I just figured that PayPal seem to be a law unto themselves, so I didn't want to risk getting them to court and paying court costs too.
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Anyone got cheated in eBay before?
- Thread starter Son of Matrix
- Start date
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Unfortunately that is why they will continue to get away with their poor standard of service.
It needs a court case/media exposure
Someone suggested I contact the papers, which I did. I got a call back from the Capital Letters column in the Guardian (a UK paper) who took all the details, but never printed anything.
AMEN! Bullies like PayPal, banks, eBay, pharmaceutical companies all rely upon swinging their weight around hoping nobody will challenge them. And the last thing they want is publicity - the Emperor has no clothes on.
Jerry
......oh God, I really hope we haven't been assisting a budding eBay scammer on this thread.Please let the OP come back and prove my worst fears wrong.
Still no update from the OP? It never occurred to me that the above might be the case... if so, what a drag. Although, I'm not inclined to lean that way yet. These things can take an irritatingly long time to sort out.
I bought my 23" ACD off eBay, (first time buyer) and was nervous that I'd been had, but I did get it eventually. Only thing was, it was an Apple Refurbished. So I bought a second-hand refurbished display. Sure, it works, but I would've opted for one of the many less than-one-year-old displays available with Apple Care, had I known. I should've known to ask, but I guess he wouldn't have had to answer. In any case, I just think it's lowbrow and bad form to operate that way. "Bought directly from Apple" he said... well, he sure did. And I bought it, too.
You think paying for an item and not having it sent for over 3 weeks is acceptable?
People accusing me of stealing how dare you! The seller freely refunded me and openly apologized to me for the delay. I signed for the package when it was delivered and have been in contact with the Seller since. let me emphasis this for people who accused me of stealing or doing something wrong! The Seller didn't want my money back!!!! OK!
If someone had bought a laptop or something expensive and had no delivery for 3 weeks or been told "Oh i shipped that ages ago, you still haven't received it???" how happy would you be? Maybe i should return the item to the Seller insay 3 weeks time, as for paying for the item i already had!
People accusing me of stealing how dare you! The seller freely refunded me and openly apologized to me for the delay. I signed for the package when it was delivered and have been in contact with the Seller since. let me emphasis this for people who accused me of stealing or doing something wrong!
The Seller didn't want my money back!!!! OK!If someone had bought a laptop or something expensive and had no delivery for 3 weeks or been told "Oh i shipped that ages ago, you still haven't received it???" how happy would you be? Maybe i should return the item to the Seller insay 3 weeks time, as for paying for the item i already had!
I just don't use eBay anymore. I will probably close my account shortly (if I even still remember the password).
I used it a lot from about 1999 to 2003 or so. But since then, it seems like there has been a huge rise in abuse and scamming. Also, my own habits have changed, as I don't buy the coolest flashiest tech toys only to resell them months later... now I stick to quality merchandise (like Apple!) and choose only what I will really use.
When reselling things I turn to local community forums, local forsale newsgroups, etc. I would probably also use Craigslist or Kijiji should the need arise.
I retain my PayPal account but only for buying things from established shops or sending money to people I know.
I've basically given up on eBay.
I used it a lot from about 1999 to 2003 or so. But since then, it seems like there has been a huge rise in abuse and scamming. Also, my own habits have changed, as I don't buy the coolest flashiest tech toys only to resell them months later... now I stick to quality merchandise (like Apple!) and choose only what I will really use.
When reselling things I turn to local community forums, local forsale newsgroups, etc. I would probably also use Craigslist or Kijiji should the need arise.
I retain my PayPal account but only for buying things from established shops or sending money to people I know.
I've basically given up on eBay.
You think paying for an item and not having it sent for over 3 weeks is acceptable?
People accusing me of stealing how dare you! The seller freely refunded me and openly apologized to me for the delay. I signed for the package when it was delivered and have been in contact with the Seller since. let me emphasis this for people who accused me of stealing or doing something wrong!
If someone had bought a laptop or something expensive and had no delivery for 3 weeks or been told "Oh i shipped that ages ago, you still haven't received it???" how happy would you be? Maybe i should return the item to the Seller insay 3 weeks time, as for paying for the item i already had!
Holah, chill out guy. If you would have mentioned that the seller didn't want his item(s) back then it would have cleared up a lot. Don't get mad at other posters for your lack of information.
Why use PayPal? Send someone £100 and they actually get £95 (or thereabouts) - doing a bank transfer is free and they get the whole amount.
As for using PP at established shops, you get an awful lot more protection by using a credit card.
