What’s the point of vintage designation if they will continue to provide support? Why not just continue to provide support like usual. Seems unnecessary.
Because the parts are on limited supply which means they may not be available for all repairs that come through. But they are saying on a case by case basis, which means, they are at least willing to look and if they have the parts than they can repair. Using the Vintage label, leaves no mistake about there may be a limitation, that your Mac may not be able to be repaired. At least that's how I read it.
I'm trying to figure out why everyone is up in arms. We upgrade our cars on a shorter product cycle. For our houses, you can't call the water heater manufacturer after 7 years and say come fix it, they'll refer you to a local company and if that company can't find parts or botch it up more, you'll end up buying a new water heater.
I'm a realtor, I get calls from clients that their roof failed, ummm the inspection said the roof looked to be so many years old, the seller said they last replaced it xyz years ago, or it was existing when they bought it...How are you trying to sue the seller when they told you, hey this is the age or I can't accurately account for something I didn't replace. SMH.
I wish people would just flow with it. Look before most of us bought Macs, you couldn't call Microsoft and say my PC cuts on and off, they would walk you through the Windows side of things at a cost whether they can fix it or not and say call the company that built that PC and that company will say buy another one, or upgrade the parts if you can find them.
I have a Late 2009 iMac, it still kicks, starting up is slow but once it's up it's good, it didn't get Mojave support, I'm fine with that because that doesn't stop me from using it, it still runs High Sierra. If I need to do something that's only a Mojave feature I get on my 2015 iMac.
My bottom line is, from a consumer standpoint, Apple has one of the best "we'll try to keep helping as long as possible" policies. You don't get that with most consumer electronic brands.
If you contact them and the issue is software related, they help with the extent of the issue coming down to being 3rd party software.
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As far as I’m concerned, all new Apple products are on the Obsolete List, beacuse they’re defective by design.
Lacks a headphone jack? DEFECTIVE!
Lacks a lightning port if iOS device? DEFECTIVE!!
Lacks USB-A 3.x portSSSSS (plural) if a Mac? DEFECTIVE!!!
Lacks ability to interface with the ORIGINAL iApple iPencil (the round one) if an iFad? DE. FECT. IVE !!!!!
The only one they make that isn't is the iPod, and since it’s basically just an iPhone 5 minus the phone part... DEFECTIVE!
APPLE. THE NEW MICROSOFT.
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SECOND AND THIRD!
All I read was, "It's time for you to explore other product brands that suit your needs as an enduser"
If a company doesn't give what I need, I branch out my options, I don't buy it and hope it just magically will work for my needs.