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Seeing the difference is not the problem. Whether or not the internals went through the ringer and, while no problems are apparent in testing, have extremely reduced lifespan is.

Based on what evidence? My job was technology implementation for 15 years in a majority Mac shop. We had on average 30-35 macs plus iPhones and iPads in use in later years. Our standard attrition was three years for most users. We opted for refurb purchases whenever possible. Never did I detect any pattern that would have suggested that the refurbished machines performed worse or with a reduced lifespan when compared with those machines purchased new.
mathews_dontknow.gif
 
Based on the evidence:

"Because I dont wannnn it! Wah wahhhh! I spent money so I DESERVE brand new cos I says so!"

That about sums up every "is it a refurb because I can't tell" thread you'll ever read.

Enjoy your refurb. Of COURSE they'll tell you it's brand new. You can't tell, and it'd be stupidity to tell you "yes sir, dirty refurb. Mmmkay???" because you'd pitch a fit.

It is. Want a new one? Get a retail boxed unit.

That way your serials will match too. THAT will have a bigger impact on resale then a refurb you can't even tell IS a refurb...
 
You won't get a new one anyway they will check your phone on scratches before they give a customer a new device.
 
It is. Want a new one? Get a retail boxed unit.

That way your serials will match too. THAT will have a bigger impact on resale then a refurb you can't even tell IS a refurb...

No, a week-old refurb in mint condition (which you get under warranty and carries a 90-day warranty extension) has a bigger impact on resale value than a year-old scratched up retail box unit that's nearing or out of warranty.
 
No, a week-old refurb in mint condition (which you get under warranty and carries a 90-day warranty extension) has a bigger impact on resale value than a year-old scratched up retail box unit that's nearing or out of warranty.

I think it depends who the buyer is....

I heard someone on here say that Best Buy wouldn't give them a good trade in value because they could tell it was a refurb by the serial number. Any person on the street couldn't tell and probably wouldn't care.... but apparently, BB cares.

I've said before -- just ahead of the iPhone 6 launch, I had my iPhone 5 replaced under the applecare warranty. I am looking at a BRAND NEW (refrub'd) iPhone 5 sitting here on my desk, gathering dust. Anyone who I would try to sell it to would probably LOVE to have it as it's as close to brand new as you'll get. We're keeping cause my wife's 5s is not under insurance, so it's our self-insurance policy lol.
 
I think it depends who the buyer is....

I heard someone on here say that Best Buy wouldn't give them a good trade in value because they could tell it was a refurb by the serial number. Any person on the street couldn't tell and probably wouldn't care.... but apparently, BB cares.

Anything BB gives you is going to suck. The criteria should be ebay/CL/swappa. People will pay more for an unit in mint condition, regardless of whether it's a retail box or refurb.
 
Anything BB gives you is going to suck. The criteria should be ebay/CL/swappa. People will pay more for an unit in mint condition, regardless of whether it's a retail box or refurb.

Ok.

I'm just saying what I heard on here... the fact that there is at least one trade-in program that seems to screen for and reduce value because of something being refurb'd tells me that there is a slight cause for some people to care about whether the unit is branded with a refurb serial number if they intend to trade in.

Yes, in the real world, few people should and do care.
 
Ok.

I'm just saying what I heard on here... the fact that there is at least one trade-in program that seems to screen for and reduce value because of something being refurb'd tells me that there is a slight cause for some people to care about whether the unit is branded with a refurb serial number if they intend to trade in.

Yes, in the real world, few people should and do care.

Not necessarily. Those trade-in programs seek every possible excuses to give the lowest possible value. Out in the real world, people pay more for an unit in mint condition regardless of whether it's a refurb or a retail box.
 
Not necessarily. Those trade-in programs seek every possible excuses to give the lowest possible value. Out in the real world, people pay more for an unit in mint condition regardless of whether it's a refurb or a retail box.

While I would generally agree, you know as well as I do how neurotic people are about crap like matching serial numbers on boxes, not to mention that it will be a "dirty refurb" and be pretty obvious because of the discrepancy.

Lesson? Throw away your box as soon as you get a replacement, because it will only hurt you.

And no, I wasn't referencing a year old, beat up device, vs. a mint refurb with a mis-matched serial, I was pointing out that all things being equal, a MATCHING serial number (which can be obtained if in the 14 day window) will fetch more than a mismatched (which obviously is a refurb).

People are stupid about it, I make that clear every time I post about refurbs I believe, but it doesn't mean it isn't reality when it comes to resale.

Given the choice (matching serials or not) I know how you'd choose. I don't even have to ask.

If one was ratty, of course not, but if both were identical you'd be an idiot to choose the mis-match. I know you're not an idiot, therefore I know you agree :D
 
While I would generally agree, you know as well as I do how neurotic people are about crap like matching serial numbers on boxes, not to mention that it will be a "dirty refurb" and be pretty obvious because of the discrepancy.

Lesson? Throw away your box as soon as you get a replacement, because it will only hurt you.
And no, I wasn't referencing a year old, beat up device, vs. a mint refurb with a mis-matched serial, I was pointing out that all things being equal, a MATCHING serial number (which can be obtained if in the 14 day window) will fetch more than a mismatched (which obviously is a refurb).

People are stupid about it, I make that clear every time I post about refurbs I believe, but it doesn't mean it isn't reality when it comes to resale.

Given the choice (matching serials or not) I know how you'd choose. I don't even have to ask.

If one was ratty, of course not, but if both were identical you'd be an idiot to choose the mis-match. I know you're not an idiot, therefore I know you agree :D

Yes, there are pretty anal-retentive people out there, as evident on this forum. Fortunately, they're in the minority and they usually make sure they're bidding on matching serial numbers when buying off CL, ebay, etc. and thus don't really affect the average resale values.
 
