Any advice how to extract data from this iPhone?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by SPNarwhal, Oct 6, 2017.

  1. SPNarwhal macrumors 65816

    SPNarwhal

    Joined:
    Apr 22, 2009
    Location:
    illinois
    #1
    My friend gave me his iPhone (6 Plus) and asked me to get his information off of it. Not sure what happened to this iPhone, but the screen is cracked. I plug it into a power supply and it says that it's charging, then goes to the apple logo, then goes to a black screen (NOT turned off, just a black screen with the backlight still on..)

    Weird thing is, if I connect it to my laptop, it won't turn on or anything like that. It only does that via lightning port that's plugged /into the wall outlet/

    If I force it into restore mode (home button and power button,) iTunes DOES see the phone in recovery mode.. but I can't do that because I'm trying to get his data off first.

    Any ideas?

    I was looking at ReiBoot but I don't want to pay for it.
    Not sure what my options are here.
     
  2. Minho macrumors regular

    Minho

    Joined:
    Oct 4, 2017
    Location:
    Montreal, Canada
    #2
    Try 3uTools. It's free and it will take the phone out of recovery mode.
     
  3. SPNarwhal thread starter macrumors 65816

    SPNarwhal

    Joined:
    Apr 22, 2009
    Location:
    illinois
    #3
    Is this only for Windows? I can't seem to find it for Mac. It's mind boggling how many iPhone programs are made for Windows only.
     
  4. Minho macrumors regular

    Minho

    Joined:
    Oct 4, 2017
    Location:
    Montreal, Canada
    #4
    Sorry, 3uTools is only for Windows. I have the same issue...whole household is on Mac but for my repair business, I need a Windows PC for several tools. Unfortunately, most iPhone owners (and people in general) have windows pc's...
     

Share This Page

3 October 6, 2017