shipping is 3-5 business days (was 24 hours last two times) and from the specs below that, it is the 2010 model I am being issued. I am annoyed because I specifically asked for the 2011 as a replacement and the guy on the phone gave me the impression that I was getting a 2011 model. (I wouldn't be complaining but seeing people returning older MBP's than mine and getting 2011 ones with no questions asked, I feel I am entitled to a 2011 as well.) What do I do now?