Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]

[MacRumors]

We're seeing an increasing number of reports across Reddit and Twitter from iOS 11 users who have been unable to access Apple services such as the App Store, Apple Music, and iTunes since as early as Thursday morning.

Apple's system status page does not yet reflect any issues with any of its services beyond Group FaceTime being temporarily unavailable.

The underlying cause is unclear. We'll update if we learn more.

Updated: Apple's system status page now acknowledges that some users "may be unable to access" or make purchases on the App Store and iTunes, while Apple Music may be "unavailable or slow" for some users.

Article Link: Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]

 

[ButteryScrollin]

lol upgrade you slackers.

 

[bingeciren]

I noticed that on my iPad running 11.0.1 I have this problem but the one running 11.4 has no problems.

 

[Scottsoapbox]

To fix group facetime, we needed to disable all software and hardware older than one year. Luckily, the new iPhone is our best one yet and is available for purchase online or at your nearest Apple community engagement center (previously "store").

 

[bingeciren]

S

lol upgrade you slackers.

Speak for yourself. People have many reasons to stay on whatever the version of IOS they wish to.

 

[itsmilo]

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

 

[Stuipdboy1000]

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

Oh good, it’s not just me then!

 

[PR1985]

S

Speak for yourself. People have many reasons to stay on whatever the version of IOS they wish to.

No. Security counts! If you use an old iPad 4 ok, then you are stuck anyway.

 

[Skb3735]

Oh good, it’s not just me then!

Same for me. It’s driving me nuts lol

 

[dumastudetto]

You have to upgrade to iOS 12

 

[12vElectronics]

Why would you want iOS11 anyways?

 

[Morgenland]

[doublepost=1549035307][/doublepost]

To fix group facetime, we needed to disable all software and hardware older than one year. Luckily, the new iPhone is our best one yet and is available for purchase online or at your nearest Apple community engagement center (previously "store").

You are free trying to be funny. Space for improvement exists.

 

[timborama]

Why would you want iOS11 anyways?

It’s faster. Upgraded one phone by mistake, and it’s noticeably slower on iOS 12.

App Store working just fine on iOS 11.

 

[edwrap]

I’ve been unable to complete an internet recovery of macOS Mojave since last night. The first stage downloads fine, but the re-install Mojave option errors out saying it can’t download the required parts.

 

[H3LL5P4WN]

I've been having random App Store connectivity issues since the 12.1.x betas. 12.2 has been a little better, but it still happens.

 

[Böhme417]

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

Same.

I chatted with a support rep about it and was told there are no known issues on their end. Erase and restore was their only suggestion.

I told her “no, thanks. I’ll just wait for you guys to sort it out.”

 

[bingeciren]

Why would you want iOS11 anyways?

Jailbreak for one reason, not slowing down an older device is another one. I'm sure there are more but people have legit reasons to stay on an older version as long as they know what they are doing.

 

[Stuipdboy1000]

You have to upgrade to iOS 12

Running iOS 12.1.3.

Seems to be a more widespread issue of repeat app updates.

 

[itsmilo]

Same.

I chatted with a support rep about it and was told there are no known issues on their end. Erase and restore was their only suggestion.

I told her “no, thanks. I’ll just wait for you guys to sort it out.”

this and „did you reboot your device“, „are you Running the latest version of iOS“ are the WORST. always makes me wanna throw my iPhone at the „Genius“

 

[moabal]

I am having a different issue. I am on iOS 12 and some of my apps (Skype) keep saying I need to update them even though I keep updating them.

 

[guzhogi]

this and „did you reboot your device“, „are you Running the latest version of iOS“ are the WORST. always makes me wanna throw my iPhone at the „Genius“

I work in IT, and you'd be surprised at a) how much a restart fixes and b) how many people don't think of that.

 

[stan1028]

Experiencing the same issue too on 12.1.3

 

[mtneer]

Another way to gin up iOS upgrade statistics....

 

[dumastudetto]

Another way to gin up iOS upgrade statistics....

Everyone should be running the latest version of iOS for security and performance reasons.

 

[tubular]

Was having problems playing iTunes through the HomePod yesterday, and it was asking me to log into Apple Music, to which I don’t subscribe, to play tracks from my locals library.