OK, long story short, I ordered a new iphone for my wife under the regular AT&T web site but now realize I have a Premier account through my work. But AT&T says they won't waive the cancellation fee even if I upgrade the account later to Premier, which blows my mind. Doesn't make ANY sense to me. Has anyone been able to get the activation fee waived (for whatever reason)? I'm just curious if AT&T has ever done that for anyone, so I know whether that rep was accurate or just blowing smoke up my @$$. The other thing that blew my mind is the rep said if I refuse accepting shipment of the phone from the delivery guy (so I can reorder the right way thru the Premier web site), AT&T will still charge me a restocking fee! What?!?