Anyone experience Backlight issues on iPhone 6s Plus?

Discussion in 'iPhone' started by jtrenda33, Sep 29, 2015.

  1. jtrenda33 macrumors 6502

    Joined:
    Oct 22, 2008
    #1
    is anyone experiencing any backlight issues with their iPhone 6s Plus? See attached images (i adjusted the brightness of the images so that the issue was more visible). There is a "dashed" effect along the top edge. Apple sent me a replacement phone and it has the same issues. It's pretty subtle, but if I can see it with the naked eye, I'm worried it will only get worse over time.

    IMG_1591-2.jpg
    image3.JPG 6B903BDB-6E6E-44A3-846D-F7BA3CDD05DA_image2.jpeg IMG_1591-2.jpg image3.JPG 6B903BDB-6E6E-44A3-846D-F7BA3CDD05DA_image2.jpeg ...
     
  2. zakarhino macrumors 6502a

    zakarhino

    Joined:
    Sep 13, 2014
    Location:
    Bay Area, CA.
    #2
    Wrong thread to post this is in really.

    For the record, no problems with my screen.
     
  3. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
    #3
    IDK Even your bezel and box have 'backlight issues' in those pics.
     
  4. jtrenda33 thread starter macrumors 6502

    Joined:
    Oct 22, 2008
    #4
    Thread was moved, so I'll reply again. That's just a dramatization of shadowing on the bezel. Everything except for the top edge of the screen is perfect. I've reduced the brightness with post-processing so that everyone could clearly see the issue. It's much subtler in person, but it's still an issue nevertheless, which is why Apple sent me a replacement phone (they've seen these same images that I posted above) and their engineers agreed it was an issue that will hopefully be corrected in the next batch of shipments.
     
  5. entraik macrumors 6502a

    Joined:
    Jan 22, 2009
    #5
    i have it too.. its not really a big deal honestly... no normal person notices this **** anyways. forums make u crazy
     
  6. jtrenda33 thread starter macrumors 6502

    Joined:
    Oct 22, 2008
    #6
    lol, im not normal. i notice everything. and i agree that its not a big deal now, but it may become one later like when your device is out of warranty, perhaps. if it already doesn't have a good connection, it might become worse a few drops sooner than it would otherwise. we pay too much for these devices to accept anything less.
     
  7. Vizxyn macrumors member

    Vizxyn

    Joined:
    Sep 26, 2015
    #7
    I had some major issues with my regular 6S. Exchanged it. This isn't exclusive to just the Plus.
     

    Attached Files:

  8. jtrenda33 thread starter macrumors 6502

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    Oct 22, 2008
    #8
    Is that your new one or your old one? because i don't really see any issues.
     
  9. Vizxyn macrumors member

    Vizxyn

    Joined:
    Sep 26, 2015
    #9
    You do not see the black shadows on the screen that go across diagonally?
     
  10. mi7chy macrumors 68040

    mi7chy

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    Oct 24, 2014
    #10
  11. jtrenda33 thread starter macrumors 6502

    Joined:
    Oct 22, 2008
    #11
    Oh, yes I do. I thought that was just a result of the camera you took the picture with, like if you take a picture of a computer screen or tv screen, it can kind of look like that because of the angle, but if that's what it actually looked like in person than that yes that is bad. i was confused because i assumed you had the same exact issue as me.
     
  12. jtrenda33 thread starter macrumors 6502

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    Oct 22, 2008
    #12
  13. thadoggfather Suspended

    thadoggfather

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    Oct 1, 2007
  14. bevsb2 macrumors 65816

    Joined:
    Nov 23, 2012
    #14
    I had similar "smudges" at the top of my iPhone 6, primarily around the battery indicator. I think a lot of the 6 (not plus) devices had this. The screen was perfect otherwise and I kept it. Just posting to let you know that I had the phone for a year and it never got any worse. At first I couldn't "not see it" but after awhile it stopped bothering me and I only noticed it if I was looking for it.
     
  15. viperGTS macrumors 65816

    Joined:
    Nov 15, 2010
    #15
    Damn it, I have this on mine too. I thought I had a good display, then I noticed that the colors weren't uniform either.

    Apple QC always fails me. It's ridiculous.

    How did you get them to send you a replacement phone?
     
  16. jtwlbz macrumors 6502a

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    Dec 23, 2014
    #16
    Doesnt seem right. I would return it. Mine have none.
     
  17. npolly0212 macrumors 65816

    Joined:
    Sep 21, 2015
    #17
    Now that you said this I do notice a little grey tint all along the top of my screen? Nothing to noticeable though. Noticed it right once I started using messaging one day and thought it was just what happened when you scroll a message up
     
  18. Kristine macrumors 6502a

    Joined:
    Feb 21, 2005
    Location:
    Australia
    #18
    I bought two of the 6S Plus. My silver 6S Plus had this exact issue, so I ended up returning it. My rose gold 6S Plus has a perfect screen.
     
  19. adam1080 macrumors member

    adam1080

    Joined:
    Mar 29, 2012
    #19
    My iPhone 6s Plus suffers from the exact same affliction. I noticed it immediately when using the spotter app to test for dead pixels.
    I really only notice it during daily use on white screens at a certain angle of viewing. I haven't decided if I will try and replace it or not. I have AppleCare so I may just keep this as an option to get a new phone when I need it.
     
  20. Black05Hemi macrumors member

    Joined:
    Feb 9, 2015
    #20
    The more I read threads like this, the more i'm just really unimpressed with Apple's lack of quality control. It's really inexcusable.
     
  21. jtrenda33 thread starter macrumors 6502

    Joined:
    Oct 22, 2008
    #21
    I contacted Apple and they made me do a factory reset to make sure it wasn't software related. Once we verified it was still showing up on the Hello setup screen, they set up an Express Replacement. Keep in mind that if you don't have AppleCare+, you will have to either mail your phone in OR pay for the express shipping. I was not told this before they shipped express, so they refunded the shipping, but not before it was escalated to a "Senior Advisor". There is no guarantee that you will receive a better display at this point since a good number of phones have this issue, but they will send you another one if you want. Otherwise, if you still want a new one, you may be better off returning the original and ordering another one (2-3 weeks shipping), which is what I'm leaning toward.
     
  22. viperGTS macrumors 65816

    Joined:
    Nov 15, 2010
    #22
    Yeah, I'm just going to return the phone for a full refund :/ when will the next, hopefully better batch, be ready?
     
  23. GrumpyMom macrumors 601

    GrumpyMom

    Joined:
    Sep 11, 2014
    Location:
    Rinoriducruin
    #23
    Yes my iPhone 6s Plus has it very faintly. I looked for such a flaw a day or two ago but didn't find it until this morning in a room in my house that has a skylight and gives an even ambient lighting that really lets me see the screen well.

    It's really faint, though. And on a part of the screen I barely pay attention to. And I've got really nice even white tone to my display. So I'll keep what I have and not risk getting something wrong that I will notice.
     
  24. Pipper99 macrumors 68000

    Pipper99

    Joined:
    Aug 14, 2010
    Location:
    Fort Worth, TX
    #24
    I had this issue on an older iPhone: I think it was the 4 or 4s, and it was much more pronounced than on your phone. Anyone who looked at the phone would see it instantly, and it was distracting. I did exchange it, and the replacement did not have the issue.
     
  25. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #25
    100% do not have this issue with my 6s Plus. If I did I would notice it as I had it with 2x iPad Mini 2's and it annoyed the crap outta me :)
     

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