I called tech support yesterday and very nicely explained that I have been experiencing reception problems at home for years and have just been dealing with it. I mentioned that I'm aware that some had gotten Microcells for free, and I would like to talk to someone about getting one for free or at least getting a discount. She put me on hold for a few minutes and them came back and credited my account for $220 so that I could go buy one.
I have to say that my customer service experiences with them have almost always been quite good.
I have to say that my customer service experiences with them have almost always been quite good.