My question was, does that store give you extra benefits for being a customer for longer, that they wouldn't give someone new?
I answered you above.
Yes, I been shopping for a long time and I get many reward points for my loyalty and for money spend.
Someone who just walked in has to build up rewards over time and doesn't get anything on the day he first walks in.
Not like it's a good analogy or comparison but bottom line is I the consumer get to pick what company I want to give my money and do business with.
And if another business offers me more for less I will switch to them.
Wouldn't you?
Or you'd sit there and keep paying them more while they're offering you less value for your money?
Or continue supporting them when they decide to raise your price and change your terms? Cause that's just how they do things now with all new customers.
What would be the reason you'd stay in that grocery store and not start shopping elsewhere?