Indeed, If he did
my feedback on ebay is 100% i have paid for every single purchase i've made on ebay there and then within 5 minutes or less of getting anything. I don't need to prove my honesty in a forum my feedback stands as my evidence and i have the emails from the seller. I have peace of mind, i just wanted to respond to the comments about me stealing or being a scammer.
Alas, isn't that what started the original post?
The OP paid via bank transfer and got scammed.
It looks like a no-win situation!
Alas, isn't that what started the original post?
The OP paid via bank transfer and got scammed.
It looks like a no-win situation!
The guy was talking about using PayPal to send money to people he knows - no danger of being scammed so a bank transfer would be fine.
If you use bank transfer to send money to people you don't know in countries you've never been to for goods you've never seen then yes, bank transfers are not the right way to pay.
Yes, he probably should've said refurb if he already put 'bought directly from Apple' as it's misleading to put that and not also put refurb. However, as the buyer you should ask any questions before you buy.
However, Apple puts refurbs through stringent tests(or so they say on their website) and give you the same warranty, so I don't see what the problem is(unless you're wanting to sell it later). If it's less than a year old you can still get the extended Apple Care for it.
For some reason you bought the refurb and not the other 'many less than-one-year-old displays'. I'm guess it was cheaper, huh??? You get what you pay for!
If it works and you got it at a good price why the complaining?
This is true, for me it's the convenience factor. I'm willing to PayPal a couple of extra dollars to save me the hassle of going to a bank. Besides, some of the people are using "personal" level accounts or whatever tier of service PayPal provides where they do not take a cut of the money. At least, the one friend I most recently sent money to didn't say anything about not getting the full $20 I sent him. I would have just as happily sent him $21.
As for shops, yeah, I prefer to use my actual credit card too, but there are still a few shops out there that only take credit card payments by way of PayPal.
I read somewhere that maybe I am a fake..haha...see proof below. Ebay does care! give them a break...just sad that they didn't say that they will refund me on behalf of the seller.
Hello,
Thank you for writing to us regarding the Apple MacBook Pro laptop you
purchased from "XXXX", item number XXXX. I understand
that you already paid the item and I am very sorry to hear that you
still haven't received your item.
Im sorry to hear this transaction is causing you much worries and
inconvenience. As an eBay member myself, I understand how you feel as
you tried to purchase this item in good faith and some problem came
along. At this point, I suggest that you contact your seller as I
believe that many transaction problems are caused by honest
misunderstandings, lost emails and computer problems.
I have provided below a step by step instruction on how you can contact
your seller:
1. Click "Advanced Search" at the top of the eBay homepage.
2. Click "Find Contact Information" on the left-hand side of the page.
3. Enter the item number for the relevant purchase. You can find the
item number in My eBay. Click "Search".
We'll then send you an automatic email with their contact details.
Please be aware that we'll send them your contact details at the same
time. We feel it maintains trust and fairness on eBay if members are
made aware when other members request their contact information.
If you can't reach your seller "XXXX" or you can't resolve the
situation together, file an "Item Not Received" dispute in My eBay. You
need to wait until 10 days after the listing ended to do this.
The eBay Dispute Console provides a structured and impartial way to
manage this type of problem with a seller. For more information about
the dispute process, copy this link into a new browser window:
http://pages.ebay.co.uk/help/tp/inr-snad-process.html
I can understand why you're concerned that someone you feel is a bad
eBayer. Let me reassure you that it is our top priority to ensure eBay
remains a safe and reputable place to shop. We take reports of members
who break our rules very seriously.
I assure you that I am equally concerned about violations on the site.
Let me assure you that we will investigate "XXXX" and will take
appropriate action following the completion of our investigation, in
accordance with the policies of eBay. The actions that are appropriate
in these types of circumstances but may not be limited to:
- Issuing a warning,
- Temporary suspension
- Indefinitely suspending their eBay account or,
- Terminating their membership with eBay.
However, please keep in mind that due to eBay's privacy considerations
that are in place to protect us all, I am unable to provide you with
specific details regarding the investigation or on the actions that were
taken against another members account. I hope this information, if
nothing else, reassures you of the level of privacy that your own
account with eBay holds
Should you want to take this matter further, you can either contact the
police or pursue a claim through a civil court.
- Contact your local police
eBay will gladly help the police with their investigations if needed.
Please ask the investigating officer to email us by using the "report
information to eBay" link on the following page:
http://pages.ebay.co.uk/help/tp/isgw-fraud-ebays-role.html
- Pursue your complaint through a civil court
If you wish to pursue this as a civil matter, your solicitor can contact
us for information at the following address:
eBay Europe S.à r.l.
