Omg
Absolutely right; to those denying there is a typhoon, look at any weather site..that typhoon stopped FedEx's planes from leaving China a week ago, and the delays in moving cargo have resulted in some iPods taking a few days to ship. If you check flight records from Friday, you'll see that FedEx flew 5 planes from Shanghai to Anchorage - up from their normal 2 per day. FedEx and Apple have been working hard to resolve these problems, even though a typhoon isn't under their control. I agree that it is annoying to wait so long for your touch, but everyone needs to remain calm and look at the big picture. Apple isn't even obligated to give most of us shipping refunds and credits; most of our orders did ship by the 28th anyway. Every Apple rep I've dealt with has been very friendly and professional, and I've never waited more than 5 minutes on hold waiting for a rep. Compare Apple's service to that of other computer makers, and then complain about it.
very ture. I just got off the phone with a rep, because FedEx said my shipment would arrive VERY late, on the 8th, and like, I got a free iHome! it is going to get here on wednesday, and I JUST got this email from Apple. It reads:
To Our Valued Apple Customer:
Your Apple order has been shipped and is on its way. Unfortunately, when your
package was picked up by FedEx, the estimated delivery date of your shipment
was miscalculated. Your order was shipped from one of our international
facilities and should arrive 2-3 business days after the time it was shipped.
We expect your shipment to arrive on time. If your order is not delivered by
the estimated delivery date on your shipment notification, you will be
credited for any shipping costs on your order.
You may continue to track your order online at
<http://www.apple.com/orderstatus>.
We sincerely apologize for any confusion this may have caused.
Apple Store Customer Support
So, my ipod will be here by tuesday or wednesday, and I should hav my free iHome on wednesday, and my free earphones next week. I feel so bad, but Apple really screwed me over with getting it to the aiport 10 minutes after the plane left, cus the warehouse couldnt get the palet on the truck which was ONTIME. okay, well, ill update more later.