I'm sure that they're building up their refurb stock, most people are in their 14-day return window and they always exchange any problem iPhones with a brand new one in this period. Give it a few months and they'll start giving them out instead of brand new ones.
 
No, it in theory doesn't matter because all refurbs from Apple receive a brand new case, screen and battery (although white box replacement 6/6+s are brand new rather than refurbs at this time). People are just anal-retentive.

Nope... sorry I disagree.

Refurb process is described on the apple site.

Frequently Asked Questions:
(1) What are Apple Certified Refurbished Products?

Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple’s stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple’s stringent quality refurbishment process.

They are in 100 per cent working condition, and are then sold as refurbished product. As these refurbished products have been unpacked and manipulated, they might however exhibit some minor cosmetic imperfection, such as scratches, marks or discolourations.

Each Apple Certified Refurbished Product:

is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, and so on).
includes either the Mac OS originally shipped with the unit or, in some cases, a more recent version.*
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
is repacked in special packaging (including appropriate manuals, cables, etc. that originally shipped with the unit).
Refurbishment procedures follow the same basic technical guidelines as Apple’s Finished Goods testing procedures.



Certainly no mention of a new screen... why would they replace if the old one was ok and someone just fancied returning it within 15 days. Refurbs may have issues that some folk find problem with but remain within spec (e.g. yellowing). I have personal experience of refurbs being of lower quality (Iphone 4S).

Agree though that current 6/6S refurbs are probably factory new.
 
Nope... sorry I disagree.

Refurb process is described on the apple site.

Frequently Asked Questions:
(1) What are Apple Certified Refurbished Products?

Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple’s stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple’s stringent quality refurbishment process.

They are in 100 per cent working condition, and are then sold as refurbished product. As these refurbished products have been unpacked and manipulated, they might however exhibit some minor cosmetic imperfection, such as scratches, marks or discolourations.

Each Apple Certified Refurbished Product:

is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, and so on).
includes either the Mac OS originally shipped with the unit or, in some cases, a more recent version.*
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
is repacked in special packaging (including appropriate manuals, cables, etc. that originally shipped with the unit).
Refurbishment procedures follow the same basic technical guidelines as Apple’s Finished Goods testing procedures.



Certainly no mention of a new screen... why would they replace if the old one was ok and someone just fancied returning it within 15 days. Refurbs may have issues that some folk find problem with but remain within spec (e.g. yellowing). I have personal experience of refurbs being of lower quality (Iphone 4S).

Agree though that current 6/6S refurbs are probably factory new.

That's a blanket description of all Apple refurbs in general, but Apple-refurbished iPhones at least get a brand new case, screen and battery and, no, you will not find an official statement from Apple on this. The forum has gone over this before in the past.

Carrier-refurbished iPhones may not receive the same treatment and may show minor defects.
 
That's a blanket description of all Apple refurbs in general, but Apple-refurbished iPhones at least get a brand new case, screen and battery and, no, you will not find an official statement from Apple on this. The forum has gone over this before in the past.

Carrier-refurbished iPhones may not receive the same treatment and may show minor defects.

Not in my experience. Got an (apple) link ?
 
Nope... sorry I disagree.

Refurb process is described on the apple site.

Frequently Asked Questions:
(1) What are Apple Certified Refurbished Products?

Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple’s stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, all units undergo Apple’s stringent quality refurbishment process.

They are in 100 per cent working condition, and are then sold as refurbished product. As these refurbished products have been unpacked and manipulated, they might however exhibit some minor cosmetic imperfection, such as scratches, marks or discolourations.

Each Apple Certified Refurbished Product:

is fully tested (including full burn-in testing).
is refurbished with replacement parts for any defective modules identified in testing.
is put through a thorough cleaning process and inspection.
is repackaged (including appropriate manuals, cables, new boxes, and so on).
includes either the Mac OS originally shipped with the unit or, in some cases, a more recent version.*
is given a new refurbished part number and serial number.
is placed into a Final QA inspection prior to being added to sellable refurbished stock.
is repacked in special packaging (including appropriate manuals, cables, etc. that originally shipped with the unit).
Refurbishment procedures follow the same basic technical guidelines as Apple’s Finished Goods testing procedures.



Certainly no mention of a new screen... why would they replace if the old one was ok and someone just fancied returning it within 15 days. Refurbs may have issues that some folk find problem with but remain within spec (e.g. yellowing). I have personal experience of refurbs being of lower quality (Iphone 4S).

Agree though that current 6/6S refurbs are probably factory new.

Almost there -- Now, call Apple and ask them about the iPhone specifically. I've had 2 reps tell me "new screen, body, battery"

I'm going to go with what my experience is and what the reps tell me versus some blanket statement put out there to try to describe a full lineup of products.

I don't see why this is such a big issue.... Refurb or not.... I bet if I offered you my two-month-old apple refurb'd iPhone 5 or my father-in-law's two-year-old iPhone 5 with matching numbers on the box (ohhh lala), you'd take mine (110% MINT) versus his...
 
That is my point. And yet you are so sure... Well that's ok then cos' unofficial opinions are gospel ? :rolleyes:

May be true of old ipods and iphones with separate glass (pre laminated screens)... but the new screens are a pretty expensive part and fused.
 
That is my point. And yet you are so sure... Well that's ok then cos' unofficial opinions are gospel ? :rolleyes:

May be true of old ipods and iphones with separate glass (pre laminated screens)... but the new screens are a pretty expensive part and fused.

Until we find evidence indicating otherwise, we're going by what Apple reps have been telling us unofficially.
 
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