I meant no innovation with MBP for the past few years.
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I returned my MBP. The guy in the store seems to be a high school student or a fresher. He asked me over four times what I meant by not comfortable with the keyboard and joked around. I answered him four times already but he continued. He act like a jerk and made the return process difficult even the machine was like brand new condition. I did not open the protective case and the beat headphone to make the return as smooth as possible already. In the middle, several high school friends of his came by and he just chatted with them rather than finishing up with the return process. I had everything packed nicely. After he checked the MBP, he put it in the box and then tried to put the protective sheet on top of it. Then, he took out the machine and repacked the machine again. After I asked him to bring the manager out to process my return, he changed his attitude completely. Apple services also turned bad.