mccldwll said:The seriousness was not overstated... Posts about issues such as mooing, whining and overheating, etc. are not overreacting--without this information sharing it's the individual against the corporation, and the individual's chances for success are slim to none.
I disagree that the seriousness was not overstated. It's annoying and problematic, but it's also minor and cosmetic only. It should be addressed and it is being addressed. The degree to which people have freaked out is disproportionate to the seriousness of the actual issue. And I say this as someone who has this issue badly enough that apple is repairing my MB.
I also think that the posts about whining, mooing, and overheating have largely blown the issues out of proportion. (and again, I have these issues: my MB both whines moos, tho it's fine on heat.) If you look around this forum you'll see that I'm concerned and upset about these issues. I have no inclination to give apple a free pass on this. But we need to keep a little perspective here. Only in rare cases do these issues become actual impediments to function; for the most part they are minor annoyances at worst.
You make it sound like apple wants to screw people here, and we can only get repairs done if we band together and fight against the big evil corporation. That's not my experience. Every single time something has gone wrong with one of my macs apple has repaired it at no cost to me, even when the issue is both minor and undocumented.
Do I think the macbooks have problems, including whining, mooing, discoloration, and overheating? Yes. Do I think apple should address these problems and take them seriously? Absolutely. But based on my experience, apple deserves the benefit of the doubt here. They've always done right by me in the past. Show them that something is not working as intended and they will work with you to fix it whether or not there's an internet campaign about it.