Anybody else's iPad Pro freezing up randomly on safari?

Discussion in 'iPad' started by npolly0212, Mar 25, 2016.

  1. npolly0212 macrumors 65816

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    #1
    I don't know if this week I have just had absolutely horrible luck on everything or if it is a problem with my iPad Pro. I keep randomly having my safari freeze up and I can't do anything unless if I hit the power button and than unlock it again, which it takes a few seconds after that to get it to start working again.

    If I hit the home button it doesn't work or anything.
     
  2. Capt T macrumors 6502a

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  3. npolly0212 thread starter macrumors 65816

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    #3
    I have and also restored. It started when I did the update the other day..
     
  4. rui no onna macrumors 601

    rui no onna

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    #4
    Does it happen on all websites or just specific ones? May be a problem with how a certain website is coded.
     
  5. npolly0212 thread starter macrumors 65816

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    #5
    It just randomly happens on random websites
     
  6. mi7chy, Mar 25, 2016
    Last edited: Mar 25, 2016

    mi7chy macrumors 68040

    mi7chy

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    #6
    Also have this issue on a new iPad Mini 2 given to me that's set up as new and updated from 9.1 to 9.2.1. Only have three tabs opened and Safari is mostly frozen as it only scrolls a little bit every minute or so. My gut feeling is iOS Safari has issues handling javascript. My $25 Moto G with 1GB DRAM, similar to iPad Mini 2, has no issue with the same three sites. Hoping iOS 9.3 fixes this.
     
  7. Hastings101 macrumors 68000

    Hastings101

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    #7
    That's weird, Safari works fine on my iPad Air, and even not as bad as your Mini on my grandma's iPad 2 lol. Something has to be wrong for it to scroll like that
     
  8. mi7chy macrumors 68040

    mi7chy

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    #8
  9. Wackery macrumors 6502a

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    #9
    I think it's an Ios thing, my iphone does it sometimes too
     
  10. npolly0212 thread starter macrumors 65816

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    Sep 21, 2015
    #10
    I also had it just happen on hoMe screen earlier as well
     
  11. mi7chy macrumors 68040

    mi7chy

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    Oct 24, 2014
    #11
    That's a different and worse issue if it's doing it at your home screen. You might want to consider trying a full IPSW iOS image restore via iTunes, set up as new and see if it still has issues. If the issue persists then take it the Apple store and get it replaced.
     
  12. npolly0212 thread starter macrumors 65816

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    #12
    How do I go about this? No idea what you mean with the restore
     
  13. Ghost31 macrumors 68000

    Ghost31

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    Jun 9, 2015
    #13
    Can't really help you troubleshoot this too much cause I don't know how to fix it, but I can definitely confirm I have the same issue on my iPad Pro 12.9. Have had it for quite awhile actually. The page will totally freeze up and non responsive to touch input so I have to manually close safari and reopen
     
  14. rui no onna macrumors 601

    rui no onna

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    Oct 25, 2013
    #14
    Note, I've had this happen, too, on all my iPads. Typically on pages with heavy JavaScript and/or graphics. Happens more often on the iPad 3 than on the 4 or Air. I usually just hard reset and close the offending tab.
     
  15. mi7chy macrumors 68040

    mi7chy

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    Oct 24, 2014
    #15
    Do a backup first then follow the procedures in the link below and choose restore. It'll take a bit to download the full iOS image since it's about 2GB and to image onto your iPad Pro.

    https://support.apple.com/en-us/HT201263
     
  16. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
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    #16
    Been using the Pro from day one, daily on the Internet. Maybe one out of a hundred sites will give it a problem, no more than my desktop or laptop. Some sites just produce these errors.

    It does sound like you got something more serious going on and I hope you get it worked out.
     
  17. npolly0212 thread starter macrumors 65816

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    Sep 21, 2015
    #17
    Oh I can't even do that, I have to put it to sleep and restyle in my passcode and everything..


    Yeah, but it's a brand new product, I would like it to work flawless lol. I honestly think it was the new update.

    Thanks, will give it a try

    They told me I will have to send in for repair/replacement which could take up to 10 days. Which is a problem since everything I do for school I use my iPad for..
     
  18. mi7chy macrumors 68040

    mi7chy

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    #18
  19. rui no onna macrumors 601

    rui no onna

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    #19
    Meanwhile, I don't expect any device to function perfectly all the time. Engineers and programmers are human, too. :p
     
  20. npolly0212 thread starter macrumors 65816

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    #20
    I will have to see if I can figure this out.
    I upgraded to one with more storage and cellular, so I may just send it in once I get my new one and than sell it

    I'm in school to be a programmer! Lol
    So I know
     
  21. Loafyleaf macrumors newbie

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    #21
  22. npolly0212 thread starter macrumors 65816

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    #22
  23. mi7chy macrumors 68040

    mi7chy

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    #23

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