You guys are talking about the possibility of a class action lawsuit when Apple has already said they'll fix it? What else do you want? A free box of cereal?
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iPod Apple admits Nano screen flaw
- Thread starter MmmPancakes
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SilentPanda said:
They're going to fix the foggy scuff marks that appear on our Nanos? Source please.
MmmPancakes said:
Well the first post in this thread says they're going to fix 'em and the 2nd post calls for a class action lawsuit.
SilentPanda said:
The article only indicates that customers with broken or cracked screens will be able to send them in. Apple are still dancing around the hyper-sensitive scratch issue, though.
I wonder if I'd be better off just cracking the screen and then sending it back. Muahahaha.
MmmPancakes said:
While a bit dishonest, you probably would be... I doubt that Apple will offer to actually DO anything about scratches. Best case scenario I can see is that they offer some free creaning/buffing supplies, maybe a few of those iKlear singles and polishing cloth?
mrgreen4242 said:
Maybe so. But I would never purposely destroy the screen in order to get a replacement. For now, I'm dumping it off on e-Bay, and going to reconsider a full size 4g color.
MmmPancakes said:That definition isn't correct, although some people assume it to be.
You should find this helpful:
Usage Note: The words ironic, irony, and ironically are sometimes used of events and circumstances that might better be described as simply coincidental or improbable, in that they suggest no particular lessons about human vanity or folly. Thus 78 percent of the Usage Panel rejects the use of ironically in the sentence In 1969 Susie moved from Ithaca to California where she met her husband-to-be, who, ironically, also came from upstate New York. Some Panelists noted that this particular usage might be acceptable if Susie had in fact moved to California in order to find a husband, in which case the story could be taken as exemplifying the folly of supposing that we can know what fate has in store for us. By contrast, 73 percent accepted the sentence Ironically, even as the government was fulminating against American policy, American jeans and videocassettes were the hottest items in the stalls of the market, where the incongruity can be seen as an example of human inconsistency.
You'll see here that I am indeed 100 percent certain of my correction.
No worries. It's a common mistake.
Back to the Nano...
Ok, I know this is a huge off topic post, but whatever.
Who is this panel? I would suggest that a majority of native English speakers would disagree with the panel. You are technically correct, but technically correct English does not always facilitate effective discussion. We all knew what the original post was talking about. I would suggest that public acceptance is directly proportional to "correctness" in informal discussion. Attacks on usage have no bering on validity of argument, especially on the internet. In other words, your apparently extensive knowledge of word meaning makes you no more of an intelligent or insightful poster than the person you are arguing with.
No worries. It's a common mistake.
Oh, and I don't know about suing, but if the screen is effected by the scratch/scuff problem, then it is the same as if the screen actually cracked and was no longer visible.
-Hasta
I don't see why this is such a problem for so many people. Perhaps it is just me but if I spend a few hundred dollars on a piece of equipment like this, I make a note of taking extra care of it and not throwing it around like car-keys or whatever (I don't throw those for the record).
For my 30Gb iPod Photo I took a PPC screen cover and cut it down to size, then slipped on a Lajo silicon case just to keep the back from scratching since that always seems to happen frequently to all of my friend's units. The screen protector was left slightly large so it under-laps the Lajo case, and boom!, protection.
I don't see the problem. If you put a screen in your pocket without something on it, expect scratches....it should be no surprise.
For my 30Gb iPod Photo I took a PPC screen cover and cut it down to size, then slipped on a Lajo silicon case just to keep the back from scratching since that always seems to happen frequently to all of my friend's units. The screen protector was left slightly large so it under-laps the Lajo case, and boom!, protection.
I don't see the problem. If you put a screen in your pocket without something on it, expect scratches....it should be no surprise.
efoto said:
The point is the Nano will scratch heavily eveen if you DO take care of it and don't do things like put it in your pocket. This is something only Nano owners can really appreciate. Trust me, these things scratch and scuff many more times easier than previous iPods. These aren't nicks and scratches, these are deep scuffs that dramatically affect the viewability of the LCD.