Attn: eBay.co.uk Legal
15 rue Notre Dame
L-2240 Luxembourg
I trust that this information has been useful to you. Please let us know
if we can be of further assistance.
Kind regards,
eBay Trust & Safety
Hello,
Thank you for writing to us regarding the Apple MacBook Pro laptop you
purchased from "XXXX", item number XXXX. I understand
that you already paid the item and I am very sorry to hear that you
still haven't received your item.
Im sorry to hear this transaction is causing you much worries and
inconvenience. As an eBay member myself, I understand how you feel as
you tried to purchase this item in good faith and some problem came
along. At this point, I suggest that you contact your seller as I
believe that many transaction problems are caused by honest
misunderstandings, lost emails and computer problems.
I have provided below a step by step instruction on how you can contact
your seller:
1. Click "Advanced Search" at the top of the eBay homepage.
2. Click "Find Contact Information" on the left-hand side of the page.
3. Enter the item number for the relevant purchase. You can find the
item number in My eBay. Click "Search".
We'll then send you an automatic email with their contact details.
Please be aware that we'll send them your contact details at the same
time. We feel it maintains trust and fairness on eBay if members are
made aware when other members request their contact information.
If you can't reach your seller "XXXX" or you can't resolve the
situation together, file an "Item Not Received" dispute in My eBay. You
need to wait until 10 days after the listing ended to do this.
The eBay Dispute Console provides a structured and impartial way to
manage this type of problem with a seller. For more information about
the dispute process, copy this link into a new browser window:
http://pages.ebay.co.uk/help/tp/inr-snad-process.html
I can understand why you're concerned that someone you feel is a bad
eBayer. Let me reassure you that it is our top priority to ensure eBay
remains a safe and reputable place to shop. We take reports of members
who break our rules very seriously.
I assure you that I am equally concerned about violations on the site.
Let me assure you that we will investigate "XXXX" and will take
appropriate action following the completion of our investigation, in
accordance with the policies of eBay. The actions that are appropriate
in these types of circumstances but may not be limited to:
- Issuing a warning,
- Temporary suspension
- Indefinitely suspending their eBay account or,
- Terminating their membership with eBay.
However, please keep in mind that due to eBay's privacy considerations
that are in place to protect us all, I am unable to provide you with
specific details regarding the investigation or on the actions that were
taken against another members account. I hope this information, if
nothing else, reassures you of the level of privacy that your own
account with eBay holds
Should you want to take this matter further, you can either contact the
police or pursue a claim through a civil court.
- Contact your local police
eBay will gladly help the police with their investigations if needed.
Please ask the investigating officer to email us by using the "report
information to eBay" link on the following page:
http://pages.ebay.co.uk/help/tp/isgw-fraud-ebays-role.html
- Pursue your complaint through a civil court
If you wish to pursue this as a civil matter, your solicitor can contact
us for information at the following address:
eBay Europe S.à r.l.
Attn: eBay.co.uk Legal
15 rue Notre Dame
L-2240 Luxembourg
I trust that this information has been useful to you. Please let us know
if we can be of further assistance.
Kind regards,
eBay Trust & Safety
I read somewhere that maybe I am a fake..haha...see proof below. Ebay does care! give them a break...just sad that they didn't say that they will refund me on behalf of the seller.
Hello,
Thank you for writing to us regarding the Apple MacBook Pro laptop you
purchased from "XXXX", item number XXXX. I understand
that you already paid the item and I am very sorry to hear that you
still haven't received your item.
Im sorry to hear this transaction is causing you much worries and
inconvenience. As an eBay member myself, I understand how you feel as
you tried to purchase this item in good faith and some problem came
along. At this point, I suggest that you contact your seller as I
believe that many transaction problems are caused by honest
misunderstandings, lost emails and computer problems.
I have provided below a step by step instruction on how you can contact
your seller:
1. Click "Advanced Search" at the top of the eBay homepage.
2. Click "Find Contact Information" on the left-hand side of the page.
3. Enter the item number for the relevant purchase. You can find the
item number in My eBay. Click "Search".
We'll then send you an automatic email with their contact details.
Please be aware that we'll send them your contact details at the same
time. We feel it maintains trust and fairness on eBay if members are
made aware when other members request their contact information.
If you can't reach your seller "XXXX" or you can't resolve the
situation together, file an "Item Not Received" dispute in My eBay. You
need to wait until 10 days after the listing ended to do this.
