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Gary500

macrumors regular
Original poster
Nov 25, 2009
171
6
I have the Factory unlocked version and want to get mine replaced with the newer one (my lock button is broken). When do you think they will do this?
 
I tried exchanging it but they were giving me the old unlocked version...anyone have any success doing this?
 
AWS iPhones are a different service part - they are separate in inventory from the original.

You won't get an AWS one unless you have an AWS one, no exceptions.
 
how do u know it was the old version? i just had mine replaced for a broken screen
 


This was the original pic they've upload, they've updated the pic by blurring out the serial number and wifi address

Tap Settings > General > About and check if your serial number ends with any of these four-digit combinations:
FH19
FH1C
FH1D
FH1F
FH1G
FH1H

Wind Mobile is one of Canada's AWS HSPA+ Networks
 

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Nitemare, did you or did you not receive the AWS version? Check right now!
 
Hey Guys.. I want to clear up a few things here.

Apple was in the process of doing an express exchange (tier two phone support) for my unlocked GSM iPhone 5, due to a sunken lock button. This exchange started well before any iPhone T-Mobile announcement, but my wife and I left AT&T at that time, because lets be honest... ATT is the big blue death star.

The exchange was delayed due to our vacation, and spoke to them when I returned. The GSM iPhone 5 does not have any markers or model number changes in the system on Apple's end. It's only the last bit of the serial number that indicates a difference. I asked this question many times, and they were more than happy to put a note in the system to make sure I got a "new" unlocked GSM phone, forcing the system to send the new version.

There is no T-Mobile version. It's simply the GSM phone. The guy said they began to introduce the revised firmware versions in early March, and the supply chain is beginning to reach saturation.

A1428 is the only GSM model they have.

And if you ask nice and smile, they will probably help you out
 
If you wait a month or so I imagine they'll only have the new ones.

Even now they probably have a few since undoubtedly there will be at least one official t-mobile iPhone that's defective. But until supplies catch up, I imagine those are "reserveed" for people w/ the "new" A1428
 
I just bought an official T-mobile iPhone 5 and its the A1428 with FH19 on the serial. Paid 400 on Clist :) Its sweet cause i can keep LTE off and still get super fast speeds while saving battery life.
 
As of now the only replacements apple are giving for the non-CDMA phones in USA are the AWS band phones

This is what 3 different genius reps from 3 different stores advised me
 
I just bought an official T-mobile iPhone 5 and its the A1428 with FH19 on the serial. Paid 400 on Clist :) Its sweet cause i can keep LTE off and still get super fast speeds while saving battery life.

Got mine yesterday from the Apple store and its an FH1C. I saw a glimpse of LTE but they are just turning it on and won't have it consistent for awhile I think.

I'm psyched it can do the 1700 bc I went to Tmobile but they wouldn't sell me this version without a new activation and I didn't want to pay extra for that so I just bought the unlocked version from apple. Happy to see it works well with HSPA+ here also.
 
Mine was replaced for a shattered screen and impact damage last week. The original was an A1428 AT&T model, carrier unlocked. The new model is an A1428 with serial ending in FH1G, unlocked.

At this point, it makes little sense for Apple to splinter their manufacturing even further, and to keep making non-AWS A1428s alongside AWS-enabled ones, and then have to track inventories for each type, making sure the people needing AWS get one sub-model and non-AWS users getting the other. Not to mention the frustration a user might feel if they're on AT&T and told that the only stock the store has is reserved for T-Mobile users, or a T-Mobile user is told the only replacements in stock might not enable HSPA or AWS in their area. So, it's easier to just make them all AWS-enabled going forward.

Having said that, it's ALSO becoming easier now for Apple to replace individual components in-store, like bad lock/home buttons or batteries. So unless you have AppleCare+ and your phone is really bad off, there's a good chance that for common, minor issues, you'll ultimately leave with the exact same phone you walked in with, just repaired.
 
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I just bought an official T-mobile iPhone 5 and its the A1428 with FH19 on the serial. Paid 400 on Clist :) Its sweet cause i can keep LTE off and still get super fast speeds while saving battery life.

LTE uses the same battery as 4G as its the same chip
 
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