MmmPancakes said:
I'm not saying you are wrong or anything, I am just curious as to WHAT is scratching your nano? Something must be physically contacting the surface of the nano and causing the scuffing, but what is it?
The major media is hopping on the iPod complaints like flies on sh*t. The claims and counterclaims point to one of two conlusions:
1. The iPod is manufactured using a poor choice of materials that are not sufficiently durable.
or
2. A vocal minority of iPod users have developed unrealistic notions about the correct meaning of "durability".
I'll refrain from judging, but I think (as usual) the negative press is out of proportion to the real impact of the issue.
Personally I beat the hell out of my MP3 players and expect them to look a little rough, as long as they still function.
1. The iPod is manufactured using a poor choice of materials that are not sufficiently durable.
or
2. A vocal minority of iPod users have developed unrealistic notions about the correct meaning of "durability".
I'll refrain from judging, but I think (as usual) the negative press is out of proportion to the real impact of the issue.
Personally I beat the hell out of my MP3 players and expect them to look a little rough, as long as they still function.
I would like to point out something that I have not seen discussed before. If the nano were a replacement for the full-size iPod, which was plastic to start with, then buyers would come from the full-size group who were used to plastic scratches, and there may not be as many complaints. But the fact is that the nano is marketed as a replacement for the mini, and as such many (or most) nanos are sold to people who have had a mini, and are used to the "indestructible" (I know, not really) nature of the mini. These same people are bound to be put off by how easily scratched the nano is compared to what they are used to. I think it was a big mistake for Apple to discontinue the mini line, because from the case material standpoint (at least) the nano is not a replacement; storage capacity is another area where it is not a replacement. I was all set to buy a mini when the nano came out; now I am not so sure. Perhaps I should wait for rev 'B'.
mrgreen4242 said:
I've had the nano for 5 days, i wrapped it in a few layers of saran wrap to protect it. Between changing the wrap yesterday i used my screensaverz to clean off the fingerprints before putting it back in the wrap and it scratched the whole front side up. It really looks like crap now its only been outside the wrap twice. I just don't feel that a microfiber clothe should do that much damage to the face. And i was not being a hulk and pressing hard while wiping off finger prints to cause that much scratching.
I know that it'll eventually get scratched more and if i had keys or change in my pocket that did it then i would fully accept the damage. I just don't like how anything it touches no matter how soft it it will scratch it.
PlaceofDis said:
If something I paid $250+ for takes damage due to no fault of mine, I think I have a right to complain. Don't act as if people are just making this up.
mrgreen4242 said:
I actually had a similar problem with a cellular, Siemens SL56 (the slider one) and the screen was pretty heavily scratched in a matter of hours (probably days but felt far too short for the price). Over time I grew to ignore it and it was still readable however hazy it might have been through the scuffs. That was from having it in my pocket and after some slight research, if you look into the materials used to construct the outer layer of those screens (look for hardness numbers basically) and see what materials can scratch that you would be surprised.
Pocket lint can do horrors, and even microfibre clothes can do damage if they have not been recently cleaned or are new. (Prelude2Tragedy's complaint) There are a lot of finger oils on them usually which can take any coatings off quite fast, and normal dirt and grim can do a lot of damage to surfaces. Still a problem that you could perhaps yell at Apple for, but if they would have used diamond covers everyone would be bit**ing about price....so you have to decide what you want to do with your money.
Lacero said:It's about the scratches that leave the LCD basically unreadable. And yes, I'd like a free box of cereal. Captain Crunch, please.SilentPanda said:
His point was that if Apple has already stepped to the plate to admit the ''mistake'' and say they will rectify it, then why is everyone still thinking there will be lawsuits? A scratch that makes your Nano unreadable is too bad, but it won't harm you and I doubt any judge in their right mind would consider that a big enough issue to have a lawsuit over. The company is fixing their mistake by giving new ones out for those ''deep scratch'' situations or whatever, you should all be happy you are getting that much considering it seems like a small quantity complaining when compared to the number sold.
Lacero said:It's about the scratches that leave the LCD basically unreadable. And yes, I'd like a free box of cereal. Captain Crunch, please.
