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Apple Acknowledges MacBook Staining
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I'm afraid mine wouldn't even show up. It's very faint, fortunately. Ugly in the right lighting though.
Anyone here actually called AppleCare? I'm considering it, but mine's not bad and I don't want to go through a ton of hassle if it's not worth it, but it did look bad in the right lighting, and I'd hate for it to get a lot worse if Apple's willing to fix it for free.
jW
Anyone here actually called AppleCare? I'm considering it, but mine's not bad and I don't want to go through a ton of hassle if it's not worth it, but it did look bad in the right lighting, and I'd hate for it to get a lot worse if Apple's willing to fix it for free.
jW
I went black because of this reason so its somewhat of a catch 22 but actualy I have come to like the black casing beter now that I have had it for about a week anyways. Heres hoping to them doing the same with the mooing problems next or at least releasing a firmware patch before I go insane from the fan noise 
Hmm, interesting. Reminds me of the black marks left from corroded aluminum due to sweating on your hot PB.
But please guys.
"While Apple typically does not support cosmetic issues that does not affect the operation of the computer, users that have the issue can contact AppleCare to arrange for a replacement of their top casing"
The second does should be "do'
And how about this sentence for weird.
"The newer top case is reportedly much smoother to the touch than the previous MacBooks which feel slightly rougher."
Perhaps I'm wrong in assuming that smooth and rough are opposites, but if the new case feels much smoother, shouldn't the old feel mouch rougher?
Jeeze, and the NY Times missed a space after a period in the front page (online) article on blood doping of professional cyclists.
As evidenced by these and apple... it seems that the price paid for putting out flawed products and then fixing them is less than the price paid to make everything right in the first place.
But please guys.
"While Apple typically does not support cosmetic issues that does not affect the operation of the computer, users that have the issue can contact AppleCare to arrange for a replacement of their top casing"
The second does should be "do'
And how about this sentence for weird.
"The newer top case is reportedly much smoother to the touch than the previous MacBooks which feel slightly rougher."
Perhaps I'm wrong in assuming that smooth and rough are opposites, but if the new case feels much smoother, shouldn't the old feel mouch rougher?
Jeeze, and the NY Times missed a space after a period in the front page (online) article on blood doping of professional cyclists.
As evidenced by these and apple... it seems that the price paid for putting out flawed products and then fixing them is less than the price paid to make everything right in the first place.
Macbook stain question
Hey all, I know the questions has been asked once already, but there doesn't seem to be any replies yet. I bought my macbook june 1st for medical school. I haven't had the need to use it too much other than internet, so I am worried that the stains will show up later. Does anyone know if all the original macbooks are succeptible to the stains? and is there a date at which this porous plastic was taken off the market?? thanks for any help you guys can offer. I am already upset that I messed the free nano by a few days as well as a discounted microsoft office...blah, that's what I get for getting the macbook too early.
Hey all, I know the questions has been asked once already, but there doesn't seem to be any replies yet. I bought my macbook june 1st for medical school. I haven't had the need to use it too much other than internet, so I am worried that the stains will show up later. Does anyone know if all the original macbooks are succeptible to the stains? and is there a date at which this porous plastic was taken off the market?? thanks for any help you guys can offer. I am already upset that I messed the free nano by a few days as well as a discounted microsoft office...blah, that's what I get for getting the macbook too early.
WildCowboy said:
As far as I understand it, Apple's secrecy surrounding new products means that there is NO significant user testing beforehand. This is precisley why Rev A products should be avoided: Rev A purchasers are Apple's de facto product testers.
The 'r' on my MacBook Pro has fallen off, I wonder how many others have had this problem with theirs?
Doubt Apple would believe it fell off quite easily because since then I managed to dent the corner of the machine. Have chickenpox at the moment and as I wandered through Dover last weekend, trying to find a guest house with a single room for the night, got very hot and tired, held my bag incorrectly and it slowly slipped out. Working great still, with only cosmetic damage, but doubt Apple will believe any problems I ever get with it are unrelated.
Doubt Apple would believe it fell off quite easily because since then I managed to dent the corner of the machine. Have chickenpox at the moment and as I wandered through Dover last weekend, trying to find a guest house with a single room for the night, got very hot and tired, held my bag incorrectly and it slowly slipped out. Working great still, with only cosmetic damage, but doubt Apple will believe any problems I ever get with it are unrelated.
nagromme said:Problem identified, problem acknowledged, problem solved AND existing users given an exchange EVEN though the issue isn't covered by warranty.
We Apple users don't know how good we have it
Keep complaining about any and all issues... sometimes it gets them fixed!
Turn off that fanboism
The staining issues should not have occured in the first place. You sound just like a mother who go "Even though my boy got crushed by the school bus, but it is a good thing that the school still paid up promptly even though it is entirely the fault of the bus driver, all without me having to sue them! Thank you <insert school name>! That money will help me carry on!"
skywalker said:
Why wouldn't you fix it?? They want to fix it for you! Sounds more like procrastination and laziness. It's gonna get bad one day anyway.
generik said:Turn off that fanboism
The staining issues should not have occured in the first place. You sound just like a mother who go "Even though my boy got crushed by the school bus, but it is a good thing that the school still paid up promptly even though it is entirely the fault of the bus driver, all without me having to sue them! Thank you <insert school name>! That money will help me carry on!"
