Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]

Discussion in 'iOS Blog Discussion' started by MacRumors, Feb 1, 2019.

  1. MacRumors macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    We're seeing an increasing number of reports across Reddit and Twitter from iOS 11 users who have been unable to access Apple services such as the App Store, Apple Music, and iTunes since as early as Thursday morning.

    [​IMG]

    Apple's system status page does not yet reflect any issues with any of its services beyond Group FaceTime being temporarily unavailable.

    The underlying cause is unclear. We'll update if we learn more.

    Updated: Apple's system status page now acknowledges that some users "may be unable to access" or make purchases on the App Store and iTunes, while Apple Music may be "unavailable or slow" for some users.

    Article Link: Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]
     
  2. ButteryScrollin macrumors 6502a

    Joined:
    Jul 29, 2014
  3. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #3
    I noticed that on my iPad running 11.0.1 I have this problem but the one running 11.4 has no problems.
     
  4. Scottsoapbox macrumors 6502a

    Scottsoapbox

    Joined:
    Oct 10, 2014
    #4
    To fix group facetime, we needed to disable all software and hardware older than one year. Luckily, the new iPhone is our best one yet and is available for purchase online or at your nearest Apple community engagement center (previously "store").
     
  5. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #5
    S
    Speak for yourself. People have many reasons to stay on whatever the version of IOS they wish to.
     
  6. itsmilo macrumors 68030

    itsmilo

    Joined:
    Sep 15, 2016
    Location:
    Europe
    #6
    Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)
     
  7. Stuipdboy1000 macrumors 6502a

    Stuipdboy1000

    Joined:
    Jun 30, 2007
    Location:
    Glasgow, Scotland, UK
    #7
    Oh good, it’s not just me then!
     
  8. PR1985 macrumors 6502a

    Joined:
    Jun 16, 2016
    Location:
    Germany
    #8
    No. Security counts! If you use an old iPad 4 ok, then you are stuck anyway.
     
  9. Skb3735 macrumors newbie

    Joined:
    Mar 26, 2011
    #9
    Same for me. It’s driving me nuts lol
     
  10. dumastudetto macrumors 68040

    Joined:
    Aug 28, 2013
  11. 12vElectronics macrumors 68040

    12vElectronics

    Joined:
    Jul 19, 2013
    Location:
    California
  12. Morgenland Suspended

    Morgenland

    Joined:
    May 28, 2009
    Location:
    Europe
    #12
    --- Post Merged, Feb 1, 2019 ---
    You are free trying to be funny. Space for improvement exists.
     
  13. timborama macrumors 6502a

    timborama

    Joined:
    Oct 12, 2011
    #13
    It’s faster. Upgraded one phone by mistake, and it’s noticeably slower on iOS 12.

    App Store working just fine on iOS 11.
     
  14. edwrap macrumors member

    Joined:
    Nov 7, 2012
    #14
    I’ve been unable to complete an internet recovery of macOS Mojave since last night. The first stage downloads fine, but the re-install Mojave option errors out saying it can’t download the required parts.
     
  15. H3LL5P4WN macrumors 68020

    H3LL5P4WN

    Joined:
    Jun 19, 2010
    Location:
    Pittsburgh PA
    #15
    I've been having random App Store connectivity issues since the 12.1.x betas. 12.2 has been a little better, but it still happens.
     
  16. Böhme417 macrumors 6502a

    Joined:
    Mar 11, 2009
    #16
    Same.

    I chatted with a support rep about it and was told there are no known issues on their end. Erase and restore was their only suggestion. :rolleyes:

    I told her “no, thanks. I’ll just wait for you guys to sort it out.”
     
  17. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #17
    Jailbreak for one reason, not slowing down an older device is another one. I'm sure there are more but people have legit reasons to stay on an older version as long as they know what they are doing.
     
  18. Stuipdboy1000 macrumors 6502a

    Stuipdboy1000

    Joined:
    Jun 30, 2007
    Location:
    Glasgow, Scotland, UK
    #18
    Running iOS 12.1.3.

    Seems to be a more widespread issue of repeat app updates.
     
  19. itsmilo macrumors 68030

    itsmilo

    Joined:
    Sep 15, 2016
    Location:
    Europe
    #19
    this and „did you reboot your device“, „are you Running the latest version of iOS“ are the WORST. always makes me wanna throw my iPhone at the „Genius“
     
  20. moabal macrumors regular

    Joined:
    Jun 22, 2010
    #20
    I am having a different issue. I am on iOS 12 and some of my apps (Skype) keep saying I need to update them even though I keep updating them.
     
  21. guzhogi macrumors 68030

    guzhogi

    Joined:
    Aug 31, 2003
    Location:
    Wherever my feet take me…
    #21
    I work in IT, and you'd be surprised at a) how much a restart fixes and b) how many people don't think of that.
     
  22. stan1028 macrumors regular

    stan1028

    Joined:
    Oct 12, 2011
  23. mtneer macrumors 68030

    mtneer

    Joined:
    Sep 15, 2012
    #23
    Another way to gin up iOS upgrade statistics....
     
  24. dumastudetto macrumors 68040

    Joined:
    Aug 28, 2013
    #24
    Everyone should be running the latest version of iOS for security and performance reasons.
     
  25. tubular macrumors 6502

    tubular

    Joined:
    Oct 19, 2011
    #25
    Was having problems playing iTunes through the HomePod yesterday, and it was asking me to log into Apple Music, to which I don’t subscribe, to play tracks from my locals library.
     

Share This Page

47 February 1, 2019