The eBay Dispute Console provides a structured and impartial way to
manage this type of problem with a seller. For more information about
the dispute process, copy this link into a new browser window:
http://pages.ebay.co.uk/help/tp/inr-snad-process.html
I can understand why you're concerned that someone you feel is a bad
eBayer. Let me reassure you that it is our top priority to ensure eBay
remains a safe and reputable place to shop. We take reports of members
who break our rules very seriously.
I assure you that I am equally concerned about violations on the site.
Let me assure you that we will investigate "XXXX" and will take
appropriate action following the completion of our investigation, in
accordance with the policies of eBay. The actions that are appropriate
in these types of circumstances but may not be limited to:
- Issuing a warning,
- Temporary suspension
- Indefinitely suspending their eBay account or,
- Terminating their membership with eBay.
However, please keep in mind that due to eBay's privacy considerations
that are in place to protect us all, I am unable to provide you with
specific details regarding the investigation or on the actions that were
taken against another members account. I hope this information, if
nothing else, reassures you of the level of privacy that your own
account with eBay holds
Should you want to take this matter further, you can either contact the
police or pursue a claim through a civil court.
- Contact your local police
eBay will gladly help the police with their investigations if needed.
Please ask the investigating officer to email us by using the "report
information to eBay" link on the following page:
http://pages.ebay.co.uk/help/tp/isgw-fraud-ebays-role.html
- Pursue your complaint through a civil court
If you wish to pursue this as a civil matter, your solicitor can contact
us for information at the following address:
eBay Europe S.à r.l.
Attn: eBay.co.uk Legal
15 rue Notre Dame
L-2240 Luxembourg
I trust that this information has been useful to you. Please let us know
if we can be of further assistance.
Kind regards,
eBay Trust & Safety
Whats your eBay username? (Then we can work out who the seller is)
For some reason you bought the refurb and not the other 'many less than-one-year-old displays'. I'm guess it was cheaper, huh??? You get what you pay for!
If it works and you got it at a good price why the complaining?
No, it wasn't cheaper, and like I said, I wasn't knowingly buying a refurbished display. Used? Yes. And I did mention that I should've known to ask, which occurred to me in hindsight. But thanks for reinforcing the point.
And I'm not so much complaining as I am simply sharing an eBay story and my brush with an eBay seller who was (to my mind) less than fully honest.
Easy as that.
I sent the seller a question about the second MacBook he was selling and he never got back to me either.
Hopefully he has sent it to you.
Have you posted his Ebay user name in this thread yet?
Hopefully he has sent it to you.
Have you posted his Ebay user name in this thread yet?
There's Craigslist which I've looked at but never bought stuff off, and also Gumtree. I know a lot of people who have successfully bought stuff (mostly bikes and laptops) from Gumtree.
Can I just say again, if buying laptops (or bikes), try to meet up with the seller and check it out before paying.
Honestly, I think people are mad to buy expensive stuff second hand without looking at it first. It's understandable if you live in a rural area, but if you live near a city or in London, well, go check out some local sellers.
I read somewhere that maybe I am a fake..haha...see proof below. Ebay does care! give them a break...just sad that they didn't say that they will refund me on behalf of the seller.
Hello,
...snip....
Kind regards,
eBay Trust & Safety
I've ben following this thread with some interest, and am curious about a number of facets of the story so far - including why you haven't (or appear not to have) spoken to the police, since if the seller has scammed you, it's not a civil matter but a criminal one, and given you have the seller's name (or purported name) and the bank account details into which your money was transfered almost any police officer short of an arrest quota for the month would be quite eager to get stuck in, the juicy opportunity to feel a collar being so dear to those folk.
That said, the email you posted is nothing more than a boiler-plate response from the ebay machine, and it neither proves you're genuine or otherwise. It's not hard to come by such emails given that ebay scams are as common as many posters here indicate.
The thing that puzzles me most is your reluctance to post the seller's ebay ID or auction number. It is not as if you have made allegations here that could amount to a viable defamation case - all you have done is report events as you have perceived them - defamation requires that you have told untruths which have harmed the reputation or standing of another. Truth is an effective defence.
I didn't post his userID here. Not sure whether it's dangerous or not or he will get back to me for shaming him(but I don't think he cares). It's not 10 days yet...
Posting the auction number at a minimum wouldn't pose any problem, would it? I suppose by doing that one would discover the eBay seller's ID... but many listings on the UK site I noticed were private. At least being able to view the auction itself might be enough to satisfy curiosity. OK, ok... enough to satisfy MY curiosity!