Nope. ukmail / syncreon lies. Twice.
Hi - created an account just to add what happened to me, twice.
Ages ago I ordered an iPad. VERY excited. UPS guy turned up about 12pm and all good.
Upon release date I ordered an iPad2. Apple now no longer use UPS but a minor delivery company called syncreon. I have never heard of them. They had been taken over by another company called UKMAIL which I had seen their vans out and about but knew nothing of them.
They lost my package, I eventually got it the following monday (4 days).
A week or so ago I ordered an iPhone5, 9am on the dot on their website - I am claustrophobic and couldn't bear the thought of queuing again, so after seeing that they deliver on the day of sale - I ordered.
Took a day off work, at my own expense. Only a few days holiday left until xmas so arranged unpaid leave. Stayed in all day. Jumped every time a diesel engine made it's place outside or near my house but nothing at all. It's 6pm. I check the tracking and then find out this.
i was in all day, then told that a card had been left one one page, and I will be sent a package on the 23rd. The 23rd is a Sunday. There was absolutely no card to be seen.
My mate 10 min down the road, same postcode area - received his at 10am.
What gives? Far prefer an honest response on the website - run out of time would piss me off but not as much as the above mistakes.
What can I do? Nothing.