Zynga responded again today by saying "In order to further assist you, we'll need to know which version of Live Poker you are using, what your Player Name is, etc.", to which I replied by reiterating that I never downloaded Live Poker or even heard of the game before this occurrence.
I had the opportunity to speak with Apple again but they only said what I was told before: we are not the financial institution so we cannot reverse the charges - you will need to contact your financial institution and file a claim.
I did file for the disputes for the transactions in PayPal but cannot escalate them to a claim until the 20th.
I do not think there is anything else I can do right now.
I had the opportunity to speak with Apple again but they only said what I was told before: we are not the financial institution so we cannot reverse the charges - you will need to contact your financial institution and file a claim.
I did file for the disputes for the transactions in PayPal but cannot escalate them to a claim until the 20th.
I do not think there is anything else I can do right now.