Hah! I remember that TI-99! A friend had one. Got the Tandy CoCo instead, with cassette tape and a small Philips screwdriver to realign the head when someone else's tape wouldn't load. 🤣
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Apple Accused of False Marketing and Fraud Over M1 MacBook Display Issues
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the famous "trash-80"
. . . and yes, used that as well.I have been following this story and it seems that some of the stories are fake (using the same pictures, old pictures etc) and that the cracks eventually end up near the webcam area, etc.
Dont know what to believe but still would love to know when we can hear about the outcome of the lawsuit
Dont know what to believe but still would love to know when we can hear about the outcome of the lawsuit
My M1 mini just bricked out, and the time I suspected there was a problem and it died was less than an hour, so I rushed to get my external HD for backup, but too late. This computer is garbage, at least its hard drive is. I can't believe these other problems are the only ones people are having, because this SSD disaster is just that, a disaster. I've owned it four months, wish I had used it intensely from the jump, because I've only really been in it about a month. You can bet its replacement is going to go through the motions from the start. This computer is false advertising. Who is picking the parts and assembling these things? Doesn't matter if you got the hottest CPU around if the rest of the assembly is a massive fail.
Apple is facing a new class-action lawsuit in the United States that accuses it of false or deceptive marketing for the M1-powered MacBook Pro and MacBook Air, fraudulent business practices, misconduct in customer support, and violation of consumer law.
The lawsuit, filed this week in the Northern District of California, represents Apple customers across the United States who have faced hardware defects in their M1 MacBook Pro and MacBook Air.
Over the last several months, a significant number of customers have reported that the displays on their new Apple silicon MacBooks have suddenly cracked or displayed black horizontal and vertical lines, making them unusable. As the lawsuit alleges, those customers said that the cracks and malfunctions were caused by a hardware defect rather than by the user themselves.
While addressing those complaints, the lawsuit attempts to cast a larger shadow over Apple's "deceptive marketing" and "fraudulent" business practices. The lawsuit accuses the Cupertino tech giant of falsely advertising the 13-inch displays in the MacBook Pro and MacBook Air as "premium [in] quality, reliability, and durability," despite Apple allegedly knowing the opposite.
Apple is accused in the lawsuit of purposely deceiving customers by extolling the quality of the displays in the MacBook Pro and MacBook Air. According to the case, Apple engaged in fraudulent business practices since its "rigorous testing" of the displays before their release should have made the alleged defect apparent. Despite that, the company continued to release the product.
"To ensure durability, we assessed the 13-inch MacBook Air in our Reliability Testing Lab, using rigorous testing methods that simulate customers' experiences," the lawsuit quotes Apple as saying as further documentation that the company was aware of the defect. The company was "reckless" in its failure to identify the weakness, the suit notes.
While fraudulently and falsely marketing the displays as "premium, reliable, and durable," the lawsuit further accuses Apple of severe violation of consumer law, according to legislation in the state of California. Specifically, the lawsuit accuses Apple of violating consumer law by refusing to repair the displays for customers, even when they were under warranty.
The lawsuit cites one customer who was quoted $480 for replacing the display in their damaged MacBook Air, while another customer was told it would cost $615. In numerous other cases, according to the suit, Apple refused to repair the displays under warranty since the company claimed they were caused by the user and considered accidental breakage.
In some cases, leaving debris between the MacBook and its lid may cause damage; however, the lawsuit states no customer had done so and that the widespread nature of the defect further proves it's a manufacturing defect rather than anything else.
The lawsuit highlights a valid point. For customers, regardless of whether repairs were paid for out-of-pocket or not, the replaced display unit would also, in theory, be defective. As a result, the suit accuses Apple of further business misconduct by placing users in a never-ending loop of faulty displays, leading to costly repairs and then "equally defective replacements."
In its current form, the suit is not requesting damages or monetary compensation from Apple. Instead, it's asking that Apple reverse its "false marketing" of the quality and reliability of its MacBook displays, as outlined above, and that it "correct, repair, replace or otherwise rectify [its] unlawful, unfair, false and/or deceptive practices."
The suit provides Apple 30 days, as of August 30, to address the customers and the alleged screen defect. Once the 30 days have elapsed, with no action from Apple, the suit, representing Apple customers and others involved, will move forward to seek damages from the company.
The specific amount of damages the suit is seeking will be identified later during the requested jury trial. Though, the collective monetary damages from Apple customers who experienced the aforementioned screen defect is more than $5 million, excluding ill-gotten earnings and punitive damages caused by Apple's "deceptive practices."
An Apple spokesperson declined to comment when contacted for a response to the lawsuit.
Article Link: Apple Accused of False Marketing and Fraud Over M1 MacBook Display Issues
I am totally with my macbook pro 16 2019 and when I read daily how many has issues with their M1 macbooks if and when I will upgrade I jump on a Mac mini m2 not a laptop
I’m sorry about your problems, but don’t assume something is widespread just because it happens to yourself. We have several 13” M1 MacBooks at work that are used pretty heavily all week and no one have any of the issues you describe. Myself included.
You should be able to get it sorted under warranty.
You will be kicking yourself over not making the jump sooner. I have an M1 Air and M1 Pro 16” — both solid machines with zero issues. You seem content with your Intel 16”, but keep in mind that there are a plethora of posts about issues with that machine. The bottom line is that any electronic device may have an issue — this is what warranties are for.
yes thats true but I noticed a big increase, but will I buy a mac again yes but next time a mac mini. Because I want a desktop and not a huge one. so I always liked mac minis