Agreed.
generik said:Turn off that fanboism
The staining issues should not have occured in the first place. You sound just like a mother who go "Even though my boy got crushed by the school bus, but it is a good thing that the school still paid up promptly even though it is entirely the fault of the bus driver, all without me having to sue them! Thank you <insert school name>! That money will help me carry on!"
Actually, they would revive the boy after a few weeks.
I always knew <insert school name> practiced necromancy...
Soo... a little stain gets an investigation and replacement... but a MBP that burns my hands and whines like a small child gets nothing?
nagromme said:Problem identified, problem acknowledged, problem solved AND existing users given an exchange EVEN though the issue isn't covered by warranty.
We Apple users don't know how good we have it
Keep complaining about any and all issues... sometimes it gets them fixed!
Sorry but that's not accurate
-> The problems hasn't been identified, theyre still investigating
-> Apple hasn't officially acknowledge anything, they're just extending the warranties
-> Warranty does not cover cosmetic issue, but this is not such, this is a manufacturing deffect, not a issue arising from user's wrong use of the computer
and most of all, apple is only replacing those units under 14 days of age, those of us who's got the laptop for longer have to stick with a normal warranty repair which takes weeks (Weeks!!!!)
And you are forgetting thtat no EVERY user with this is getting the positive response. Many people in europe (in general anywhere in europe but spain) are not getting the warranties extended in order to repair this problem. They're told it's cosmetic.
More info: www.stainedbook.info
iGary said:
I would give anything to work there, I love working on Mac's . almost more than life it's self
but that is just a dream and wont come a reality cause i didnt graduate
Stridder44 said:
Umm, what? I laid out my reasoning very clearly, and I don't appreciate being called lazy by someone who has read a single post of mine without any thought behind it. Apple's never stated that they want to fix it for me, for one thing, even if reports say they're willing to do so. I asked if anyone had done it and if so, if it had been excessive hassle. For a little light staining, I don't wanna bother with a long drawn out process that results in a week or more without my computer, as that would set me back far more than simply letting my computer get a bit yellowed. Take your idiot thinking somewhere else, I'm tired of getting called names for perfectly reasonable posts.
jW
Rev. A products....
I'd have to agree with this, overall. That doesn't mean I refuse to ever buy a new Apple product. On the contrary, I got a Macbook Pro about 5 weeks into production, and a PowerMac G5 dual 2.0Ghz tower very shortly after they first appeared on retail shelves.
Still, each time I've done so, I've realized it's a bit of a gamble. Apple products almost always receive some worthwhile revisions by the second or third revision - so early adopters don't get quite as a nice of a system for their dollar. On the other hand, that's the price of having the latest technology first.
EG. My PowerMac G5 tower was always a little "flaky". I could never pin down a specific, repairable issue with it (RAM was tested ok and even swapped a few times, hard drives checked out OK and were swapped once too, etc.) - but it just tended to crash with the spinning beach ball or a hard freeze a little too often. It never felt quite "right", though it was largely still usable. A fresh format and reinstall of OS X never ironed anything out either. I finally just sold it and bought a newer revision of the identical system and by comparison, it's rock solid. I'm still using it today to write this very message. My Macbook Pro arrived completely dead on arrival too, but to Apple's credit, they shipped me a replacement that has been flawless so far.
longofest said:
I'd have to agree with this, overall. That doesn't mean I refuse to ever buy a new Apple product. On the contrary, I got a Macbook Pro about 5 weeks into production, and a PowerMac G5 dual 2.0Ghz tower very shortly after they first appeared on retail shelves.
Still, each time I've done so, I've realized it's a bit of a gamble. Apple products almost always receive some worthwhile revisions by the second or third revision - so early adopters don't get quite as a nice of a system for their dollar. On the other hand, that's the price of having the latest technology first.
EG. My PowerMac G5 tower was always a little "flaky". I could never pin down a specific, repairable issue with it (RAM was tested ok and even swapped a few times, hard drives checked out OK and were swapped once too, etc.) - but it just tended to crash with the spinning beach ball or a hard freeze a little too often. It never felt quite "right", though it was largely still usable. A fresh format and reinstall of OS X never ironed anything out either. I finally just sold it and bought a newer revision of the identical system and by comparison, it's rock solid. I'm still using it today to write this very message. My Macbook Pro arrived completely dead on arrival too, but to Apple's credit, they shipped me a replacement that has been flawless so far.
nagromme said:
Design is one of the more important reasons why people buy Apple, so I'd say that the stain problem is a major deficiency. Ugly notebooks are available for significantly less bucks.. so they SHOULD cover this (it's not exactly an advertisement when your friends ask you why your notebook looks so ugly and you have to say "well, it's one of those new Apples").