Lucky Charms > Capt'n Crunch, thanks
I'm considering breaking my screen so I can get a new nano, and then pop it in a case. (And a screen protector, if they're out now.) I pamper my nano as much as you can get without a protector, and now the LCD's starting to mark. Not very much, but it's a tiny sliver, and I don't want to imagine the screen a month from now.
I'm not sure about other nano owners, but I was always under the impression that the nano was durable under normal conditions. After all, it survived "German automative power" from Ars Technica, and Steve pulled it out without a protector from his change pocket when he showed it off.
On a different note, iKlear really doesn't do much. Haven't tried the other scratch removers yet.
Lord Blackadder said:
Out of proportion? The issues mainly at stake here are 1) whether or not Apple has responsibility for the nano's scratches, or 2) nano owners ought to either all buy a case or pray that their pockets are forever lint-free. There's almost no question that unprotected nanos get scratched insanely. If I hold my nano to the light, I can't find a single square millimeter that doesn't have a scratch or two (or ten) running through it. None of them limit function, except for this little 1mm-wide scratch on the LCD. Doesn't block anything important, but I can see how LCD reading can be a problem if it were bigger, considering a small LCD scratch on the nano screws up a good portion of your readability on the tiny screen.
faulty nano screen
I have plenty of scratches on my nano but didn't think I would have any screen problems because I take very good care of my nano. Well now half of my nano screen will not work. It is the lower half and most of the time it is totally white. Sometimes it will have a couple of lines but obviously something is wrong with the screen. I have NEVER sat on it, bent it or abused it in ANY way. I am not fat and my pants aren't too tight. I am a loyal Apple fan and I will continue to support them, but it looks like they have a legit problem on their hands. I would like to see them do more for us who have a defective nano than just replacing it. I will have to be without my nano while they ship me a new one so I would like to see them throw in a couple of nano tubes, a lanyard or even an iTunes gift card. Just something to show they are sorry for selling us a defective product.
I have plenty of scratches on my nano but didn't think I would have any screen problems because I take very good care of my nano. Well now half of my nano screen will not work. It is the lower half and most of the time it is totally white. Sometimes it will have a couple of lines but obviously something is wrong with the screen. I have NEVER sat on it, bent it or abused it in ANY way. I am not fat and my pants aren't too tight. I am a loyal Apple fan and I will continue to support them, but it looks like they have a legit problem on their hands. I would like to see them do more for us who have a defective nano than just replacing it. I will have to be without my nano while they ship me a new one so I would like to see them throw in a couple of nano tubes, a lanyard or even an iTunes gift card. Just something to show they are sorry for selling us a defective product.
Was I the only one that when the ipod nano was announced thought it was really cool but the black one would scratch really badly? I mean, we all know how badly the ibooks scratch-I scratched my old one against a plastic zip on a seat cushion. If you look really closely at an ibook (or ipod) you'll see it looks like an ice rink. Luckily because they're white you only see the bad scratches. The black nano...well that was just asking for trouble. Black and high gloss perspex are a really bad combo for scratches.
Apparently you can get rid of the scratches with Brasso
Apparently you can get rid of the scratches with Brasso
pookmail said:I was in Best Buy today.
Saw their display Nano.
It had a cracked LCD.
Nice. I returned my black Nano earlier this week, and went to Best Buy to purchase a 20gb Ipod Color (very impressive). I couldn't help but to check out the black Nano that was on display, and noticed that it was literally covered in scratches and scuffs. All this after being tethered to the display counter. It was becoming scratched just by sitting there and having people pick it up and touch it. Still no cases available, either.
Back to work tomorrow after 10 days off , I'll look over our nanos pretty early on to see how much extra damage they have gotten over my time off. It doesn't help with all the younger part-time staff at the weekend wanting to get them out at every opportunity.
, I'll look over our nanos pretty early on to see how much extra damage they have gotten over my time off. It doesn't help with all the younger part-time staff at the weekend wanting to get them out at every opportunity.
steve_hill4 said:Back to work tomorrow after 10 days off
Do you work at Best Buy? I'm wondering what the staff are advised to advise potential customers about the scratch situation?