Apple is well known for its inability to build a decent cloud service. In fact Apple tried everything to avoid embarrassing Steve Jobs but they failed and also fell flat on their face trying to hide the problem with MobileMe. I know I gave them the benefit of the doubt, supported them with my $99 payment each year, as did thousands of other of my fellow Apple Loyalists, all in vain. A complete wasted effort. So bad that even Steve Jobs publicly admitted failure, a task so hard for him it compromised his self crafted image of success.
I have no mercy for the victims, since they believed the hype instead of doing the research and learning of Apples weakness in this area. Steve's narcissism overruled common sense. He portrayed Apple as a company that can do anything better than any other company. An outlandish position no other company has attempted to occupy. Apple makes some excellent products, but their map failure wasn't too much unlike the security problems with iCloud.
Yet I do give Apple lots of credit for their success in convincing a portion of their users to live in denial. Proof of that is readily witnessed by many of the comments in this thread. No other company has such a cult like user base. It's Jobs greatest achievement.