Apple Addresses Cinema Display Audio Issues With Firmware Update

[MacRumors]

Apple yesterday released LED Cinema Display Firmware Update 1.0, addressing audio problems with the company's latest standalone display.

This Firmware Update addresses intermittent audio issues some users have experienced while using the 27-inch LED Cinema Display.

The updater application will be installed in the /Applications/Utilities folder and will be launched automatically. Please follow the instructions in the updater application to complete the update process.

Details of the issue are included in an associated support document:

You may notice that sound from an LED Cinema Display (27-inch) connected to a Mac intermittently becomes inaudible. In some circumstances, you may need to unplug the display and reconnect it or restart the Mac before the sound becomes audible again.

The update weighs in at 957 KB and requires either Mac OS X 10.6.4 plus the LED Cinema Display Software Update 1.0 or Mac OS X 10.6.5 or later.

Article Link: Apple Addresses Cinema Display Audio Issues With Firmware Update

 

[Lostanddamned]

I was one of the first people to report this to Apple and they have been very good at communicating with me with regards to the problem.

Just FYI though, it takes an SMC reset to restore the problem, not just unplugging or a reset of the MacBook

 

[The Wedge]

I hope this fixes my problem.

 

[Dinø]

Macbook audio in general is flaky

I don't even own this display, but my MacBook's built-in speakers will randomly crap-out too, making a popping noise whenever I try to adjust the volume. The workaround for that is similar. I plug in some headphones and pull them back out, and my speakers are working again.

 

[rebootnow]

People still reporting issues after update

Go over to the Apple discussion thread on this topic. It seems that the update might just automate the SMC reset workaround (with the underlying issue still present).

http://discussions.apple.com/thread.jspa?threadID=2611014&tstart=0&start=315

If this is true, then hopefully at some point they will update the hardware and new 27" cinema displays will no longer have this problem.

 

[toschlebelge]

Problem solved

Thank you!
I have had this problem for weeks and it's now solved.
(Yes, SMC reset was needed for me too, before).

Now it works, and I even did not have to reboot.

(Am I wrong or were similar patches and updates in Windows always a pain in the ass and you needed to basically reinstall you system? Here is was: Click, click, click. Done.)
The stock is up there for a reason!

 

[lazyrighteye]

Can anyone confirm/deny if the new MBAs play nice with the 27" cinema displays?

 

[ryantemps]

24" Cinema Display

My 24" Cinema Display has had issues with sound as well. I have to unplug the USB every once and a while to get it to work again.

 

[shartypants]

Good news, but front page? Maybe there should be a tab/page for update news.

 

[ppilone]

I wish they would release an update to fix the terrible yellowing of the 24"

(I realize they can't, just venting.)

 

[akacaj]

Ive know this problem all too well. My solution was to plug in external speakers until they released this update. But now that its here it worries me that some people are still reporting issues even after the update. I hope we don't get stuck with a lemon.

 

[herro]

(Am I wrong or were similar patches and updates in Windows always a pain in the ass and you needed to basically reinstall you system? Here is was: Click, click, click. Done.)

You're wrong.

 

[vincenz]

I wish they would release an update to fix the terrible yellowing of the 24"

(I realize they can't, just venting.)

There are yellowing issues?

 

[Jimmy James]

Can I finally use an external display with an Apple laptop without using the laptop lid like a big on/off button?

 

[jimmer-uk]

I can't get a fix for my £1000 screen because I don't have snow leopard, really apple?!

 

[Jaro65]

Hopefully this fixes the Skype issue.

 

[Niko03]

Hopefully this fixes the Skype issue.

What's the skype issue?

I had an issue were the microphone would cut out on the 27" after my MBP had gone to sleep after my kids would use it to Facetime me. I've installed the update, but have yet to confirm if it fixes the issue. (fingers crossed)

 

[organerito]

(Am I wrong or were similar patches and updates in Windows always a pain in the ass and you needed to basically reinstall you system? Here is was: Click, click, click. Done.)

You don't even know what you are talking about. Perhaps, it happened with Windows 95. It may have happened with XP, but Windows 7 is rock solid. I find it more reliable and better all around for the most part than Snow Leaopard.

 

[bluemonkeyguy]

ahhhh

this is horsecrap, they still haven't addressed the 1080p input problem for the LED cinema and 27in imac.

 

[jamesryanbell]

I was told I was one of the "first ten or so" to call regarding this issue. REALLY glad they fixed it. They sent me a new monitor last week after I sent mine back to them.

 

[jamesryanbell]

this is horsecrap, they still haven't addressed the 1080p input problem for the LED cinema and 27in imac.

Details? What's that all about?

 

[anubis]

Unacceptable for a display that's ridiculously overpriced compared to others and marketed as a "premium" device.

 

[UTclassof89]

Now if they'd only do something about that gloss....

 

[nelmat]

I don't even own this display, but my MacBook's built-in speakers will randomly crap-out too, making a popping noise whenever I try to adjust the volume. The workaround for that is similar. I plug in some headphones and pull them back out, and my speakers are working again.

I suffered the same issue with an old macbook - the issue? Dirt in the earphone socket. Not Apple's fault, mine for not taking proper care when eating toast over the machine!

 

[nelmat]

Now if they'd only do something about that gloss....

The gloss is beautiful and suffers from less glare/white out than my previous matt screens.