lol.. well, in short, I had ordered the non-retina 15" with HR and AG. The first one I received was w/o HR and AG. Then, the second one had no hard drive [yup], and finally the third one heated up like a MoFo to the point where it would shut down everytime!!
So, I emailed Mr Cook expressing my misfortune with these MBPs and received a call from the Corp. Exec. Customer Relations Dept and after much deliberation, they offered me the 2.6/512/8GB rMBP.
It so happened, that when I went to pick it up at the store, they only had the 2.7/768/16GB in stock and the manager [ after hearing my story and going thru the notes against my case # ] just gave me the damn ultimate Retina!
Who was I to say no
So, that's how I got the high end machine..
We all hate you now.....