Anyone having connection issues with older versions of iTunes?

Discussion in 'Mac Apps and Mac App Store' started by Woochifer, May 30, 2018.

  1. Woochifer macrumors 6502a

    Joined:
    Apr 22, 2007
    #1
    Our Mac at home is stuck on OS X 10.7.5, so we're also stuck on an older version of iTunes. Starting yesterday, I started seeing an error message that I could not connect to iTunes Match and trying to access the iTunes Store also gives an error message.

    I also received a connection error message when I tried connecting using my work PC (Win 7). On that computer, I stay with iTunes 12.6.3 because I use it to backup our older iOS devices that cannot be updated beyond iOS 9.3.5 and offload photos from those devices. I just upgraded the PC to iTunes 12.7.5, and it works.

    From what I've seen on Apple Community discussions, it seems that Apple has disabled access to the iTunes Store from pre OSX 10.8 devices, as well as older versions of iTunes. Is this something that was preplanned, or did they just switch the setting and cut us all off?
     
  2. amack macrumors member

    Joined:
    Jun 14, 2006
    Location:
    Northern Ireland
    #2
    Yes, running 10.7.5 and iTunes 12.2.2 and getting the 9836 error code. Contacted Apple via email and am waiting to see what they say. Hope they haven’t cut the service to older machines, I can’t afford a new one right now.
     
  3. Partron22 macrumors 68020

    Partron22

    Joined:
    Apr 13, 2011
    Location:
    Yes
    #3
    I'm running iTunes 10.4.1 under MacOS 10.13.4, and can access and sign in to the iTunes store without a problem.
    I do also have a copy of iTunes 12.7.5 on the Mac, installed after 10.4.1. It works fine with the store as well.
    So the problem is likely not with iTunes itself, but with some of the ancillary store and match files that get installed with the newer version.
    Obviously, I'm using the latest ancillary files, but old versions of iTunes seem not to care.

    There used to be software to spoof installers that they were running on a different Mac than was really the case.
    If those are still around, you may have a path to getting functionality back while keeping your older version of iTunes.
     
  4. mikzn, Jun 2, 2018
    Last edited: Jun 2, 2018

    mikzn macrumors 6502a

    mikzn

    Joined:
    Sep 2, 2013
    Location:
    Vancouver
    #4
    did not know you could run 10.4.1 on High Sierra - cool

    I am running itunes 12.6.3.6 - what is the reason to stay on 10.4.1? was there a feature that was dropped after that?
    --- Post Merged, Jun 2, 2018 ---
    I am also using 12.6.3.6 and no issues logging into iTunes store so may not be due to the version of iTunes? not sure since i am on Sierra not Lion 10.7 as you are?

    That said, the 12.6.3.6 was a special version and has since been replaced with another special version 12.6.4 might worth checking it out? I have not tried it yet.
     
  5. sfphoto macrumors regular

    Joined:
    Jun 10, 2010
    #5
    We have Snow Leopard on all our office machines and iTunes 11.3 - working just fine.
     
  6. Partron22 macrumors 68020

    Partron22

    Joined:
    Apr 13, 2011
    Location:
    Yes
    #6
    At 10.7.whatever, it starts asking about your internet connection every time you open iTunes.
    10 was the last version that allows you to open multiple playlist windows, see album art at greater than 512X512 resolution. It does not have an "up next" playlist, so when you want to hear something, you can just search and click.
    It doesn't ask you to sign into store all the time, or recommend music or put things in cloud, or sync.
    It also runs under 10.5, which is the limit on my oldest, 2005, mini.
    10.4, or 10.7 is a much cleaner, less intrusive interface than what we're supposed to be saddled with now.
    I keep the latest version around too so as I can talk to newer Apple devices.
     
  7. mikzn macrumors 6502a

    mikzn

    Joined:
    Sep 2, 2013
    Location:
    Vancouver
    #7
    thanks - I played around with a few older versions recently - even went back to OS9 and gave SoundJam a spin LOL

    I have iTunes 9.2 on a Mac G5 and it can still connect with sharing to iTunes 12.6.4.3 which is nice

    Ultimately after getting a new iPhone 8 that had OS11 I decided to move my iPad to OS11 and found out the the recent iTunes update to 12.6.4.3 was an update to app syncing for OS11 devices so this seems to work for updating apps on multiple devices and syncing playlists and selected photo albums.

    But I do like the cleaner layout and larger album artwork display on the older versions of iTunes
     
  8. AoxoA macrumors newbie

    AoxoA

    Joined:
    Jul 24, 2016
    Location:
    Austin, Texas
    #8
    I got iTunes 10.7 to work on Yosemite, El Capitan, Sierra and High Sierra. Might also work on Mojave (but I haven’t tested it yet).

    You won't lose Mac App Store’s (MAS) functionality either. https://aoxoa.co/downgrade-revert-from-itunes-12-to-itunes-10-7/
     
  9. Partron22 macrumors 68020

    Partron22

    Joined:
    Apr 13, 2011
    Location:
    Yes
    #9
    I got iTunes 10.4.1 running under Mojave. I don't like Mojave, so I went back to High Sierra and my combo iTunes 10.4.1, 10.6.3 is still working great.
    I do wish Apple would tell us why they want us all to switch to APFS. I just don't see it, so I'll probably hold back on a new mac at least until the Pro comes out. Recent software/hardware updates have been far less than impressive. Perhaps that'll change when they put out the Pro. Of course, the darn thing will cost as much as my original 128k, 1984, Macintosh. Fortunately I've already got keyboards, displays, and all the little toys up the wazoo, so there's not another $1000 in doodads required.
     
  10. AoxoA macrumors newbie

    AoxoA

    Joined:
    Jul 24, 2016
    Location:
    Austin, Texas
    #10
    It is lame that Mojave automatically converts regular HDD to APSF. There are probably hacks or work-arounds to this though.

    My plan too.
     

Share This Page